Opinión verificada
2/10 Mala
Cliente verificado
15 de julio de 2019
I booked a hotel called Orchids Hotel to find that it's now the Bed Box hotel. An apt name as the room was little more than a "box".
By far the worst hotel room I've ever stayed in. No window, no closet, no dresser, no where to hang or store clothing. No in room coffee, no toilet paper. The shower and toilet facility were on the same level so I was constantly standing in water. No soap, shampoo or conditioner. They charged me for an extra blanket. I was embarrassed for my girlfriend and immediately looked for another hotel. We stayed only 2 nights having found a superior hotel, the Lenox Hotel, for 8 nights. This cost me an additional $516 as the Bed Box refused a refund. I intend to persue this further with Expedia.