We checked in and Alex got us in a ground floor room away from the traffic side of the hotel because he knew I had a baby with me Room 105 is tucked nicely in a quiet area.
The room was clean but we just asked Alex to have it vacumned and he had them do it with no issues. The next morning I met Blessed Jefferson and she is exactly as her name implies, helpful and the epitome of service, always there to lend a hand or a voice of encouragement. She is truly someone you should meet and we hope we get a chance to see her again one day! Alex and her deserve a promotion but they should always interact with customers.
All of the staff at this hotel was just helpful and courteous. From the maintenance man, cleaning staff, and the breakfast attendant.
I didnt get the breakfast attendants name but I watched and she kept the food hot and the area very clean every morning.
Need anything the front desk is going to try and accommodate you
Our only complaint is maybe a minor one it seems the pool could be cleaner and warmer but it still wasnt bad.
This isnt a luxury hotel but it is comfortable, clean and safe, no hoards of walking dead homeless walking around like everywhere in Downtown Dallas. This hotel is only about 9 minutes from downtown.
The parking lot is well lit, and safe. There is a Starbucks right beside the hotel, and an Olive Garden, and Buffalo Wild Wings. Across the street is a gas station. Also just about a mile up the road there are more stores.