Puma Imperial Hotel

Property class: 3.5
City-center hotel in Ulaanbaatar with 2 restaurants

Choose dates to view prices

Puma Imperial Hotel is a great choice for a stay in Ulaanbaatar. For a bite to eat, guests can check out Puma, one of 2 restaurants, which serves Mongolian cuisine and is open for breakfast, lunch, and dinner.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • 2 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $80
$90 total
includes taxes & fees
Sep 24 - Sep 25

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Semi Deluxe Suite

In-room safe, desk, blackout drapes, iron/ironing board

Semi Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
University Street, Sukhbaatar Square, Ulaanbaatar, 210646

What's nearby

  • National University of Mongolia - 2 min walk - 0.2 km
  • Sukhbaatar Square - 3 min walk - 0.3 km
  • Sükhbaatar Square - 3 min walk - 0.3 km
  • Mongolian Natural History Museum - 4 min walk - 0.4 km
  • National Museum of Mongolia - 5 min walk - 0.4 km

Getting around

  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 62 min drive
  • Ulaanbaatar Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Nagomi - ‬5 min walk
  • ‪Modern Nomads - 2 restaurant - ‬6 min walk
  • ‪Түлүүгийн Давааны Бууз - ‬3 min walk
  • ‪Caffe Bene Galleria - ‬1 min walk
  • ‪Subway - ‬2 min walk

About this property

Puma Imperial Hotel

  • Puma Imperial Hotel is a great choice for a stay in Ulaanbaatar. For a bite to eat, guests can check out Puma, one of 2 restaurants, which serves Mongolian cuisine and is open for breakfast, lunch, and dinner.

At a glance

Hotel size

    • 27 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle from 9:00 AM to 9:00 PM*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11 AM on weekends
  • 2 restaurants
  • Coffee shop
  • Room service (limited hours)

Working away

  • 24-hour business center
  • 2 meeting rooms
  • Conference space (1938 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Braille/raised signage

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Puma - This restaurant specializes in Mongolian cuisine and serves breakfast, lunch, and dinner. Open daily.
Delhi Darbar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open daily.
Puma Cafe - This café serves light fare only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 11 for adults and USD 11 for children
  • Airport shuttle service is offered for an extra charge of USD 19 per person (one-way)

Children & extra beds

  • Rollaway beds are available for USD 30 per stay

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.

Also known as

PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL Ulaanbaatar
PUMA IMPERIAL
PUMA IMPERIAL HOTEL Hotel
PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL HOTEL Hotel Ulaanbaatar

Frequently asked questions

Does Puma Imperial Hotel offer free cancellation for a full refund?

Yes, Puma Imperial Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Puma Imperial Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Puma Imperial Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Puma Imperial Hotel?

Yes, an airport shuttle is available from 9:00 AM to 9:00 PM at scheduled times. The charge is USD 19 per person one-way.

What are the check-in and check-out times at Puma Imperial Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

Are there restaurants at or near Puma Imperial Hotel?

Yes, there are 2 onsite restaurants, featuring Mongolian cuisine.

What's the area around Puma Imperial Hotel like?

Puma Imperial Hotel is in Downtown Ulaanbaatar, a short 3-minute walk from National University of Mongolia and 3 minutes' walk from Sükhbaatar Square.

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Reviews

Puma Imperial Hotel Reviews

7.4

Good

7.8

Cleanliness

9.2

Location

7.6

Staff & service

7.2

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Great stay - had everything I needed for a comfortable night's sleep.
Verified review

10/10 Exceptional

Helpful, great facilities, great breakfast. Good location
Verified review

8/10 Very good

Nice hotel within walking distance of a lot of shopping, dining, and cultural attractions. Very helpful staff.
Verified review

10/10 Exceptional

Helpful staff, great location nice room. Could have used a stand alone shower rather than a tub shower.
Verified review

10/10 Exceptional

The room was very spacious. The staff was friendly and inviting. Also the free breakfast was delicious, it was fresh and tasty. Please keep up the great work you all do. I'm definitely staying at this property again when I bring my mom.
Verified review

10/10 Exceptional

The staff at this hotel is very friendly- one receptionist went above and beyond and helped me find a dentist when I was in a lot of pain. The hotel itself is a bit older, but it is comfortable nonetheless. It’s a very close walk to Sukhbaatar Square and multiple museums and monuments.
Verified review

4/10 Fair

Location is fantastic, but extremely dated and overpriced hotel.
Verified review

8/10 Very good

Comfortable and spacious

We had an extremely comfortable stay in a large spacious twin room with a kitchenette. Location is excellent for central activities in Ulaabaatar.
Verified review

10/10 Exceptional

Just live here many times. Everything is good. But the WiFi needs to be updated.
Verified review

4/10 Fair

We request non smoking room. But they assigned a bad smell smoking room to us. And said no room to change.
Verified review

2/10 Poor

The hotel does not have good communication with Orbitz. I had booked and a confirmation from Orbitz. However when I showed up, the hotel was full. They did find a neighboring hotel. My advice is call the hotel after booking to insure you have a room.
Verified review

8/10 Very good

Nice place to stay.
Verified review

10/10 Exceptional

Tutto perfetto
Verified review

8/10 Very good

深夜のチェックイン・早朝のチェックアウトでしたが、フロントのスタッフの方には明るく対応していただけました。 中心地にあるので行動の拠点として便利でした。 1階にあるカレーレストラン、美味しいです。
Verified review

8/10 Very good

흠... 그냥 그럭저럭 괜찮음. 청소상태는 그냥보기는 괜찮은데. 세부적으론 별로... 샤워커튼이 없어서 사방으로 물이 튀고, 샤워장은 배수가 안됨. 조식은 조금 아쉬운 정도~.
Verified review

10/10 Exceptional

Super beliggenhet

Bra hotell, god valuta for pengene. Super beliggenhet rett ved hjerte av byen, Sükhbaatar Square.
Verified review

2/10 Poor

このホテルの良いところは立地だけです。設備、スタッフの態度、清掃、どれも中途半端です。
Verified review

2/10 Poor

很旧，不推荐，水还要钱
Verified review

10/10 Exceptional

Un buen hotel en el centro de Ulán Bator

Perfectamente ubicado en el centro de Ulaanbaatar, personal amable y eficiente, instalaciones adecuadas, cafetería agradable a precios razonables. El desayuno un poco flojo, pero es una muy buena opción en la capital de Mongolia.
Verified review

4/10 Fair

나이트가 옆어있음. 잠을 못잠.
Verified review

4/10 Fair

２人泊なのに、水、バスローブがひとつずつしかないので電話して持ってきてもらった その間にTVがつかないし、コーヒーカップはあるのにコーヒーがないことも判明 TVは2人直しに来たけど、だめだね、だけで帰って行った、何それ？ コーヒーもない、と言われたけど、2泊目にはインスタントコーヒー，紅茶が補充されていた、あるんじゃない！ ランドリーバックも2日目にはあった シングルベッド２つの部屋だったが、一つは体重65キロの夫が寝返り打つとベッドが傾いてしまう最悪なものだった 朝食の始まると聞かされた時間に行くと、すでにたくさんの人が食事をしていて、おかずは補充されず、これまで見たことのない薄っぺらいオムレツに辟易
Verified review

8/10 Very good

Sehr gute Lage im Stadtzentrum beim Sukhbaatar-Platz. Läden und Restaurants fußläufig erreichbar.
Verified review

8/10 Very good

Gutes Mittelklassehotel. Entspannte Atmosphäre im Hotel, zurückhaltender, aber freundlicher Service.
Verified review

8/10 Very good

Room heating and cleanliness. Not enough drinking water.
Verified review

4/10 Fair

ロケーションだけが売りのホテルでホテルの機能としては価格以下

Hotels.comで予約すると度々ある事だが、「予約されていません」というトラブルがある。 今回も予約されていないというトラブルがあり、予約番号を見せてもどうにもならず。しばし待たされ、ようやくチェックイン。 チェックアウトの時は「事前払いもされていない」という回答。 システムのもんだいなのか、ホテル側の問題なのか分からないが、こういう事がよくある。 部屋はまあまあだが、朝食が酷い。 水道水は茶色く濁っており、時々お湯が出ない。