Does Green Garden Residence offer free cancellation for a full refund?

Yes, Green Garden Residence does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Green Garden Residence?

Yes, pets stay free, with a maximum weight of 44 lbs per pet. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Green Garden Residence?

Yes. Self parking costs PLN 50.00 per day.

Is airport shuttle service offered by Green Garden Residence?

Yes, an airport shuttle is available. The charge is PLN 120.00 per room one way.

What are the check-in and check-out times at Green Garden Residence?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

Does Green Garden Residence have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.

Does Green Garden Residence have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Green Garden Residence like?

Green Garden Residence is a short 8-minute walk from Oskar Schindler Factory and 17 minutes' walk from Remu'h Synagogue.

Green Garden Residence, Kraków: Hotel Reviews, Rooms & Prices

8/10 Very good

Sep 27, 2024

Clean, comfy and easy check in

Rebecca, 4-night trip

10/10 Exceptional

Mar 8, 2025

Great quality

Yamamoto, 6-night trip

10/10 Exceptional

Mar 2, 2025

Perfect in every way

Spacious, clean apartment in a fantastic quiet residential location. Easy to find. Communication with owners was easy and quick. Highly recommended

2-night trip

10/10 Exceptional

Jun 13, 2024

Nice place. Stuff easy to reach by the phone (i'v had troubles with mobile internet on roaming) and they are very helpful.

Vadym, 3-night trip

8/10 Very good

Jan 7, 2025

Lovely property in a great location. In great condition, clean and all the basics provided. The only downside was that the bed frame was really squeaky so ended up sleeping on a mattress on the floor. Also note there is no bedroom, it’s an open plan studio.

Zuzanna, 4-night trip

10/10 Exceptional

Apr 27, 2024

Everything went very smooth. Location was great and the place was clean and neat. We asked for an early unexpected check-in and they confirmed immediately. Strongly recommend

WAEL, 2-night trip

10/10 Exceptional

Sep 23, 2023

Fantastic

Fantastic place, I was worried as we hadnt stayed in apartments before, but the communication was excellent. The check in instructions were clear. The replys to any queries were fast. We booked all out tours and transfers with them. The apartment was very clean, comfortable and had everything you could ask for, we were very happy

Andrea, 3-night trip

6/10 Good

Oct 17, 2024

Beds not the best

Apartment spacious but lack of mirrows and drawers. The bed was far too low and unsteady everytime i moved it made so much niose 5 nights of lack of sleep i slept on the settee.

Janette, 5-night trip

10/10 Exceptional

Sep 27, 2024

The apartment it self is clean and very modern everything you need is there. The design of the ceiling is so bad because you will hit your head every single time you will sleep. The check in was little unclear from the mail and the address is wrong or not complete. The sleeping is good if you sleep early and wake up early. Because it is very busy street. You can find bus , grocery stores cafe around the building. I recommend this for three persons not 4 adults maybe if you have kids may enough for four people. Krakow becomes so expensive after inflation. I came before and prices is the double maybe more. the bed can make back pain alittle too tough but bearable the street is alittle noisy after 7:00 am so you have to wake early

Khalid, 3-night trip

10/10 Exceptional

Sep 23, 2025

JORDAN, 3-night trip

2/10 Poor

Jul 22, 2025

Unsafe, Misleading, and Poorly Maintained – Avoid

We booked two apartments at Green Garden Residence for our family trip to Kraków, including elderly guests. The experience was shockingly poor from start to finish. Misleading Information: The booking confirmation listed were a completely different building. This was never communicated beforehand and caused confusion and stress. The apartments were in separate buildings, despite being booked together, making it extremely difficult, especially for our elderly family members, since one building had no lift. Prepaid garage parking was not available despite confirmation, and no alternative was provided. Appalling Customer Service: When we reported these issues, the response from Green Garden Residence was rude and dismissive. There was no offer of assistance or even basic courtesy. We were left stranded, forced to urgently find alternative accommodation at our own expense. No compensation, apology, or adequate response was provided by the property or booking platform. This experience was disgraceful and unacceptable on every level. If you value safety, cleanliness, and customer service, avoid Green Garden Residence entirely.

Defaced welcome sign: Graffiti-covered and surrounded by overgrown weeds, clearly showing neglect.
Broken gate lock: Clearly visible damage showing major security risk.

Defaced welcome sign: Graffiti-covered and surrounded by overgrown weeds, clearly showing neglect.

Close-up images of broken gate lock: Clearly visible damage showing major security risk

Overflowing rubbish bins: Unsanitary and unpleasant environment

Sylvia and Roger, 4-night trip

8/10 Very good

Jul 11, 2025

Bra lägenhet

Bra boende som är hyfsat lätt att ta sig med bil. Bra med garage mot avgift. Det var bra kommunikation. Nära till spårvagn, affärer och restauranger.

Magnus, 4-night trip

10/10 Exceptional

Jun 11, 2025

Düzgün yer

Abdulsamet, 2-night trip

10/10 Exceptional

Mar 31, 2025

Cándido, 2-night trip

10/10 Exceptional

Mar 15, 2025

Todo muy bien y un trato exquisito, totalmente recomendable.

Cándido, 3-night trip

10/10 Exceptional

Jun 27, 2022

Ziyaad, 7-night trip

2/10 Poor

Oct 21, 2021

When there’s an issue, no one can help you and you have to constantly calling in order to get an answer

Alexa, 2-night trip

8/10 Very good

Oct 15, 2019

6-night trip

8/10 Very good

Sep 21, 2019

Clean

Nice and clean

Robin, 3-night trip

10/10 Exceptional

Sep 13, 2019

4-night trip

10/10 Exceptional

Aug 21, 2019

Monia, 4-night trip

10/10 Exceptional

Jul 22, 2019

Mateusz, 2-night trip

2/10 Poor

Jul 11, 2019

2-night trip

10/10 Exceptional

Jun 15, 2019

4-night trip

6/10 Good

May 11, 2019

Nice flat , but bad quality bedding and mattress

Riccardo, 2-night trip

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