Tucked away near the Tulum Mayan Ruins, Turquoise Tulum Hotel offers a serene retreat with free continental breakfast, a tranquil garden and 2 outdoor pools. With in-room WiFi, bicycle rentals and multilingual staff at your fingertips.
At Turquoise Tulum Hotel , you'll be within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can take a dip in one of 3 outdoor pools, and free perks include WiFi and continental breakfast daily between 8:30 AM and 11:30 AM. Also, this bed & breakfast is 3.6 mi (5.8 km) from Tulum Beach and 4.6 mi (7.4 km) from Playa Paraiso. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
6 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 8:30 AM–11:30 AM
What to do
Beach nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Communal living room
3 outdoor pools
Spa services
Accessibility
Handrails in stairways
Room amenities
Home comfort
Air conditioning
Minibar
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
What to enjoy
Patio
Individually decorated
Freshen up
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 15 per pet (may vary based on length of stay)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club
Also known as
Turquoise Petit Adults B&B Tulum
Turquoise Petit Adults B&B
Turquoise Petit Adults Tulum
Turquoise Petit Adults
Turquoise Tulum Hotel
Turquoise Petit Adults Only
Turquoise Tulum Hotel Tulum
Turquoise Tulum Hotel Adults Only
Turquoise Tulum Hotel Bed & breakfast
Turquoise Tulum Hotel Bed & breakfast Tulum
Frequently asked questions
Does Turquoise Tulum Hotel offer free cancellation for a full refund?
Yes, Turquoise Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Turquoise Tulum Hotel ?
Yes, there are 3 outdoor pools.
Are pets allowed at Turquoise Tulum Hotel ?
Yes, cats and dogs are welcome. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Turquoise Tulum Hotel ?
Sorry, there's no onsite parking at Turquoise Tulum Hotel .
What are the check-in and check-out times at Turquoise Tulum Hotel ?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Turquoise Tulum Hotel and nearby?
Turquoise Tulum Hotel has 3 outdoor pools and spa services.
Does Turquoise Tulum Hotel have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Turquoise Tulum Hotel like?
Turquoise Tulum Hotel is in La Veleta, a short 10-minute walk from Holistika Art Walk.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Turquoise Tulum Hotel Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
8.0
Location
9.0
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was simple yet fresh and perfect, with options including fruit, yogurt, muesli, and more. (6 reviews)
The property features multiple pool areas, including a private plunge pool in some rooms and pleasantly warm/cool communal pools. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Biking
Restaurant
Air conditioning
Shower
Bathroom
Parking
Reviews
Verified
10/10 Exceptional
May 20, 2026
The breakfast is a little better than a basic continental breakfast. Coffee was great too. The air-conditioning is perfecto. The staff is very welcoming and accommodating to anything you may need during your stay
Tamara
Tamara, 1-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Loved the hotel! Room was super nice and clean. Staff was fantastic and location was AMAZING! You don’t have to go anywhere to find everything! Would highly recommend and would book here again when I’m in Tulum
Bryan
Bryan, 5-night trip
Verified
8/10 Very good
Feb 5, 2026
Friendly staff
Well equipped kitchen
Ryosuke
Ryosuke, 4-night trip
Verified
10/10 Exceptional
Jan 7, 2026
We had a great time. The location was nice because we were close to many restaurants and bars. The staff was also quick to respond to our requests.
Ruben
Ruben, 3-night trip
Verified
8/10 Very good
Mar 16, 2026
We found our room at this hotel to be basic but clean. It was fine since not a lot of time was spent in our room anyway. Very relaxed atmosphere & a basic continental breakfast
was included, although the fruit was very good & fresh.
LaVeleta is a great area of Tulum, close to the center with many shopping options, but quieter & many more affordable food options than other areas of Tulum that we have stayed in. There are 3 refreshing swimming pool options.
We enjoyed our brief stay, but would choose a larger room option for stays beyond a couple of days. This is actually a larger boutique hotel & although we did not see other rooms, I wouldn’t hesitate to stay again trusting the value would be just as good.
Cathy
Cathy, 1-night trip
Verified
8/10 Very good
Jan 11, 2026
The room was spotless, they provided us with towels, shampoo and coffee plus fruit in the morning (except no breakfast made by staff) you have to prepare tour own which was the only down side - also it can get a bit loud at night as the hotel is close to some restaurants/ bars.
Other than that i would definitely recommend this place
shahin
shahin, 2-night trip
Verified
10/10 Exceptional
Mar 21, 2025
Very clean Very friendly Great place to stay
Honey
Honey, 3-night trip
Verified
10/10 Exceptional
Jan 24, 2024
Great Location, Friendly staff,Dining, Aesthetic
Abigail
Abigail, 2-night trip
Verified
10/10 Exceptional
Dec 24, 2023
amazing affordable lovely hotel! very kind and attentive staff super convenient and great price!
Lisa
Lisa, 2-night trip
Verified
10/10 Exceptional
Jan 7, 2025
Miguel and the staff were very friendly and accommodating.
Nicole
Nicole, 3-night trip
Verified
10/10 Exceptional
Jan 3, 2025
Great service
Wonderful service. The team is so friendly and helpful. Great rooms and nice breakfast. Can definitely recommend.
Sofie
Sofie, 2-night trip
Verified
10/10 Exceptional
Jan 3, 2024
Amazing hotel
The hotel was incredible and people were super nice and atentive. Everything was super clean and the air conditioning was amazing. Great location and lots of shops and restaurants in the street.
Karina
Karina, 4-night trip
Verified
10/10 Exceptional
Nov 23, 2023
Love the people that work there they are so friendly
ANA PAULA
ANA PAULA, 1-night trip
Verified
10/10 Exceptional
Aug 20, 2023
EXCELENT
BEAUTIFUL AND CLEAN HOTEL. EVERYBODY WAS VERY KIND, EXCEEDED MY EXPECTION, LOCATED IN A NICE AND SAFE AREA.
ADRIANA
ADRIANA, 1-night trip
Verified
10/10 Exceptional
Jan 3, 2025
Diago and his brother are absolutely kind and respectful. When I return to Tulum I already know exactly where I’m staying. Very convenient in terms of dining, parties, shopping and rentals. Very clean and trendy. Two thumbs up! You will not be disappointed!
Damien Shon
Damien Shon, 5-night trip
Verified
10/10 Exceptional
Jan 13, 2024
Perfect spot!
Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes.
The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
Ashley
Ashley, 2-night trip
Verified
10/10 Exceptional
Nov 19, 2024
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
Wolo Noemie
Wolo Noemie, 1-night trip
Verified
8/10 Very good
Oct 20, 2023
Quaint place in Tulum in an upcoming neighborhood.
We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
Erwin
Erwin, 5-night trip
Verified
6/10 Good
Jan 13, 2025
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor.
We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours.
Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up)
I think with the right staff in place this place could be excellent.
Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
Kristy
Kristy, 2-night trip
Verified
10/10 Exceptional
Oct 19, 2024
Beautiful and tranquil hotel.
The photos don’t do it justice.
Rooms
I stayed in Royal room B with the private outdoor pool on the terrace. It was perfect, no one can see onto the terrace so you can get an all over tan in privacy. It rained while i was there but I still had an outdoor bath in the warm rain - I felt like Tarzan’s Jane.
The AC wasn’t working in my room, so they gave me the key to another beautiful room and said i can go between the two. I stayed in the room without the AC as the fan worked, the room was on a corner and the breeze was plenty good enough.
I felt like I was in a luxury jungle suit without the creatures/bugs.
All the rooms have floor to sealing windows and doors that just add to that touch of elegance.
There is a fridge in the room too.
Bathroom
The shower pressure was immense, i had to turn it down and standing at the end of the shower (in the water jet) felt like i was outside in the jungle with all the greenery through the window (but without any bugs/creatures).
Staff
Staff were outstanding and went out of their way to help make me comfortable. Nothing was too much of a problem and they insisted if anything was not to my liking to call them.
Location
MX 70 in a taxi from the ADO stop in the rain, so possibly cheaper on a dry day. Worth the taxi on such a wet day as there were loads of big puddles around.
A 1 min walk from a pharmacy, shop, restaurants and very pretty coffee shop.
If I ever come back to Tulum, this will be my spot. Wish i could have stayed longer.
Sonia
Sonia, 1-night trip
Verified
10/10 Exceptional
May 18, 2026
Great hotel , quiet , relax
Reny
Reny, 3-night trip
Verified
10/10 Exceptional
Feb 27, 2026
Friendly staff
Great location
Easy parking on the street
Breakfast does the job
Rooms are clean as well
michael
michael, 7-night trip
Verified
10/10 Exceptional
Feb 4, 2026
The hotel was beautifully designed. The staff were great and the stay was spectacular
Siddhartha
Siddhartha, 4-night trip
Verified
10/10 Exceptional
Mar 18, 2026
Breakfast
RUDY
RUDY, 1-night trip
Verified
10/10 Exceptional
Jan 29, 2026
Very eclectic hotel , very cool vibe. Lots of food and drinks within walking distance. Pools were great people were friendly.