Kitayuzawa Mori no Soraniwa

Property class: 3.5
Mountain hotel in Date with outdoor pool and indoor pool

Choose dates to view prices

Kitayuzawa Mori no Soraniwa is a great choice for a stay in Date. Guests can grab a bite to eat at the restaurant, and the sauna makes for a relaxing end to the day. An indoor pool, an outdoor pool, and a steam room are other highlights.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Onsen
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The current price is $143
$175 total
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 10 of 10 rooms

Standard Western style room, Non Smoking

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds

Universal Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Universal Suite Room

  • 76 sq m
  • Sleeps 2
  • 2 Twin Beds

Special Room

  • 114 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Room (Japanese Western Style)

  • 76 sq m
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

Couple Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Couple Suite Room

8.0 out of 10
Very good
(1 review)
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Women's Twin

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Women's Triple

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • Sleeps 3
  • 3 Twin Beds

Standard Japanese Western style room, Non Smoking

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

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About the neighborhood

Map
300-7 Kitayuzawa Onsen-cho, Otaki-ku, Date, Hokkaido, 052-0316

What's nearby

  • Shikotsu-Toya National Park - 1 min drive - 0.4 km
  • Otaki Niagara Falls - 7 min drive - 6.5 km
  • Sangaitaki Park - 13 min drive - 12.6 km
  • Lake Toya - 29 min drive - 24.7 km
  • Toyako Hot Spring - 40 min drive - 34.0 km

Getting around

  • New Chitose Intl. Airport (CTS) - 82 min drive
  • Toya Station - 31 min drive
  • Noboribetsu Station - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪農家&カフェ ほのぼの村 - ‬11 min drive
  • Sports Garden Dining ア・ラ・ソーヤ
  • ‪コカブ café - ‬14 min drive
  • ‪ピッパラの森 - ‬10 min drive
  • ‪レストラン 森の詩 - ‬14 min walk

About this property

Kitayuzawa Mori no Soraniwa

  • Kitayuzawa Mori no Soraniwa is a great choice for a stay in Date. Guests can grab a bite to eat at the restaurant, and the sauna makes for a relaxing end to the day. An indoor pool, an outdoor pool, and a steam room are other highlights.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
10:00am

Hotel size

    • 230 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests with Half Board plans must check in by 8.30PM to receive dinner.
    • This property offers train station pickup service from Sapporo only.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options

Transfers

    • Airport shuttle on request (available at scheduled times)*

Other information

    • Smoke-free property

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Reviews

Kitayuzawa Mori no Soraniwa Reviews

8.4

Very Good

8.2

Cleanliness

7.4

Location

8.0

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered a wide variety of delicious food options and a spacious dining area. (7 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Family friendly onsen
Verified review

10/10 Exceptional

Kitayuzawa Onsen Hotel

Fabulous Family friendly hotel with many large onsen pools. Lots of space & activities for the kids too. It can get a tad noisy at dinner in the buffet hall.
Verified review

6/10 Good

Not great for couples / friends travelling unless you have young kids. Basically a mini resort hotel filled with families and young children. Onsen was decent and the outdoor pool is nice. Property is in the middle of nowhere, about a 40min drive to the nearest town. You do get a breakfast and dinner buffet included and while the food is fairly good its the same every day.
Verified review

8/10 Very good

The outdoor onsen pool for kids to play is very good. However, we feel disappointed with the food. We had dinner at 6:30 (the last time slot offered by the hotel), at 6:50 some food already running out and no refill. I have visited Japan for many times and never seen this happens before. Something wrong with the resturant management.
Verified review

8/10 Very good

Family trip

Little but expensive compare with what they have served. Long queue for self check in, early arrive if you want to join the activities afterwards. Room is big but dust is easy found, air conditioning not quite function. Great for kids, but most of the activities need to register & pay extra. Good place for dining with free playground, the outdoor onsen beach is nice but better to bring a footwear to protect your feet especially for children, the ground in the beach area is easy to hurt their skin due to they revamp with non-slip sand
Verified review

8/10 Very good

Little but expensive compare with what they have served. Long queue for self check in, early arrive if you want to join the activities afterwards. Room is big but dust is easy found, air conditioning not quite function. Great for kids, but most of the activities need to register & pay extra. Good place for dining with free playground, the outdoor onsen beach is nice but better to bring a footwear to protect your feet especially for children, the ground in the beach area is easy to hurt their skin due to they revamp with non-slip sand
Verified review

10/10 Exceptional

Love this place a lot! Good for friends and damily, room is spacious and clean. Would definitely come back :)
Verified review

8/10 Very good

Staff at the front desk was poorly trained and couldn't find my Expedia reservation at first. Indoor play places weren't included in the hotel fee although I think they should have been.
Verified review

6/10 Good

The room partly no clean when I check in
Verified review

4/10 Fair

If you are a non-smoker, do yourself a favour and skip this place. The hotel uses central air conditioning and the rooms on the non-smoking floor (level 7) smell musky with a stale cigarette stench. We had 3 rooms in my group and all the rooms were the same even when we changed rooms. In addition, most of the service staff were non-Japanese, they could not communicate well and did not appear to be well trained and quite rude. When I tried to gently share some feedback with the reception staff, she simply grunted and ignored me. Of the dozens of Hotels I’ve stayed in across Japan, this has to be the worst.
Verified review

4/10 Fair

Not for couples and not clean

This is not the place for a relaxing vacation. We knew it was family friendly but this hotel purely caters to families with small kids. If you enjoy being woken up in the middle of the night by screaming toddlers and screaming adults, someone pounding on the floor or against the walls this is the place for you. Unfortunately the place is also filthy and smells gross. Mold in the windows and the bathroom, hair in the shower and on the floor, toothpaste spills from previous guests on the bathroom doors. The furniture in the room is fine but the bathrooms look like something you have in a hospital and not a hotel. The staircase and elevators are disgusting, no one has cleaned there in a long time and the smell is apprehensive. We were lucky to have a car and go somewhere during the day, otherwise you are stuck in your room or the onsen because there is nothing else to do for adults without kids. The food was decent and staff is friendly but that doesn't make up for the shortcomings.
Verified review

2/10 Poor

very disappointed that this property was advertised at Expedia which we booked from Australia: limited vital information. We arrived to find that dinner was included in room rate. However we soon discovered that there is NO WAY to explore area due to limited transport options For eg only buses leave for airport and Sapporo at 10ish am, Return bus from Sapporo is at 1pm. No other way to get to anywhere if you don't have a car: a taxi to Sapporo or rusutsu could be up to $500 aud. There is NO restaurants around other than hotel buffet dinner. We had two kids with us and there was NO LUNCH options to buy other than hotel shop selling snacks and chips, My kids had NO LUNCH for 3 days. Staff speak no English other than two Nepali and Sri Lankan staff we met, They seemed to know nothing much about how to get tranpsport or public transport. The rooms were stuffy and HOT for 3 nights despite winter: we did not get any decent sleep. Windows didnt open. We complained to hotel and Expedia and checked out 2 days early, Hotel said they would refund as If Expedia sent them an email. We called Expedia multiple times before cancelling to confirm to them the answer from hotel: Expedia refused to talk to the English speaking reception staff when I called them. Then Expedia called us back to say no staff was speaking English. Few days later Expedia emailed to say hotel refused refund: after they had allowed us to cancel saying they will refund. Im still contacting Expedia but no reply
Verified review

8/10 Very good

房間沙發區沙發上有多塊白色斑塊,不確定是沒有清潔乾淨還是潮濕發霉,但看了觀感不好 因為連住兩晚早晚餐都差不多沒有什麼變化,吃到後面有點膩
Verified review

10/10 Exceptional

12
Verified review

10/10 Exceptional

快適に過ごせました。5歳の息子も大変喜んでおりました。16歳の娘もお風呂を楽しんでおりました。
Verified review

10/10 Exceptional

全体的良かったです。気になった事は、各所に足拭き用のマットが置かれていますが、それが足に引っかかったりして、危なかった。特に風呂に入るところは、突起様のマットでめくれてきて足に辺り少し痛みを感じました。その他、子供達が帰りたくないと泣きだすなど、子供達には良い宿であったと思います。
Verified review

10/10 Exceptional

毎年夏休み帰省する際に利用させていただいております。スタッフの方は外国人が多くみられますが、毎度とても丁寧に対応していただき素晴らしい接客スキルだと思います。 食事もとても美味しく、特に伊達の特産でもあるきのこ料理やジビエがお気に入りです。 お風呂も綺麗で広く文句なしといったところでしょうか。また来年も利用させていただきます。
Verified review

8/10 Very good

子どもがすごく楽しく過ごせていてよかむた
Verified review

10/10 Exceptional

よかったです
Verified review

4/10 Fair

朝食が前日の夕食とあまり変わってなかったのが残念でした
Verified review

6/10 Good

ソファーが汚かったり、床に何かの食べカスが落ちていたり、トイレに髪の毛が落ちていたり、、掃除があまり行き届いていないように感じました。
Verified review

10/10 Exceptional

部屋が清潔で良かった
Verified review

8/10 Very good

孫を連れて宿泊しましたが 遊ぶところが多く 楽しく過ごしました チェックアウト後もゆっくり遊べるのでよかったです 食事も時間でくぎられていたので 料理を取るのに行列にならずにスムーズでした
Verified review

8/10 Very good

6部屋分ではあるがチェックインに30分掛かった。また、15時まで部屋に入れないとしても、チェックインはホテルに到着したら、予め行うべきと思う。結局15時になってから一斉に始めるから混み合う。結果、客は行列となり作業効率が悪い。
Verified review

8/10 Very good

這間親子飯店大部分都很好,房間很大,有適合大童和小童的遊玩設施。但這間飯店並沒有洗衣機烘衣機,由於我們前一天去玩水,無法處理濕衣服,很困擾,我們只好帶著全家的濕衣服去搭飛機,這很佔行李重量。 另外check in 時需要排隊,我們是星期六入住,排了40分鐘,才完成check in 手續。