NASS Pinar del Lago

Property class: 3.5
Cuenca hotel in entertainment district

Choose dates to view prices

Located just 3.9 mi (6.2 km) from the airport, NASS Pinar del Lago offers a free shuttle (available 24 hours). Free perks include WiFi, self parking, and continental breakfast daily between 7:30 AM and 9:30 AM. Public transportation is close by: Gran Colombia Tram Station is just 14 minutes by foot.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Laundry facilities
The current price is $43
$43 total
Oct 25 - Oct 26

Room options

Available filters for rooms
Showing 4 of 4 rooms

Superior Single Room, 1 King Bed, Private Bathroom, Garden Area

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area

  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Triple Room, Private Bathroom, Garden Area

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

Superior Triple Room, Private Bathroom, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 35 sq m
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Map
Avenida Ordoñez Lasso e Higuerillas, Cuenca, 010111

What's nearby

  • San Sebastian Plaza - 10 min drive - 3.1 km
  • Museum of Modern Art - 10 min drive - 3.1 km
  • University of Cuenca's Orchid Garden - 11 min drive - 3.5 km
  • Calderon Park - 14 min drive - 3.8 km
  • New Cathedral of Cuenca - 14 min drive - 3.8 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 18 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 78 miles/125.5 km
  • 14n - Antonio Borrero Station - 14 min drive
  • Luis Cordero (Hermano Miguel) Station - 15 min drive
  • Gran Colombia Tram Station - 14 min walk
  • Parque del Molinero Tram Station - 17 min walk
  • Unidad Nacional Tram Station - 19 min walk
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪El Arriero - ‬4 min drive
  • ‪Schubert Specialty Coffee - ‬7 min walk
  • ‪Cristo del Consuelo - ‬2 min drive
  • ‪Urban Coffee Shop - ‬19 min walk
  • ‪El Tequila - ‬16 min walk

About this property

NASS Pinar del Lago

  • Located just 3.9 mi (6.2 km) from the airport, NASS Pinar del Lago offers a free shuttle (available 24 hours). Free perks include WiFi, self parking, and continental breakfast daily between 7:30 AM and 9:30 AM. Public transportation is close by: Gran Colombia Tram Station is just 14 minutes by foot.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 17 rooms

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • The property charges 10 percent for credit card payments
    • The front desk is open daily from 7 AM - midnight
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 1 total, up to 13 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Free airport shuttle (available 24 hours)

Offsite

    • Area shuttle*

Other information

    • Smoke-free property

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Reviews

NASS Pinar del Lago Reviews

7.6

Good

8.0

Cleanliness

9.0

Location

8.0

Staff & service

7.6

Property conditions & facilities

Reviews

Verified review

6/10 Good

The lady was nice, and the room was clean. Our issue was that they did not accept our Capital one card and we had to pay in cash.
Verified review

8/10 Very good

Staff was nice but i had to go around the hotel to find a person around.
Verified review

6/10 Good

The only good thing is that the hotel is very cheap. Bed had hairs in it, TV remote didn't work, very noisy, light coming into the room,
Verified review

8/10 Very good

Perform the review and care of the bathtub, check the cabinets since they were with moisture in room 209
Verified review

8/10 Very good

All ok
Verified review

2/10 Poor

The hot water didnt work the first night. Staff is not attentive nor welcoming. There was no hair dryer in the room. Breakfast is included but not much to select. Do not waste your money here. There are better places in Cuenca.
Verified review

6/10 Good

Pleasant reception at the front desk. Room had no soap or shampoo products in the shower, and no glasses available. Window blinds were stained, not pretty. Breakfast was mediocre.
Verified review

2/10 Poor

The internet doesn’t work in the rooms, the hair dryer didn’t work either, the parking is very far from the main lobby
Verified review

6/10 Good

Sadly, I did not stay at this property. Before arriving, I called 3 times and sent an email to ask about an early check in. No answer. Took a taxi to come in person to ask directly at 8:30am. Stood at the locked door for 5 minutes after pressing the bell repeatedly. No one at the front desk. Returned at 7pm to let them know I was not staying. Rang the bell. Again, no one there. Do they have certain hours for the front desk? Ended up staying at Hotel Oro Verde just down the street where the staff always greets you and asks to take your luggage.
Verified review

10/10 Exceptional

Todo muy limpio, el acceso un poco difícil por cuanto no había personal todo el tiempo en recepción. Lo recomiendo
Verified review

4/10 Fair

Mala atención del personal. Infraestructura descuidada
Verified review

4/10 Fair

Tuve una muy mala experiencia, lo único que puedo resaltar es el servicio y la buena voluntad de Tatiana de recepción. Al recibir la habitación iba a usar el baño y no lo habían limpiado, la caneca de basura tenía el papel higiénico y la suciedad del huesped anterior. Tatiana amablemente lo limpió ya que el servicio de limpieza ya no estaba en la propiedad. Luego me encuentro con que el internet no funciona por lo que no pude trabajar desde el hotel y me tocó irme al Oro Verde para poder trabajar. A la mañana siguiente no caía casi agua de la ducha lo que hizo que mi lavada de pelo durara el doble. El desayuno no tiene opciones, solo un huevo seco con salchicha. Los muebles de la habitación están viejos y la cama sonaba hasta cuando me sentaba en ella. Realmente no fue para nada una buena experiencia, no lo recomendaría al menos para personas que van por trabajo.
Verified review

10/10 Exceptional

Excelente atención por parte del personal
Verified review

10/10 Exceptional

Todo en orden
Verified review

6/10 Good

Tiene una muy buena relación calidad/precio. Creo que necesita más personal, mejorar la calidad del desayuno… pero es un lugar adecuado para dormir en Cuenca.
Verified review

8/10 Very good

Habitación limpia cómoda
Verified review

10/10 Exceptional

buen servicio y atencion
Verified review

2/10 Poor

Desastre de atención

Un desastre. La primera noche sobrevendieron el hotel y no nos dieron la habitación a pesar de tener la reserva. El dueño jamás dio la cara y la recepcionista totalmente ineficiente y quemeimportista, ni hizo el intento de dar una solución.
Verified review

10/10 Exceptional

Muy recomendable
Verified review

4/10 Fair

Decepcionante

La verdad el precio-calidad, no lo amerita. Desayunos muy pobres, el servicio con lo justo pues hay poquisimo personal. El wifi un desastre, el agua caliente intermitente. No volveria.
Verified review

10/10 Exceptional

Muy bonita la habitación amplia y cómoda el desayuno estuvo bien y la limpieza en general bien lo recomiendo
Verified review

8/10 Very good

Excelente ubicación. Cómodo para pocos días. Deben mejorar las instalaciones, muebles y toallas, ya se nota el desgaste.
Verified review

4/10 Fair

La habitación tenía un fuerte olor a cloro, no tenía toallas y el control del televisor no servía. Las sábanas de las almohadas estaban con manchas amarillas y no había ni calefacción y un teléfono. El precio del hotel es muy bajo, pero no lo vale.
Verified review

8/10 Very good

Muy cómodo y buen precio, personal amable y buena ubicación
Verified review

10/10 Exceptional

Hôtel très propre et situé pres du centre ville.