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NASS Pinar del Lago

3.5 star property
Cuenca hotel in entertainment district

Choose dates to view prices

NASS Pinar del Lago, in the heart of San Sebastián, offers a warm welcome with continental breakfast and a convenient roundtrip airport shuttle. Connect to in-room WiFi, explore the nearby area with an area shuttle or simply unwind at the coffee shop/cafe.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Free airport shuttle
  • Room service
  • Coffee shop/cafe
  • Business center
  • Area shuttle
  • Coffee/tea in a common area
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The current price is $40
$40 total
May 3 - May 4

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Single Room, 1 King Bed, Private Bathroom, Garden Area

Superior Single Room, 1 King Bed, Private Bathroom, Garden Area | Minibar, desk, blackout drapes, soundproofing

Superior Single Room, 1 King Bed, Private Bathroom, Garden Area

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area

Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area | Living area | LED TV

Superior Double Room, 2 Queen Beds, Private Bathroom, Garden Area

  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room, Private Bathroom, Garden Area

Standard Triple Room, Private Bathroom, Garden Area | Minibar, desk, blackout drapes, soundproofing

Standard Triple Room, Private Bathroom, Garden Area

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Bed

View all photos for Superior Triple Room, Private Bathroom, Garden Area

Superior Triple Room, Private Bathroom, Garden Area | Minibar, desk, blackout drapes, soundproofing

Superior Triple Room, Private Bathroom, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 35 sq m
  • Sleeps 6
  • 3 Queen Beds

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About the neighborhood

Map
Avenida Ordoñez Lasso e Higuerillas, Cuenca, 010111

What's nearby

  • San Sebastian Plaza - 10 min drive - 3.1 km
  • Museum of Modern Art - 10 min drive - 3.1 km
  • San Francisco Plaza Market - 11 min drive - 3.5 km
  • University of Cuenca's Orchid Garden - 11 min drive - 3.5 km
  • Calderon Park - 14 min drive - 3.8 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 18 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 78 miles/125.5 km
  • 14n - Antonio Borrero Station - 14 min drive
  • Luis Cordero (Hermano Miguel) Station - 15 min drive
  • Gran Colombia Tram Station - 14 min walk
  • Parque del Molinero Tram Station - 17 min walk
  • Unidad Nacional Tram Station - 19 min walk
  • Free airport shuttle
  • Area shuttle (surcharge)

Restaurants

  • ‪El Arriero - ‬4 min drive
  • ‪Cervimundo Gastro Pub - ‬11 min walk
  • ‪Bird And Beast - ‬10 min walk
  • ‪Restaurante María Asunción - ‬3 min drive
  • ‪Schubert Specialty Coffee - ‬7 min walk

About this property

NASS Pinar del Lago

Located just 3.9 mi (6.2 km) from the airport, NASS Pinar del Lago offers a free shuttle (available 24 hours). Free perks include WiFi, self parking, and continental breakfast daily between 7:30 AM and 9:30 AM. Public transportation is close by: Gran Colombia Tram Station is just 14 minutes by foot.

At a glance

DONE

Hotel size

    • 17 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The property charges 10 percent for credit card payments
    • The front desk is open daily from 7 AM - midnight
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 13 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Free airport shuttle (available 24 hours)
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–9:30 AM
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Working away

  • Business center

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

Optional extras

  • Area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 10 percent

Children & extra beds

  • Cribs/infant beds are available for USD 15.0 per night
  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 8 per pet, per stay

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

NASS Pinar Lago Hotel Cuenca
NASS Pinar Lago Hotel
NASS Pinar Lago Cuenca
NASS Pinar Lago
NASS Pinar del Lago Hotel
NASS Pinar del Lago Cuenca
NASS Pinar del Lago Hotel Cuenca

Frequently asked questions

Does NASS Pinar del Lago offer free cancellation for a full refund?

Yes, NASS Pinar del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at NASS Pinar del Lago?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 13 lbs per pet. There's a charge of USD 8 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at NASS Pinar del Lago?

Yes, there's free self parking.

Is airport shuttle service offered by NASS Pinar del Lago?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at NASS Pinar del Lago?

You can check in starting at 2 PM. Check-out time is noon.

Does NASS Pinar del Lago have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

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Reviews

NASS Pinar del Lago Reviews

7.6

Good

8.0

Cleanliness

9.0

Location

8.0

Staff & service

7.6

Property conditions & facilities

Reviews

Verified

6/10 Good

The lady was nice, and the room was clean. Our issue was that they did not accept our Capital one card and we had to pay in cash.
Jodie, 1-night trip
Verified

8/10 Very good

Staff was nice but i had to go around the hotel to find a person around.
Maria, 1-night trip
Verified

8/10 Very good

Perform the review and care of the bathtub, check the cabinets since they were with moisture in room 209
Vivi, 3-night trip
Verified

8/10 Very good

All ok
XAVIER, 2-night trip
Verified

6/10 Good

The only good thing is that the hotel is very cheap. Bed had hairs in it, TV remote didn't work, very noisy, light coming into the room,
Daniel, 1-night trip
Verified

6/10 Good

Pleasant reception at the front desk. Room had no soap or shampoo products in the shower, and no glasses available. Window blinds were stained, not pretty. Breakfast was mediocre.
Elizabeth, 1-night trip
Verified

6/10 Good

Sadly, I did not stay at this property. Before arriving, I called 3 times and sent an email to ask about an early check in. No answer. Took a taxi to come in person to ask directly at 8:30am. Stood at the locked door for 5 minutes after pressing the bell repeatedly. No one at the front desk. Returned at 7pm to let them know I was not staying. Rang the bell. Again, no one there. Do they have certain hours for the front desk? Ended up staying at Hotel Oro Verde just down the street where the staff always greets you and asks to take your luggage.
Winnona, 1-night trip
Verified

2/10 Poor

The internet doesn’t work in the rooms, the hair dryer didn’t work either, the parking is very far from the main lobby
Maria, 1-night trip
Verified

4/10 Fair

Tuve una muy mala experiencia, lo único que puedo resaltar es el servicio y la buena voluntad de Tatiana de recepción. Al recibir la habitación iba a usar el baño y no lo habían limpiado, la caneca de basura tenía el papel higiénico y la suciedad del huesped anterior. Tatiana amablemente lo limpió ya que el servicio de limpieza ya no estaba en la propiedad. Luego me encuentro con que el internet no funciona por lo que no pude trabajar desde el hotel y me tocó irme al Oro Verde para poder trabajar. A la mañana siguiente no caía casi agua de la ducha lo que hizo que mi lavada de pelo durara el doble. El desayuno no tiene opciones, solo un huevo seco con salchicha. Los muebles de la habitación están viejos y la cama sonaba hasta cuando me sentaba en ella. Realmente no fue para nada una buena experiencia, no lo recomendaría al menos para personas que van por trabajo.
Maria Paula, 2-night trip
Verified

10/10 Exceptional

Todo en orden
Othmar, 3-night trip
Verified

6/10 Good

Tiene una muy buena relación calidad/precio. Creo que necesita más personal, mejorar la calidad del desayuno… pero es un lugar adecuado para dormir en Cuenca.
GONZALO, 4-night trip
Verified

8/10 Very good

Habitación limpia cómoda
RUBEN, 3-night trip
Verified

10/10 Exceptional

buen servicio y atencion
Edith, 2-night trip
Verified

2/10 Poor

Desastre de atención

Un desastre. La primera noche sobrevendieron el hotel y no nos dieron la habitación a pesar de tener la reserva. El dueño jamás dio la cara y la recepcionista totalmente ineficiente y quemeimportista, ni hizo el intento de dar una solución.
Irene, 6-night trip
Verified

10/10 Exceptional

Muy recomendable
MONICA, 1-night trip
Verified

4/10 Fair

Decepcionante

La verdad el precio-calidad, no lo amerita. Desayunos muy pobres, el servicio con lo justo pues hay poquisimo personal. El wifi un desastre, el agua caliente intermitente. No volveria.
roberto, 2-night trip
Verified

10/10 Exceptional

Muy bonita la habitación amplia y cómoda el desayuno estuvo bien y la limpieza en general bien lo recomiendo
Verified

8/10 Very good

Excelente ubicación. Cómodo para pocos días. Deben mejorar las instalaciones, muebles y toallas, ya se nota el desgaste.
Rosita, 2-night trip
Verified

4/10 Fair

La habitación tenía un fuerte olor a cloro, no tenía toallas y el control del televisor no servía. Las sábanas de las almohadas estaban con manchas amarillas y no había ni calefacción y un teléfono. El precio del hotel es muy bajo, pero no lo vale.
1-night trip
Verified

8/10 Very good

Muy cómodo y buen precio, personal amable y buena ubicación
1-night trip
Verified

10/10 Exceptional

Hôtel très propre et situé pres du centre ville.
Laurent, 2-night trip
Verified

4/10 Fair

Pésimo servicio, falta de seguridad por las noches, muy alejado del centro histórico de la ciudad
2-night trip
Verified

8/10 Very good

Es cómodo
JONATHAN, 2-night trip
Verified

10/10 Exceptional

Muy buena ubicación y servicio

Muy buena ubicación y estado del hotel muy bueno , solamente mayor variedad en el desayuno lo haría excelente
Fernando, 2-night trip
Verified

10/10 Exceptional

The hotel smelled great. One has to eat breakfast early, otherwise at 8:30 there is not to much variety.
Tamara, 2-night trip