Ocean Zen Suites on 5th Avenue - Adults Only

Adults-only hotel with outdoor pool, near Mamitas Beach

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Where to?

Dates

November 2025

12

December 2025

Eco Luxury Executive Suite 2 Double 3-4 | 1 bedroom, pillowtop beds, in-room safe, individually decorated

Located in the heart of Playa del Carmen, Ocean Zen Suites on 5th Avenue - Adults Only offers a serene retreat with a rooftop terrace and lush garden. Enjoy sun-kissed moments by the outdoor pool or take advantage of express check-in and check-out services. Multilingual staff are always ready to assist, while beach towels and concierge services ensure your stay is hassle-free.

Very good

Popular amenities

24/7 front desk
Laundry facilities
Air conditioning
Non-smoking
Free WiFi

Main amenities (12)

Daily housekeeping
Near the beach
Outdoor pool
Rooftop terrace
Beach towels
Casino shuttle
Terrace
24-hour front desk
Air conditioning
Garden
Water dispenser
Laundry service

Feel at home (6)

Refrigerator
Private bathroom
Garden
Terrace
Daily housekeeping
Laundry facilities

Room options

Check availability for these dates

Tonight

Nov 12 - Nov 13

Tomorrow

Nov 13 - Nov 14

All rooms

2 beds

3+ beds

Showing 7 of 7 rooms

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Highlights

Balcony

Yard

Individually furnished

Individually decorated

Air conditioning

Refrigerator

Flat-screen TV

Pillowtop bed

41 sq m
1 bedroom
Ocean view
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Eco Luxury Executive Suite 2 Double 3-4

Highlights

Yard

Furnished balcony

Individually furnished

Individually decorated

Air conditioning

Refrigerator

Flat-screen TV

Pillowtop bed

40 sq m
1 bedroom
Partial sea view
Sleeps 5
2 Double Beds and 1 Twin Sofa Bed

Eco Luxury Deluxe Suite 5 Infinity pool

Highlights

Yard

Furnished balcony or patio

Individually furnished

Individually decorated

Air conditioning

Kitchenette

Refrigerator

Flat-screen TV

40 sq m
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Bed

Eco Luxury Business Suite 6 Rooftop Pool

Exceptional

Highlights

Lanai

Yard

Individually furnished

Individually decorated

Air conditioning

Refrigerator

Flat-screen TV

Pillowtop bed

36 sq m
1 bedroom
Sleeps 3
1 Twin Bed and 1 Double Bed

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Highlights

Yard

Individually furnished

Individually decorated

Air conditioning

Kitchenette

Refrigerator

Separate bedroom

Ceiling fan

36 sq m
1 bedroom
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Eco Luxury Deluxe Suite 8 2 Double beds

Highlights

Lanai

Yard

Individually furnished

Individually decorated

Air conditioning

Refrigerator

Flat-screen TV

Pillowtop bed

37 sq m
1 bedroom
Sleeps 4
2 Double Beds

Eco Luxury Queen Suite - Infinity pool 9

Highlights

Yard

Separate dining area

Individually furnished

Individually decorated

Air conditioning

Refrigerator

Flat-screen TV

Pillowtop bed

40 sq m
1 bedroom
Sleeps 5
2 Queen Beds and 1 Twin Sofa Bed

Similar properties

Pool
Spa
Free WiFi
Air conditioning

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About the neighborhood

Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728

What's nearby

Mamitas Beach - 11 min walk - 1.0 km
Playa del Carmen Main Beach - 15 min walk - 1.3 km
Punta Esmeralda Beach - 19 min walk - 1.6 km
Quinta Avenida - 19 min walk - 1.6 km
Playa del Carmen Maritime Terminal - 5 min drive - 3.6 km

Getting around

Cancun Intl. Airport (CUN) - 48 min drive
Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km
Casino shuttle (surcharge)

Restaurants

‪Crisol - ‬4 min walk
‪El Calambrillo - ‬7 min walk
‪Que Huevos - ‬7 min walk
‪Fahrenheit Pool Bar & Grill - ‬4 min drive
‪Tropical Tacos - ‬6 min walk

About this property

Ocean Zen Suites on 5th Avenue - Adults Only

Ocean Zen Suites on 5th Avenue - Adults Only features a rooftop terrace and puts you within a 15-minute walk of Mamitas Beach. Guests can enjoy the outdoor pool or take advantage of nearby parasailing. Other highlights include a terrace and a garden.

At a glance

Hotel size

- 9 rooms
- Arranged over 3 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: 11 PM
- Contactless check-in available
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- You will be asked to provide the property with a copy of your passport after booking
- If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18

Children

- No cribs (infant beds)

Pets

- No pets or service animals allowed

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms

Parking

- No onsite parking
- Street parking available

Offsite

- Casino shuttle*

Other information

- Smoke-free property
- Caters to adults only
- No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

Barbecue grills
Water dispenser

What to do

Beach nearby
Parasailing nearby
Windsurfing nearby
Whale-watching nearby

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Beach towels
Pool loungers

Facilities

2 buildings/towers
Built in 2017
Rooftop terrace
Garden
Picnic area
An outdoor pool
24-hour pool access

Accessibility

Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Home comfort

Air conditioning
Ceiling fan
Iron/ironing board

Sleep well

Blackout drapes/curtains
Pillowtop mattress
Bed sheets provided

What to enjoy

Yard
Individually furnished and decorated

Freshen up

Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Towels

Stay connected

Free WiFi and wired internet

Food and drink

Refrigerator

More

Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors

Fees & policies

Refundable deposits

A damage deposit of MXN 1000 will be collected before check-in

Optional extras

Casino shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

Pool open 24-hours

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard

Mobile payment options include: PayPal.

Also known as

Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen

Ocean Zen Suites 5th Avenue Adults Playa del Carmen

Ocean Zen Suites 5th Avenue Adults

Ocean Zen Suites 5th Avenue A

Ocean Zen Suites On 5th Avenue

Ocean Zen Suites on 5th Avenue - Adults Only Hotel

Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Frequently asked questions

Does Ocean Zen Suites on 5th Avenue - Adults Only offer free cancellation for a full refund?

Yes, Ocean Zen Suites on 5th Avenue - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ocean Zen Suites on 5th Avenue - Adults Only?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at Ocean Zen Suites on 5th Avenue - Adults Only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Ocean Zen Suites on 5th Avenue - Adults Only?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Ocean Zen Suites on 5th Avenue - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Ocean Zen Suites on 5th Avenue - Adults Only?

No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.

What is there to do at Ocean Zen Suites on 5th Avenue - Adults Only and nearby?

Have fun with nearby activities like boat tours, jet skiing, and power boating. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

Does Ocean Zen Suites on 5th Avenue - Adults Only have any outdoor private spaces?

Yes, every room features a yard.

What's the area around Ocean Zen Suites on 5th Avenue - Adults Only like?

Ocean Zen Suites on 5th Avenue - Adults Only is in Luis Donaldo Colosio, a short 16-minute walk from Playa del Carmen Main Beach and 13 minutes' walk from Mamitas Beach.

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Ocean Zen Suites on 5th Avenue - Adults Only Reviews

8.0

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room

Beach

View

Location

Service staff

Restaurant

Walking

Lobby

Building

Couples

What guests liked

The rooftop pool offered breathtaking ocean views and was a fantastic way to relax with a secure and clean environment. (3 reviews)
The beach was extremely close to the location, clean, and not noisy, making it a perfect spot for a relaxing experience. (4 reviews)

From real guest reviews summarized by AI.

10/10 Exceptional

Mar 13, 2023

The room was clean, comfortable and spacious. the location was fantastic

Bonnie, 1-night trip

6/10 Good

Dec 25, 2017

It was very clean

6/10 Good

Dec 23, 2024

Room was in good condition, well maintained, nice view but NO hot water 😮 also garbage from previous renters were not cleaned, there was a bag full of garbage and a bin full under the sink , good flies all over the place . The restroom had also a garbage big full of it .

MARIA, 1-night trip

8/10 Very good

May 13, 2024

Ok

christopher, 1-night trip

2/10 Poor

Jul 11, 2023

This plae is terrible. They didnt have hot water. Said there was a spa but there was not one. The pool looked dirty. We stayed one night and left and they wouldn't refund our 2 day other day. The saying is true you get what you pay for... run away from this property

Genise, 3-night trip

6/10 Good

Jun 30, 2024

This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.

Scottie, 1-night trip

10/10 Exceptional

Apr 28, 2025

Gems

Clean. Safe. Quiet. Close to the beach and small restaurants, but far enough away from the tourist areas. This is perfect for people who want a quieter experience and a great beach, seconds from their room. It is also just down the street from Pranamaya Free dive which offers a variety of excursions. Great people.

PATHPORN, 1-night trip

10/10 Exceptional

Apr 5, 2025

Very clean and comfortable

Juanita, 1-night trip

10/10 Exceptional

Mar 13, 2025

Great price for a nice property. A little far away from the center of town but right next to the beach

Jason, 4-night trip

10/10 Exceptional

Feb 10, 2025

It was our third stay at Ocean Zen. They really care. Yes, do not expect a perfect place but compared to many other places we've stayed, we had everything we needed. Love that their staff speaks good English, rooms are clean, away from the "insanity of the 5th Avenue," here at least you can SLEEP and have all you need for a get away stay. We miss visiting with "turtles" and look forward to being back in the fall/winter. P.S. It was great annual business planning and a recharge trip. Wish the rooms would have a "desk or at least a table."

Vasili, 6-night trip

2/10 Poor

Jan 31, 2025

Pictures I do not trust this hotel chain they are terrible very unsanitary and unsafe

Kathryn, 12-night trip

4/10 Fair

Dec 11, 2024

Low quality compared to price

We first booked the honeymoon suite, which should rather be called the honeymoon basement, thanks to the kind staff for allowing us to change room. Second room, shower wasn't working so the first evening we couldn't shower and had to change again, third room shower was working so so and the floor of the room was very dirty. When signing in to the hotel you are forced to sign a statement saying that you won't leave any complaints during your visit which I found very strange. Reason for low rating on review was that this hotel was quite pricey even after a big discount compared to other placed we stayed in before and after, and in my opinion, for that price they shall deliver a much higher quality.

Henri, 3-night trip

6/10 Good

Nov 24, 2024

The suite that we had was spacious, clean and had a nice balcony. We were in very close proximity to the beach. The courtyard area was not very well tended, and we had no hot water at all during our 3 days stay. The staff however were as pleasant and accommodating as they could be, but the problem was not resolved before we checked out

Dawn, 3-night trip

6/10 Good

Sep 28, 2024

This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.

Steve, 3-night trip

2/10 Poor

Jun 19, 2024

Me estafaron!!! Pedí que me devolvieran todo mi dinero y después de 2 dias me confirman via email que me habian robado maa de 500 dolares!!! ESTAFADORES!!! QUIERO MI DINERO!!! NUNCA NOS HOSPEDAMOS PORQUE EL LUGAR MINTIÓ SOBRE EL ESTACIONAMIENTO, ESTABA EN UNA ZONA INSEGURA Y ME OBLIGABAN A DEJAR MI AUTO RENTADO EN LA CALLE!!! HABIA GENTE DROGADA TIRADA EN LA PUERTA DEL HOTEL!!! QUIERO QJE ME DEVUELVAN TODO MI DINEROOO!!

Facundo Baltazar, 7-night trip

8/10 Very good

May 28, 2024

L'emplacement est excellent, près de la plage et des activités. La seule chose, difficile d'avoir de l'eau chaude pour la douche c'est la seule chose que nous avons manqué. Le reste était impeccable. Merci pour c'est belle vacances. Mylene et Fatoumata

Mylene, 9-night trip

2/10 Poor

Apr 21, 2024

Do not recommend

Terrible service, no air conditioning, no elevator, dirty. Not tourist friendly what so ever. Never answer their phones

Carlos, 7-night trip

2/10 Poor

Mar 31, 2024

I wasn’t able to check in to this hotel. No attendant on-site when I arrived around 4:30 pm. Tried to call over and over no response . Waited until 8 pm on-site and decided we’d to get another hotel as it was getting late . Stay away from this place . It is bad condition as well . Nothing lke the pics. Still awaiting a refund I may not get .

10/10 Exceptional

Mar 25, 2024

It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I've had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It's about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we'll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.

6/10 Good

Mar 11, 2024

A lot of noise in the morning early.

gabriel, 1-night trip

10/10 Exceptional

Mar 6, 2024

Muy conveniente, cerca de la playa.

Alejandro Armenta, 3-night trip

10/10 Exceptional

Jan 23, 2024

Muy grata estancia

Todo muy bien! Excelente ubicación y servicio.

Gabriela Raquel, 3-night trip

8/10 Very good

Dec 19, 2023

Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.

Francessca, 2-night trip