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Phoenix Chalets

Property class: 4.5
Ski vacation home with free ski shuttle, near Hakuba Happo-One Ski Area

Choose dates to view prices

Phoenix Chalets features a free ski shuttle and puts you within a 10-minute walk of Hakuba Happo-One Ski Area. Guests who don't want to hit the slopes can relax with a drink at the bar/lounge, and the restaurant is a nice spot to grab a bite to eat. Homes feature bonuses like kitchens and washers/dryers, along with balconies and deep soaking tubs. Skiers will appreciate access to ski storage.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry facilities
  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • 10 smoke-free homes
  • Restaurant and bar/lounge
  • Breakfast available
  • Free ski shuttle
  • Free train station pick-up
  • Ski storage
  • Terrace
  • Air conditioning
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Kitchen
  • Separate bathtub and shower
  • Living room
  • Television
  • Terrace
The current price is $279
$307 total
Sep 14 - Sep 15

Room options

View all photos for Luxury Chalet, 2 Bedrooms (Phoenix)

An outdoor dining area with wooden tables and chairs, a potted plant, and string lights.

Luxury Chalet, 2 Bedrooms (Phoenix)

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Luxury Chalet, 3 Bedrooms (Phoenix)

A modern bathroom with a wooden floor, a glass-enclosed shower, and a view of a snowy landscape.

Luxury Chalet, 3 Bedrooms (Phoenix)

  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds
  • Free WiFi

View all photos for Luxury Room (Phoenix One)

A wooden cabin with a dining area, a fireplace, and large windows overlooking a forest.

Luxury Room (Phoenix One)

  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Twin Beds
  • Free WiFi

View all photos for Family Chalet

Family Chalet | Private kitchen | Espresso maker, coffee/tea maker, full-size fridge, microwave

Family Chalet

  • 3 bedrooms
  • Sleeps 8
  • 1 Large Twin Bed, 2 Twin Beds and 2 Twin Bunk Beds
  • Free WiFi

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About the neighborhood

Map
4690-2 Hokujo, Hakuba, Nagano, 399-9301

What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 km
  • Hakuba Mini Train Park - 6 min walk - 0.5 km
  • Hakuba Happo-One Ski Area - 7 min walk - 0.7 km
  • Happo-one Adam Gondola - 11 min walk - 0.9 km
  • Happo One Sakka Ski Lift - 16 min walk - 1.4 km

Getting around

  • Shinshu - Matsumoto Airport (MMJ) - 90 min drive
  • Hakuba Station - 6 min drive
  • Chikuni Station - 11 min drive
  • Nakatsuchi Station - 15 min drive
  • Free train station pick-up
  • Free ski shuttle

Restaurants

  • ‪レストラン沙羅 - ‬5 min walk
  • ‪RAMEN BAR Marutama 55 - ‬10 min walk
  • ‪らあめん寸八 - ‬13 min walk
  • ‪Cru Cafe - ‬9 min walk
  • ‪飛鳥 - ‬8 min walk

About this property

Phoenix Chalets

  • Phoenix Chalets features a free ski shuttle and puts you within a 10-minute walk of Hakuba Happo-One Ski Area. Guests who don't want to hit the slopes can relax with a drink at the bar/lounge, and the restaurant is a nice spot to grab a bite to eat. Homes feature bonuses like kitchens and washers/dryers, along with balconies and deep soaking tubs. Skiers will appreciate access to ski storage.

At a glance

DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7 AM - 10 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • Pets allowed (dogs only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Free train station pick-up from 7:00 AM to 10:00 PM*
DONE

Offsite

    • Free ski shuttle
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Ski

  • Close to a ski area, ski runs, and ski lifts
  • Skiing lessons, snowboarding, and ski equipment rental shops nearby
  • Free ski shuttle
  • Ski storage
  • Ski shuttle nearby

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free train station pick-up shuttle from 7:00 AM - 10:00 PM
  • Train station shuttle on request, at scheduled times
  • Free ski shuttle
  • Car not required

Family friendly

  • Cribs (infant beds): JPY 4500 per night
  • Children stay free (see details)

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Toaster oven
  • Rice cooker
  • Electric kettle

Dining

  • Full breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 3500 for adults and JPY 1750 for children
  • 1 restaurant
  • 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Deep soaking bathtub
  • Bidet
  • Hair dryer
  • Slippers
  • Free toiletries
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Smart TV with digital service
  • Netflix

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Washer/dryer
  • Laundry facilities
  • Laundry detergent

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • JPY 25000 per pet per stay
  • 1 total (up to 33 lbs per pet)
  • Pets allowed in specific rooms
  • Welcoming dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevators
  • Soundproofing
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk

Things to do

  • Fishing nearby
  • Snowshoeing nearby
  • Snowmobiling nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 10 rooms

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 3500 for adults and JPY 1750 for children

Children & extra beds

  • Cribs/infant beds are available for JPY 4500 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of JPY 25000 per pet, per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have elevators.
Long-term renters welcome.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property is professionally cleaned.

Also known as

Phoenix Chalets House Hakuba
Phoenix Chalets House
Phoenix Chalets Hakuba
Phoenix Chalets Hakuba
Phoenix Chalets Private vacation home
Phoenix Chalets Private vacation home Hakuba

Frequently asked questions

Are pets allowed at Phoenix Chalets?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of JPY 25000 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Phoenix Chalets?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Phoenix Chalets?

Check-in start time: 4 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.

What is there to do at Phoenix Chalets and nearby?

During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for fishing and hiking.

Are there restaurants at or near Phoenix Chalets?

Yes, there's an onsite restaurant.

Does Phoenix Chalets have private hot tubs?

Yes, this property has a deep soaking bathtub.

Does Phoenix Chalets have a kitchen or kitchenette?

Yes, there is a kitchen which also includes an espresso maker, a toaster oven, and a mixer.

Does Phoenix Chalets have any outdoor private spaces?

Yes, this property features a balcony.

What's the area around Phoenix Chalets like?

Phoenix Chalets is a short 10-minute walk from Hakuba Happo-One Ski Area and 10 minutes' walk from Happo-one Adam Gondola.

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