Livemax Resort Hakone Sengokuhara

Property class: 3
Mountain ryokan with spa, near Ōwakudani

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When you stay at Livemax Resort Hakone Sengokuhara, you'll be within a 10-minute drive of Lake Ashi and Ōwakudani. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Also, Hakone Gora Park and Hakone Kowakien Yunessun are within a short drive.

Reviews

6.8 out of 10
Good

Popular amenities

  • Onsen
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
$149
The current price is $182 total
Nov 5 - Nov 6

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Japanese style superior room with open-air bath, Smoking

A hotel room with a large bed, a desk, and a view of a mountain through a window.

Japanese style superior room with open-air bath, Smoking

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Modern western style superior room with open-air bath, Smoking

A hotel room with two beds, a mirror, a chair, and a small table.

Modern western style superior room with open-air bath, Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Japanese style junior suit room with open-air bath, Smoking

A modern hotel room with a large bed, a sofa, a dining table, and a wooden floor.

Japanese style junior suit room with open-air bath, Smoking

  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds OR 3 Large Twin Futons

View all photos for Premium suite japanese western room with open-air bath, Smoking

A hotel room with two beds, a sliding glass door leading to a balcony, and a large mirror on the wall.

Premium suite japanese western room with open-air bath, Smoking

  • Mountain view
  • 66 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds OR 3 Large Twin Futons

View all photos for Comfort Room

A modern hotel room with a large bed, a sofa, a dining table, and a wooden floor.

Comfort Room

  • 51 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Large Twin Beds OR 3 Large Twin Futons

View all photos for Modern western style room with open-air bath, Smoking

A modern hotel room with a large bed, a desk, and a glass door leading to a balcony.

Modern western style room with open-air bath, Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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About the neighborhood

Map
Sengokuhara 1283-87, Hakone, Kanagawa-ken, 250-0631

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Sengokuhara Susuki Prairie - 4 min walk - 0.4 km
  • Hakone Venetian Glass Museum - 3 min drive - 1.7 km
  • Daihakone Country Club - 4 min drive - 1.7 km

Getting around

  • Haneda Airport (HND) - 123 min drive
  • Hakone Miyanoshita Station - 10 min drive
  • Hakone Ohiradai Station - 13 min drive
  • Hakone Gora Station - 17 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬18 min walk
  • ‪CAFE TUNE - ‬2 min drive
  • ‪蔵一 - ‬3 min drive
  • ‪Cafe Dining LÜDERA - ‬2 min drive
  • ‪いろり茶屋 - ‬17 min walk

About this property

Livemax Resort Hakone Sengokuhara

  • When you stay at Livemax Resort Hakone Sengokuhara, you'll be within a 10-minute drive of Lake Ashi and Ōwakudani. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Also, Hakone Gora Park and Hakone Kowakien Yunessun are within a short drive.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 12 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 10 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 7 AM - 10 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only)
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Onsite parking limited

Other information

    • Designated smoking areas

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Reviews

Livemax Resort Hakone Sengokuhara Reviews

6.8

Good

6.6

Cleanliness

7.0

Amenities

7.4

Staff & service

6.2

Property conditions & facilities

Reviews

Verified review

6/10 Good

Staff were extremely cordial. Getting to the accommodation via public transport can be a bit of a penance as you can either take a bus or a taxi however i found taking the bus to be the only option as there were limited taxis in the area and waited roughly 10mins to find one. Upon leaving the bus stop you'll find yourself walking up multiple hills to finally reach your destination. I strongly recommend bringing a car. A decent stay overall.
Verified review

6/10 Good

I really liked the onsen and the in room onsen. The property area seems kind of dangerous if it snows but it’s in a nice somewhat secluded place. Wish it had mover of a view from my room when using the in room onsen.
Verified review

6/10 Good

The place could use a little update and cleaning but the food and services make up on what it’s lacking. The room we selected was large and it’s nice to have a large bathtub. The entrance is a little steep and if taking public transportation like us the walk into the property is uphill (dark at night with little lightning in the area)
Verified review

8/10 Very good

Need a car to hotel. Kind of far away from bus stop and is uphill. Very country feel. Good to stay without noisy. Chef is good and food is delicious. Room is not very clean. Need some hooks in toilet and bathing area.
Verified review

2/10 Poor

Unless you have a car this property is not ideal. As well staff were unwilling to let us into the restaurant and charged us extra after our stay to use the Onsen
Verified review

8/10 Very good

the traffic not good
Verified review

4/10 Fair

It started strangely as we arrived to the building and rang the doorbell and called out. Nobody answered, though we could hear voices. Then someone finally came we saw that they were sitting about 3 feet away as we knocked and rang the bell. We selected these accommodations because many others were booked, and this was one of the only listed with a restaurant. As we checked in we were informed you have
Verified review

8/10 Very good

入り口が狭いし高すぎるのと、駐車スペースが狭く停めにくい それ以外は値段の割にとてもよかった
Verified review

6/10 Good

まずは、想像した以上にすごいところにありました。 急な坂道を10分弱登り続け、狭めの石段を上りさらに螺旋階段を上がった先にフロントでした。 ほとんどのスタッフさんが海外の方でしたが、言葉遣いや所作も丁寧で迅速でした。食事中も常にスタッフさんがいるので空いたお皿をサッと下げてくれたり、ビールやご飯のおかわりもしやすかったですし、ご飯も夜も朝も本当に豪華だったので、高級レストランにいるような感覚でした。細かいところの清掃と他の口コミにありますが、私達的には許容範囲で強いて言えば芳香剤の香りがどの部屋も強く感じるかなくらいです。総合的には各地の日本人スタッフが多くいるホテルよりスタッフさんの対応もよく、部屋のアメニティもクレンジングと化粧水乳液の他にボディミルクやヘアミルクもあり豊富で満足でした。
Verified review

4/10 Fair

駐車場・歩道等が整備されていない
Verified review

8/10 Very good

外国のスタッフさんが対応して下さりましたが、非常に丁寧に接客してくださり、気持ちよく宿泊することが出来ました。 ただ泊まった部屋のお風呂を楽しみにしてたんですが、網戸の外に大きな蜂の巣が出来ていて怖かったです。 それ以外はベッドも広く寝る際も凄く心地よかったです。
Verified review

10/10 Exceptional

部屋付き露天風呂は快適で、お部屋も良かったです。 そして、ご飯はオプションで付けるべき！ 味もボリュームもコスパ最高です！！ また、来たいです。
Verified review

8/10 Very good

フロントへの電話がつながりにくいのが少し残念だったけど、他は問題なく静かにのんびりと過ごせた。部屋のお風呂も良かったです。
Verified review

10/10 Exceptional

手のひらくらいの蜘蛛が出ました。 クレームではないですが、周りが森なので仕方ないかなと思います。泊まる方は要注意かと。
Verified review

10/10 Exceptional

車1人旅ならおすすめです

駐車した途端にお迎えの方が登場。電気自動車で坂上の建物入り口まで乗せてもらいチェックイン。従業員の方はとても丁寧でした。外国生まれと聞きましたが、敬語丁寧かつ全て任せられる安心感ありました。食事は研修会の晩餐イメージの種類ですが、出来立てをタイミングを相談してくださって配膳され美味しくいただきました。値段以上と思いました。部屋は２人なら狭いですが1人旅なら部屋に温泉風呂あり、快適です。 難点は、ゆったり散歩には急すぎる斜面に位置する事、空調の音が大きすぎたこと。
Verified review

4/10 Fair

予約してから行ってみたら、まず駐車場からかなり急な坂道で荷物を持っては大変でした。そのあとチェックインになったらペット同伴で予約したにもかかわらず、予約した部屋はペット不可だった。泊まるなら追加1万円と言われて渋々承諾したが、あまりにも節度がないのでXperiaの相談窓口に連絡したら、素晴らしい対応で追加なしで泊まる事ができましたが、もう行かないと思います。
Verified review

6/10 Good

大浴場の男湯ロッカーの鍵が回らず開閉に苦労した
Verified review

6/10 Good

食事がもう少し豪華な方が良いと思います。
Verified review

6/10 Good

外人しかいない
Verified review

2/10 Poor

最悪！

高額なプランを予約したのに夜朝食事無しと言われ追加料金を払い散々な思いをした。Hotels.comの利用をやめる事を検討しております。
Verified review

2/10 Poor

もう2度と、行かないホテル

受付が、外国人で、予約確認に、時間が掛かり、予約無しとの事、ホテル・comに、電話して、やっと確認できた、又 山の中腹に、ホテルがあり、大変な所でした、再度行く気には、なれません。ペット歓迎とあり、前夜に。確認してましたが、当日は、不可でしたが、今回は、特別可能というでした、
Verified review

8/10 Very good

客室風呂が最高でした。 掃除がもうすこし細部に行き届いていれば 満点です。
Verified review

2/10 Poor

二度と利用しません。系列全て

フロントスタッフに日本人がいない為に、会話は成立しても細かい所の意味が通じない為に宿泊客の不満や希望に対して阿弓利等が出来ない。二度と利用しません。接待に!
Verified review

4/10 Fair

駐車場からホテル迄の坂が非常にきつく、年寄りには無理です
Verified review

2/10 Poor

とにかく汚い