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Refugia Chiloé

3.5 star property
Beachfront hotel in Castro with spa and outdoor pool

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Photo gallery for Refugia Chiloé

Interior
Pullao | 1 bedroom, premium bedding, down comforters, pillowtop beds
Fireplace
Bar (on property)
Indoor pool, outdoor pool, sun loungers
Escape to Tierra Chiloé, an all-inclusive haven by the sea. Treat yourself to a massage at Uma Spa or unwind in the outdoor pool with stunning views of the surrounding waters. Enjoy activities like horseback riding and boat tours while staying connected with free in-room WiFi.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Spa
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Free airport shuttle
  • Sauna
  • Steam room
  • Free use of bicycles
  • Hot tub
  • Room service
  • Terrace

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite

Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Suite

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Pillowtop bed
Down duvet
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Rilan

1 bedroom, premium bedding, down comforters, pillowtop beds

Rilan

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Pillowtop bed
Down duvet
  • 30 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Pullao

Pullao | 1 bedroom, premium bedding, down comforters, pillowtop beds

Pullao

Highlights

Heating
Connecting rooms available
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
Pillowtop bed
Down duvet
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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About the neighborhood

Map
Sector San Jose, Castro, 5700000

What's nearby

  • Tongoy Beach - 19 min drive - 10.7 km
  • Yutuy Beach - 24 min drive - 14.4 km
  • MAM Chiloé - 29 min drive - 22.3 km
  • Plaza de Armas - 30 min drive - 22.4 km
  • Lillo Handicraft and Market Fair - 31 min drive - 23.4 km

Getting around

  • Free airport shuttle

Restaurants

  • ‪Palafito Sabores de Mi Tierra - ‬27 min drive
  • ‪El Mercadito - ‬27 min drive
  • ‪Restaurant Travesía Chiloé - ‬28 min drive
  • ‪Rucalaf - ‬16 min drive
  • ‪Restaurant Palafito - ‬28 min drive

About this property

Refugia Chiloé

With access to onsite kayaking, Refugia Chiloé is a great choice for your beach stay in Castro. The outdoor pool and indoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body treatments, and aromatherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A free airport shuttle, a hot tub, and a sauna are other highlights.

All inclusive

All-inclusive room rates at Refugia Chiloé are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included

Water activities

Kayaking

Land activities

Bicycling
Spa facilities
Limited spa services
Offsite tours

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities

Other inclusions

Transportation to offsite activities

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 24 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free uncovered onsite self parking
    • Onsite parking includes off-street options

Transfers

    • Free airport shuttle from 9:00 AM to 6:00 PM*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Horse riding/rentals
  • Kayaking
  • Canoeing
  • Boat tours
  • Winery release events
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Fishing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free bicycle rentals
  • Bike storage
  • Pool loungers
  • Water sports equipment
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic water bottles
  • Water dispenser
  • Firepit
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Accessible airport shuttle
  • Hardwood flooring in room
ROOM

Room amenities

Home comfort

  • Heating
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Uma Spa. Services include massages and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Renovations and closures

This property is closed from May 29 2025 to October 2 2025 (dates subject to change).
The property is closed between May 3 and October 2.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Tierra Chiloe Hotel Castro
Tierra Chiloe Hotel
Tierra Chiloe Castro
Tierra Chiloe
Tierra Chiloé Hotel
Tierra Chiloé Castro
Hotel Tierra Chiloé Hotel & Spa Castro
Castro Tierra Chiloé Hotel & Spa Hotel
Hotel Tierra Chiloé Hotel & Spa
Tierra Chiloé Hotel Castro
Tierra Chiloé Hotel
Tierra Chiloé Castro
Tierra Chiloé
Tierra Chiloé Hotel & Spa Castro
Tierra Chiloe Hotel SPA
Tierra Chiloé Hotel Spa
Tierra Chiloe & Spa Castro
Tierra Chiloé
Refugia Chiloé Hotel
Refugia Chiloé Castro
Tierra Chiloé Hotel Spa
Refugia Chiloé Hotel Castro
HELP_OUTLINE

Frequently asked questions

Is Refugia Chiloé currently open?

This property is closed from May 29 2025 to October 2 2025 (dates subject to change).

Is there a pool at Refugia Chiloé?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Refugia Chiloé?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Refugia Chiloé?

Yes, there's free self parking.

Is airport shuttle service offered by Refugia Chiloé?

Yes, a free airport shuttle is available from 9:00 AM to 6:00 PM on request.

What are the check-in and check-out times at Refugia Chiloé?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Refugia Chiloé and nearby?

Have fun with onsite activities like horseback riding, kayaking, and rowing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Refugia Chiloé also has an outdoor pool, a sauna, and a steam room, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Refugia Chiloé?

Yes, there's an onsite restaurant.

Does Refugia Chiloé have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Refugia Chiloé like?

Refugia Chiloé is located on the waterfront. Popular attractions include Tongoy Beach, which is 17 minutes away by car.

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Refugia Chiloé Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Espectacular atencion, hotel con espacios muy comodos, ideal para descansar o salir de paseo si uno quiere. Habitacion con una vista muy linda y tamaño perfecto. Comida de muy buena calidad e intersante las propuestas de menus de experiencias que cambian cada comida.
Gianfranco, 2-night trip

10/10 Excellent

Incrível !!! Hotelaria impecável. Instalações, arquitetura, serviço, excursões, gastronomia, vinhos, etc ... são muito acima da média. A paisagem complementa uma das melhores experiências de viagem que já tive. Super recomendo
4-night trip

10/10 Excellent

J, 3-night trip

8/10 Good

Lejos del mundanal ruido

Es un hotel muy agradable pero lejos de todo.
SONIA LUCY, 2-night trip