In the heart of Monterrey, Krystal Monterrey offers a haven of modern comfort with international cuisine at Café Flores. Unwind with dry cleaning services and babysitting while you connect to in-room WiFi or work out at the gym.
VIP Access
Reviews
8.48.4 out of 10
Very good
Popular amenities
Bar
Parking available
Laundry facilities
Gym
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Fitness center
Valet parking
24-hour room service
Coffee shop/cafe
Babysitting
Business center
Meeting rooms
24-hour front desk
Air conditioning
Feel at home (6)
Babysitting (surcharge)
Private bathroom
Television
Daily housekeeping
Laundry facilities
Elevator
The current price is $68
$68
$81 total
includes taxes & fees
Jun 12 - Jun 13
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Deluxe Double Room, 2 Double Beds
Deluxe Double Room, 2 Double Beds
Highlights
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
In-room safe
40 sq m
Sleeps 4
2 Double Beds
View all photos for Superior Double Room, 2 Double Beds, Mountain View
Superior Double Room, 2 Double Beds, Mountain View
Highlights
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Free bottled water
Eco-friendly cleaning supplies
Coffee/tea maker
Mountain view
40 sq m
Sleeps 4
2 Double Beds
View all photos for Junior Suite
Junior Suite
Highlights
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
Free bottled water
Cable channels
In-room safe
60 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Double Room, 1 King Bed
General Mariano Escobedo Intl. Airport (MTY) - 28 min drive
General I. Zaragoza Station - 4 min walk
Padre Mier Station - 7 min walk
Fundadores Station - 16 min walk
Restaurants
Carl's Jr. - 2 min walk
Panem At Hotel Kavia - 2 min walk
Picas Buffet - 2 min walk
Barandales - 2 min walk
Las Alitas Centro - 3 min walk
About this property
Krystal Monterrey
When you stay at Krystal Monterrey, you'll be within a 10-minute drive of Fundidora Park and Macroplaza. Guests can visit the fitness center for a workout or grab a bite to eat at Café Flores, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, Monterrey Institute of Technology and Cintermex are within a short drive. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: General I. Zaragoza Station is 4 minutes and Padre Mier Station is 7 minutes.
Languages
English, Spanish
At a glance
DONE
Hotel size
207 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
Babysitting*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (MXN 80 per day)
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Babysitting (surcharge)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 175 for children
Children & extra beds
Babysitting is available for an extra charge
Parking
Valet parking costs MXN 80 per day
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey
Frequently asked questions
Does Krystal Monterrey offer free cancellation for a full refund?
Yes, Krystal Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Krystal Monterrey?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Krystal Monterrey?
Yes. Valet parking costs MXN 80 per day.
What are the check-in and check-out times at Krystal Monterrey?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Krystal Monterrey?
No, this hotel doesn't have a casino, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are both nearby.
What is there to do at Krystal Monterrey and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Krystal Monterrey?
Yes, Café Flores offers international cuisine.
What's the area around Krystal Monterrey like?
Krystal Monterrey is in Monterrey Centro, a short 4-minute walk from General I. Zaragoza Station and 5 minutes' walk from Macroplaza. The local area is considered walkable as well as being good for shopping.
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Krystal Monterrey Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Elevator
Restaurant
Water
Lobby
View
Shower
Store
What guests liked
The property offers great dining options with a nice lunch buffet and fair a la carte menu, and is located near many shops and restaurants. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Best hotel good price
pedro
1-night trip
8/10
The location is very convenient if you are going to move in downtown.
Raul
2-night trip
10/10
Excelente Hotel
Oscar Rene
1-night trip
10/10
Great location, amazing food and beautiful hotel
LINDA
2-night trip
10/10
Excellent place safe friendly nice place to go back
mike
3-night trip
10/10
Nice hotel. 👍
Travis
1-night trip
8/10
Everything was good would stay there again
Leticia
4-night trip
8/10
Great location to stay. It’s central to old town and downtown. Very convenient.
Kristofor
3-night trip
10/10
Great location.. excellent food. Walking distance to many shopping areas and food
Yessenia
2-night trip
10/10
We love the Spot lots of stores around
Rosa
7-night trip
10/10
Close to restaurants and easy logistics.
Elvia
1-night trip
10/10
Excelente
Miguel Angel
3-night trip
10/10
Excelente todo!
Angel
2-night trip
10/10
Location
Alma
3-night trip
2/10
Worst customer service ever. I have been traveling to Monterrey and staying at this same property for 6 yrs or over and these last 2 visits have been absolutely horrible.
Oralia
1-night trip
10/10
Very good
Enock
2-night trip
6/10
Needs more maintenance special the bathroom
Jose
3-night trip
10/10
Excellent
CLAUDIA
2-night trip
10/10
This property is really pretty and there is so much to do right as you walk outside. I feel like the cleanliness could have been better but we were always in and out and only back to sleep. The hotel restaurant had very good food options! Mini Starbucks on location and one Starbucks coffee shop right as you walk out and around the hotel.
Dulce Maria
3-night trip
10/10
Only bad thing is that you can't get your own beer inside hotel
juan
2-night trip
8/10
Yes last Sunday we got problems because they dont leave towels but the rest is perfect
Miguel
4-night trip
8/10
Room is nice and spacious but AC is old. While it was hot outside, room didnt cool off until 3-4am. That is annoying when other newer hotels do not have this problem. Gym equipment is also broken, old. Location is great
Verified traveler
4-night trip
2/10
Where to begin…. Let me count the ways!
1. Horrible bed
2. Hard AF pillow
3. Room was at 90+ degrees when we entered
4. No hair dryer
5. Phones didn’t work
6. Charge extra for 2nd guest
7. Front desk was useless
8. Bar tender
Rodolfo
2-night trip
6/10
Paea
lesdy arcelia
4-night trip
10/10
What a pleasant place to stay from the door men to the reception personnel checking us in to the hotel. I would like to thank the roving security at night who was able to get me towels, to the waitstaff to the lady making my eggs to order. 5 star's to the staff. Safe, and convenient place to shop, eat, and drink. No negative remarks walking distances to whatever you want to do. Hats off again keep up to what you are doing. I recommend this place and again thanks to the bartender for the botanitias. GRACIAS!! Cínico Estrellas!