At Grupotel Cinco Plazas, near Puerto del Carmen Beach and Pocillos Beach, enjoy a fun-filled getaway with 3 outdoor pools and a children's pool. Relax by the poolside bar or indulge in meals at the on-site restaurant, while staying connected with free in-room WiFi. Guests rave about the helpful staff.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Bar
24/7 front desk
Parking available
Kitchenette
Pool
Air conditioning
Main amenities (12)
230 smoke-free apartments
Housekeeping once per stay
Near the beach
Restaurant and 2 bars/lounges
3 outdoor pools
Children's pool
Pool bar
24-hour front desk
Air conditioning
Front-desk safe
Snack bar/deli
ATM/banking services
Feel at home (6)
Children's pool
Playground on site
Kitchenette
Private bathroom
Laundry facilities
Coffee/tea maker
Room options
Available filters for rooms
Showing 18 of 18 rooms
View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children), Balcony or Terrace
Grupotel Cinco Plazas puts you within a 10-minute drive of Pocillos Beach and Puerto del Carmen Beach. After taking a dip in one of the 3 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 2 bars/lounges. A poolside bar and a children's pool are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Property size
230 apartments
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
PETS
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Free offsite parking nearby
VPN_KEY
Other information
Smoke-free property
Property amenities
Beach
Near the beach
Pool/Spa
3 outdoor pools
Internet
Free WiFi
Parking and transportation
No onsite parking available
Free offsite parking
Family friendly
Children's pool
Playground
Kitchenette
Refrigerator
Stovetop
Microwave
Electric kettle
Cookware/dishes/utensils
Coffee/tea maker
Dining
1 restaurant
2 bars/lounges and 1 poolside bar
Snack bar/deli
Bedrooms
Bed sheets provided
Bathrooms
Bathtub or shower
Towels provided
Entertainment
Flat-screen TV with digital service
Laundry
Laundry facilities
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Low-height counter and sink
Wheelchair accessible (with limits)
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Phone
Safe at front desk
Safe (surcharge)
24-hour front desk
ATM/banking services
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
230 rooms
Special features
Dining
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Safes in guestrooms can be used for an extra charge
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property is professionally cleaned.
Also known as
Cinco Plazas Hotel PUERTO DEL CARMEN
Cinco Plazas Hotel
Cinco Plazas PUERTO DEL CARMEN
Apartamentos Cinco Plazas Apartment Tias
Cinco Plazas Apartment PUERTO DEL CARMEN
Cinco Plazas Apartment
Apartamentos Cinco Plazas Tias
Apartamentos Cinco Plazas Tia
Frequently asked questions
Does Grupotel Cinco Plazas offer free cancellation for a full refund?
Yes, Grupotel Cinco Plazas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grupotel Cinco Plazas?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Grupotel Cinco Plazas?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Cinco Plazas?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Grupotel Cinco Plazas?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
What is there to do at Grupotel Cinco Plazas and nearby?
Grupotel Cinco Plazas has 3 outdoor pools and 2 bars.
Are there restaurants at or near Grupotel Cinco Plazas?
Yes, there's an onsite restaurant.
Does Grupotel Cinco Plazas have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around Grupotel Cinco Plazas like?
Grupotel Cinco Plazas is a short 4-minute walk from Puerto del Carmen Beach and 17 minutes' walk from Pocillos Beach.
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Grupotel Cinco Plazas Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Location
Apartment
Service staff
Room
Bed
Pool
Walking
Supermarkets
Shower
Beach
What guests liked
The property is close to the beach and offers a convenient location for a beach getaway. (3 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Jun 16, 2025
All good value place
simon
simon, 7-night trip
10/10 Exceptional
Jun 8, 2025
Great room with a kitchen area. Bed comfortable. Everything you need and super clean!
Hannah
Hannah, 2-night trip
10/10 Exceptional
Jun 28, 2025
Excellent throughout
Beautiful complex with polite staff. Very clean and apartment's have everything you need, even down to washing up liquid and a bottle of water in the fridge
Kara
Kara, 2-night trip
8/10 Very good
Apr 1, 2025
Clean and spacious apartment. Close to beach and restaurants.
Paul
Paul, 6-night trip
10/10 Exceptional
Mar 13, 2025
Accommodation was better than one could have expected looking at rebooking
Kevin
Kevin, 4-night trip
8/10 Very good
Jun 3, 2025
Great location & well kept. Tiled in pool need to be fixed/replaced. Huge restaurant but don’t seem to want people to use it- no signs with opening times, menus etc- such a pity.
Catherine
Catherine, 9-night trip
8/10 Very good
Apr 15, 2025
Overall very good
Not a great location
Pool and appartments over due a refit
Anthony
Anthony, 3-night trip
10/10 Exceptional
Feb 13, 2025
Enjoyed our stay. The staff were exceptional. The big pool is in need of major repairs
Caroline
Caroline, 7-night trip
10/10 Exceptional
Dec 29, 2024
Lovely big apartment on a very well kept complex. Will definitely stay again. loved being so close to the hypersldino for fresh pastries for breakfast and a few minutes walk down to the strip. Very central location.
Darren
Darren, 6-night trip
10/10 Exceptional
Apr 24, 2024
Excellent place
Damian
Damian, 3-night trip
10/10 Exceptional
Feb 17, 2025
Great hotel
We had a fantastic stay staff couldn’t have been more friendly. Our apartment was cleaned every day. There was a washing machine that included washing powder in the charge. Reception was great on arrival so we will definitely be back. Thank you for a lovely stay
Kelly
Kelly, 14-night trip
8/10 Very good
Jul 18, 2023
Family holiday stay
Good hotel good location
David
David, 9-night trip
10/10 Exceptional
Feb 21, 2024
Very convenient and lovely staff
Nichola
Nichola, 4-night trip
6/10 Good
Feb 1, 2024
Nice hotel with nice staff
Paula
Paula, 7-night trip
8/10 Very good
Mar 19, 2025
Bit disappointed we could not have late check out. However they had shower room and luggage room. Overall was clean and staff friendly especially the cleaning staff .
Catherine
Catherine, 7-night trip
8/10 Very good
Jan 26, 2025
Was ok but food so so bad
Chris
Chris, 14-night trip
8/10 Very good
Jul 3, 2024
Great location
Amazing apartments, very spacious. The location is amazing, just around the corner from all the bars and restaurants. I would definitely book again.
catrina
catrina, 3-night trip
8/10 Very good
Nov 23, 2022
Great location
Clean rooms and helpful staff. Good place to stay for a cheap getaway. Great location near main strip and beach.
Katrina
Katrina, 7-night trip
6/10 Good
Feb 20, 2025
Cinco plazas was in a great location, friendly staff and average facilities.
Can see why won awards 10-20 years ago but tired now and in need of an upgrade.
Everywhere was very clean.
Parking nearby was not easy.
Fiona
Fiona, 7-night trip
6/10 Good
Jun 7, 2025
Single biggest negative about this hotel is the pool and sun loungers. People put towels out at night time for the next day to book sun loungers and the hotel don't enforce this. You can come to the pool at 10 am and every single sun loungers will have a towel on it yet there will only be about 15 people actually at the poolside. Everyone else has left their towel on and left. It's very annoying and the hotel or the life guards don't do anything about it.
Kevin
Kevin, 7-night trip
10/10 Exceptional
Jan 6, 2023
Great hotel
Simply couldn’t fault the hotel at all.
Great location , very clean, nice staff, no issues getting sun beds
Highly recommend
Paul
Paul, 6-night trip
8/10 Very good
Dec 16, 2024
Nice hotel close to the beach and restaurants, good grocery shop nearby. The room was quite big and had everything we needed. The only thing that was a bit weird was the phone ringing at different times during the day, only two or three signals but it was disturbing especially at night.
Ewelina
Ewelina, 4-night trip
8/10 Very good
Jan 23, 2023
Cinco plaza
Great apartments in a good location, comfortable and clean, would definitely use again.
Alan
Alan, 2-night trip
4/10 Fair
Apr 3, 2025
Third time here, won’t be back
Third time we’ve stayed here, won’t be back.
Check in time is not at 3 and rooms still being cleaned at 3.45. Not good enough. Had requested a specific block as stayed before. Eventually had to accept third room as receptionist was getting angry.
Location of room was awful, looking to public toilet.
Rooms are comfortable but won’t be back. Room location here is important as some are awful
Craig
Craig, 9-night trip
8/10 Very good
Apr 26, 2023
Spacious, basic, clean apts
Apts were basic but clean and spacious and very quiet at night. Beds were very comfy.. shower was great.