Hotel Musashiya

Property class: 3.5
Lakefront ryokan within easy reach of Lake Ashi

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Hotel Musashiya offers a great location, putting you within a 15-minute walk of Lake Ashi and Hakone Shrine. Other highlights include a terrace and a garden.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning
  • Child-friendly activities

Room options

Available filters for rooms
Showing 3 of 3 rooms

Japanese-Style Room with Lake View (20sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 20 sq m
  • Sleeps 4
  • 4 Twin Futons

Japanese-Style Room with Mountain View (20sqm)

  • Mountain view
  • 20 sq m
  • Sleeps 4
  • 4 Twin Futons

Basic Single Room, Mountain View

  • Mountain view
  • 19 sq m
  • Sleeps 1
  • 1 Twin Futon

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About the neighborhood

Map
Motohakone 20, Japan, Hakone, Kanagawa, 250-0522

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Lake Ashi - 1 min walk - 0.1 km
  • Narukawa Art Museum - 3 min walk - 0.3 km
  • Hakone Shrine - 10 min walk - 0.9 km
  • Hakone Ekiden Museum - 16 min walk - 2.1 km

Getting around

  • Haneda Airport (HND) - 116 min drive
  • Narita Intl. Airport (NRT) - 179 min drive
  • Hakone Miyanoshita Station - 10 min drive
  • Hakone Gora Station - 10 min drive
  • Hakone Ohiradai Station - 12 min drive

Restaurants

  • ‪箱根神社 お休処 (権現からめもち) - ‬11 min walk
  • ‪cafe KOMON 湖紋 - ‬3 min drive
  • ‪カフェ湖紋 - ‬3 min drive
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬2 min walk
  • ‪ヴェル・ボワ (Vert Bois) - ‬2 min drive

About this property

Hotel Musashiya

  • Hotel Musashiya offers a great location, putting you within a 15-minute walk of Lake Ashi and Hakone Shrine. Other highlights include a terrace and a garden.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
10:00am

Hotel size

    • 35 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 8 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • The front desk is open daily from 7 AM - 10:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking
    • Onsite parking limited

Other information

    • Designated smoking areas

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Reviews

Hotel Musashiya Reviews

8.0

Very Good

7.6

Cleanliness

8.6

Location

8.8

Staff & service

7.2

Property conditions & facilities

Popular mentions

Service staff
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Room

Reviews

Verified review

8/10 Very good

Very kind service, great lake view, fantastic dinner
Verified review

8/10 Very good

Great Staff, enjoyed breakfast
Verified review

10/10 Exceptional

best view of Hakone Shine
Verified review

6/10 Good

The reason I book this Hotel I want to see the lake and cruise around to see the beauty of the little town
Verified review

8/10 Very good

The view of Ashi Lake is beautiful. The hotel is walking distance to the Hakone Sight Seeing lake cruise. The hotel is a bit dated but other than that, the staffs are very friendly and helpful.
Verified review

8/10 Very good

Great traditional experience

We had a fantastic stay. It gave us a traditional Japanese experience in a ryokan with dinner in our room. We got some nice wine (would you believe from the seven eleven just down the road from the hotel), and had a lovely relaxing night watching the sunset and having dinner n chatting in our lake view room. The onsen was also lovely. The hotel is a little dated on first impression, but I soon forgot about that once we got to the room and started enjoying the whole experience.
Verified review

10/10 Exceptional

The staff are friendly and helpful. The building was old but it was nice coz i got to experience japanese style room but the toilet doesnt have a bidet.
Verified review

2/10 Poor

Hot and uncomfortable room. Hotel is old and in rundown condition.
Verified review

4/10 Fair

Icky! Glad we had only one night!
Verified review

8/10 Very good

Old style Japanese hotel, with futon bed and hot baths. Nearby the Hakone shrine and lake view, short walk to the left to see Mt. Fuji. Try and go there to view it around sunrise and/or sunset. Hakone shrine is lit up in the early evening and no one around! If you spend a few days in Hakone get the Hakone Free pass. If only taking the bus to and from the hotel just pay the bus fare which is cheaper. To get there take bes H from odawarra station, bus can get very crowded
Verified review

2/10 Poor

This was the most absolutely disgusting lodging experience I have ever had. One word sums up this hotel perfectly: DIRTY. The sink had old watermarks and toothpaste from the previous guest. There was dust, stains, dirt, and rust everywhere. The bathroom was exceptionally bad, worse than a public bathroom. It is clear that they have never once wiped or disinfected surfaces in the room. The futons were so thin that it felt like you were sleeping straight on the ground. The room also had a horrible public bathroom smell that didn’t go away. The staff was nice but I would not recommend this hotel to anyone, especially given the high price. We got out as soon as we possibly could.
Verified review

8/10 Very good

The hotel is definitely unique! i requested a non-smoking japanese style room which they did provided! i honestly loved the view of the Lask Ashi from my room! The staff was friendly and definitely helpful! I made a mistake of booking a smoking room, but i needed a non-smoking room, which they easily changed it to that when i emailed in regards of my booking mistakes. Their onsen are phenomenal! they had an indoor onsen and outdoor onsen, tried both and i think i love the outdoor onsen over the indoor ones(just a personal preference) I guess my only downside for this hotel is the housekeeping, i did stay for 4 days and 3 nights, it didnt seem that they do any housekeeping at all? luckily i had some plastic bags that i used as a garbage bags(there was also some garbage can in my room, but it didnt look like its enough, since there was no housekeeping during my stays. The room is a little outdated, could really use some renovations in my opinion. But other than those, i would definitely come back to this place and hopefully it gets some improvements in regards of housekeeping and renovations. Oh, they also have some sort of curfew before they locked their doors. If i remember correctly there are 2 doors that you can get in, the main big door which closes at 21:00 pm, and the small door besides it that closes at 23:00 pm, so if you are planning on staying to this place, those are the hours before they close the doors for the night(Ya, it kind of weirds me out regards of curfew)
Verified review

8/10 Very good

元箱根港のまわりを散策したくて、近くの宿を探してました。ロケーション抜群で、どこに行くにも便利でした。
Verified review

4/10 Fair

いまいちでした、、、

いろんなものが古い。清潔感が乏しい。 お風呂も汚い。 その割には宿泊費が高い。
Verified review

6/10 Good

A little run down. Didn’t use shower in their room too dirty. Used so showers. Good location nice view. Staff was nice. Lobby smells musty. Someone was smoking on our floor could smell it all over.
Verified review

8/10 Very good

従業員の対応は良かったです!
Verified review

6/10 Good

箱根湯本から旧箱根街道(旧東海道)をたどって元箱根までくると目の前にあるのがむさしやさん。箱根神社もすぐ近くで観光には便利。今回素泊まり予約したが近隣のレストラン、居酒屋大概17:00には閉店するのでここは素泊まりおすすめしない。 宿の設備は古さを感じるが箱根・芦ノ湖界隈でこの価格なら仕方ないか。
Verified review

10/10 Exceptional

歴史ある古い旅館のようですが、芦ノ湖に飛び込めるぐらい近くて、景色に癒されます♪ 食事は食べきれません。
Verified review

8/10 Very good

施設もスタッフも昔ながらの雰囲気ですが、私は嫌いじゃないです。
Verified review

8/10 Very good

スタッフの皆さんがとても親切で感じが良かったです。
Verified review

10/10 Exceptional

夕飯は成人男性には少し足りないかもしれないてますが、朝は充分に出てきます。
Verified review

10/10 Exceptional

古い設備は否めないが、大浴場から芦ノ湖の眺めが最高でした。
Verified review

8/10 Very good

昔ながらの旅館

ホテルというより旅館。おじいちゃん、おばあちゃんが親しみやすく、お料理も量が多く、歓待してくださる気持ちが伝わってきました。 コロナ禍で宿泊者が少なく、経営的に大変で、お年寄りが中心にはたらいていらっしゃったので、掃除など細かいところに手が廻らないのだろうと感じましたが、元箱根港に近く今回の旅程においてはロケーションが最高で、概ね満足しました。ありがとうございました。
芦ノ湖のスワンボート、愉しかった。
Verified review

6/10 Good

和室でした。二人で利用しましたが、十分な広さでした。 芦ノ湖遊覧船の元箱根港の目の前です。関所跡まで歩いても15分から20分程度なので、観光の拠点としては非常に便利だと思われます。
Verified review

6/10 Good

Location and their service was good, however facility was bit old and was not clean.