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Holiday Inn Express Springfield Downtown by IHG

2.5 star property
Baroque hotel with indoor pool, near MassMutual Center

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Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Exterior
Creator video
Egyptian cotton sheets, premium bedding, desk, blackout drapes
Lobby sitting area
Free daily on-the-go breakfast
Located in the heart of Springfield, Holiday Inn Express Springfield Downtown, an IHG Hotel offers a convenient stay with free to-go breakfast and dry cleaning/laundry services. With an indoor pool, 24-hour business center, snack bar/deli, gym and area shuttle at your disposal you'll feel right at home. Guests rave about the delicious breakfast and attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Non-smoking
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is $122
$138 total
includes taxes & fees
Sep 3 - Sep 4

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(100 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room

8.6 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(27 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 2 Queen Beds (Addl Living Area)

9.8 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Blackout drapes/curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout drapes

Suite, 1 King Bed (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hampton Inn & Suites Springfield/Downtown

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.6 out of 10, Excellent, 1,003 reviews
The price is $122
$139 total
includes taxes & fees
Sep 7 - Sep 8
Hampton Inn & Suites Springfield/Downtown
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About the neighborhood

Map
145 State Street, Springfield, MA, 01103

What's nearby

  • MassMutual Center - 3 min walk - 0.3 km
  • MGM Springfield - 5 min walk - 0.4 km
  • Naismith Memorial Basketball Hall of Fame - 11 min walk - 1.0 km
  • Springfield Armory - 13 min walk - 1.1 km
  • Titanic Museum - 2 min drive - 2.2 km

Getting around

  • Bradley Intl. Airport (BDL) - 26 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 27 min drive
  • Springfield Union Station - 10 min walk
  • Holyoke Station - 13 min drive
  • Windsor Locks Station - 16 min drive

Restaurants

  • ‪TAP Sports Bar - ‬4 min walk
  • ‪Wahlburgers - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪Commonwealth Bar - ‬6 min walk
  • ‪La Fiorentina Pastry Shop - ‬7 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

At Holiday Inn Express Springfield Downtown by IHG, you'll be just a 5-minute drive from MGM Springfield and Naismith Memorial Basketball Hall of Fame. You can go for a morning swim at the indoor pool and visit the fitness center for a workout. This Baroque hotel is also just a 5-minute drive from Eastern States Exposition and Big E. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 98 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Baroque architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
State tax ID - C0004282810

Also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Frequently asked questions

Does Holiday Inn Express Springfield Downtown by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express Springfield Downtown by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express Springfield Downtown by IHG?

Yes, there's an indoor pool. Guests have pool access from 8 AM to 10 PM.

Are pets allowed at Holiday Inn Express Springfield Downtown by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express Springfield Downtown by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express Springfield Downtown by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Holiday Inn Express Springfield Downtown by IHG?

No, this hotel doesn't have a casino, but MGM Springfield (5-min walk) is nearby.

What is there to do at Holiday Inn Express Springfield Downtown by IHG and nearby?

Holiday Inn Express Springfield Downtown by IHG has an indoor pool and a fitness center.

Does Holiday Inn Express Springfield Downtown by IHG have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Holiday Inn Express Springfield Downtown by IHG like?

Holiday Inn Express Springfield Downtown by IHG is in Metro Center, a short 5-minute walk from MGM Springfield and 15 minutes' walk from Naismith Memorial Basketball Hall of Fame. Travelers give top marks for the hotel's prime location.

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Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Parking
Casino
Restaurant
Family friendly
Cities

What guests liked

  • Breakfast was consistently described as good, excellent, and terrific by multiple guests. (82 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Wonderful service, spacious, clean and comfortable

We loved our stay. Helpful staff, huge room, very comfortable beds— everything our family needed including a solid hotel breakfast. Would stay again!
Elizabeth, 1-night trip

10/10 Exceptional

Staff were very friendly and helpful. Room was nice.
kelly, 1-night trip

10/10 Exceptional

Great Stay

Very clean and comfortable. Kind and courteous staff.
Roger, 3-night trip

10/10 Exceptional

Very friendly staff and hotel was clean and bed was very comfortable
Jennifer, 1-night trip

10/10 Exceptional

Very convenient for a meeting in the Springfield Downtown area. Booking was easy and stay was great!
Yamilca, 1-night trip

10/10 Exceptional

Great breakfast! Wonderful room, spacious corner (710). Only complaint was very low water pressure in shower and some kind of heavy utility machinery noise during the night. Pizzeria around the corner is fantastic .
Rachelle, 1-night trip

10/10 Exceptional

Excellent customer service

The breakfast was always well stocked, the pool was very comfortable and very clean, the room was clean and the temperature very easy to control, great blackout shades and not at all noisy despite being downtown. Jason at the front desk was incredibly helpful and accommodating. Would happily return!
Ashley, 2-night trip

10/10 Exceptional

Nice and friendly staff, great location.
Sorin, 1-night trip

6/10 Good

Great location, clean hotel, but very expensive for what it was and the area
1-night trip

8/10 Very good

4/5

Breakfast is basic, fills up quickly. Located right next to the casino. Bed was comfortable, nice sized fridge. Decent hotel for the price. Parking next to the hotel which is convenient.
1-night trip

10/10 Exceptional

Had a great stay. Good breakfast and 1 block from the casino. Huge room.
Craig, 1-night trip

10/10 Exceptional

The staff, the hotel itself, and the location! Fabulous!!!
Luis, 2-night trip

8/10 Very good

A Fine Stay

Good place with good breakfast in the morning. Parking was a chore but not terrible.
David, 1-night trip

10/10 Exceptional

Excellent stay!

Had a corner room. Big entrance, spacious and high-end finishes. Bed and pillows were comfortable. Shower warmed up quick, and had new shower head
1-night trip

10/10 Exceptional

Love this hotel nice people love they have a swimming pool for my kids love the breakfast and love it the real clean
rosa, 1-night trip

10/10 Exceptional

Will visit again
Vanessa, 2-night trip

10/10 Exceptional

Holiday Inn

Best stay I have ever had.
Robert, 2-night trip

10/10 Exceptional

The hotel was great. Parking was nearby and easy. The area seems rundown a bit, but the MGM was within an easy walk and had lots of things to do.
Michael, 1-night trip

10/10 Exceptional

Jess was simply amazing!! She helped us during the firework craziness in Springfield get back to the hotel safely
Kim, 3-night trip

10/10 Exceptional

I love this place service and lobby attendant are all great staff
Jose, 1-night trip

8/10 Very good

It accommodated us for what we needed. A quick overnight stay.
Cheryl, 1-night trip

10/10 Exceptional

This hotel has updated clean rooms. The included breakfast had a great selection of choices that were replenished continuously. This is our second stay at this location and we will return.
James, 1-night trip

10/10 Exceptional

Close to downtown
Kelly, 1-night trip

10/10 Exceptional

Book the stay!!

The room smelled amazing when we first arrived. The staff is very friendly and accommodating… even providing my wife with a razor and shaving cream because she forgot hers. This is our second stay here and we look forward to many more.
Shawn, 1-night trip

10/10 Exceptional

Great!!

Worked out perfect as we were seeing a concert at the mass mutual center just around the corner. Easy to get too. Easy to check in. Room was huge! Bed was comfortable. Pillows were the best. There was a stain on the sheet, but the sheet was clean. Extra comforter in the closet was perfect. Breakfast was great!!!
Isis, 1-night trip