Aura Tachibana

Property class: 4
Hotel with 2 restaurants, near Hakone Hot Springs

Choose dates to view prices

Aura Tachibana puts you within a 15-minute drive of Hakone Kowakien Yunessun and Hakone Hot Springs. The 2 restaurants are perfect spots to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other highlights include a terrace and a garden. Fellow travelers say great things about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Hot springs
  • Free train station pick-up
  • Free train station drop-off
  • Sauna
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Library
  • Front-desk safe

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator
  • Free self parking
The current price is $273
$332 total
Sep 30 - Oct 1

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Tower Japanese style room, Non-smoking

A traditional Japanese room with tatami flooring, a low table, two chairs, and a sliding door leading to a balcony with a view of greenery.

Standard Tower Japanese style room, Non-smoking

  • Mountain view
  • 40 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for [Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

A modern hotel room with a glass-enclosed shower, a sofa, a bed with white bedding, and a wooden floor.

[Adult Only] Luxury Tower Twin Room with Open-air Bath Non-smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

A hotel room with two beds, a sofa, a TV, and a desk.

[Adult Only] Luxury Tower Deluxe Twin Room with Open-air Bath Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 47 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

A modern interior with a wooden table and chairs, large sliding glass doors, and a view of greenery outside.

[Adult Only] Luxury Tower Japanese-Western style room with open-air bath, Non-smoking

10.0 out of 10
Exceptional
(12 reviews)
  • Mountain view
  • 58 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Jpn-western W/Open-air Onsen Kaze No Yakata

Living area | TV

Jpn-western W/Open-air Onsen Kaze No Yakata

  • Sleeps 4

View all photos for Deluxe Twin Room With Private Open-air Bath

In-room safe, soundproofing, WiFi (free), bed sheets

Deluxe Twin Room With Private Open-air Bath

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin W/Open-air Onsen Kaze No Yakata

Living area | TV

Twin W/Open-air Onsen Kaze No Yakata

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Tower Japanese Room Twin Bed, Non-smoking

A traditional Japanese room with tatami flooring, two beds, a wooden table, and a view of the outdoors.

Standard Tower Japanese Room Twin Bed, Non-smoking

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

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About the neighborhood

Map
Yumoto 574, Hakone, Kanagawa-ken, 250-0311

What's nearby

  • Hakone Hot Springs - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Sounji Temple - 4 min walk - 0.4 km
  • Hakone Toy Museum - 10 min walk - 0.9 km
  • Tamadare Falls - 10 min walk - 0.9 km

Getting around

  • Haneda Airport (HND) - 104 min drive
  • Narita Intl. Airport (NRT) - 169 min drive
  • Hakone Ohiradai Station - 7 min drive
  • Hakone-Itabashi Station - 8 min drive
  • Hakone Yumoto Station - 10 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪料理茶屋花さがみ - ‬8 min walk
  • ‪はつ花そば 本店 - ‬6 min walk
  • ‪ハイカラ中華 日清亭 - ‬7 min walk
  • ‪山そば - ‬8 min walk
  • ‪Timuny. - ‬9 min walk

About this property

Aura Tachibana

  • Aura Tachibana puts you within a 15-minute drive of Hakone Kowakien Yunessun and Hakone Hot Springs. The 2 restaurants are perfect spots to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Other highlights include a terrace and a garden. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 45 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booking half board rates and requiring dinner at the hotel must arrive prior to 6 PM.
    • This property does not provide vegetarian or halal meals, and most dietary restrictions cannot be accommodated. Guests with food allergies should contact this property in advance.
    • Guests are requested to contact the property in advance for Yukata and amenity selections.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited

Transfers

    • Free train station shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Water dispenser

What to do

  • Hot springs

Working away

  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Sauna
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Kaze no Yakata - Onsite restaurant.
Mori no Yakata - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Late check-in between 10:00 AM and 11:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Extra-person charges may apply and vary depending on property policy.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, JCB International

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Aura Tachibana Inn Hakone

Aura Tachibana Inn

Aura Tachibana Hakone

Aura Tachibana

Aura Tachibana Hotel Hakone-Machi

Aura Tachibana Hotel Hakone

Aura Tachibana Hotel

Aura Tachibana Hotel

Aura Tachibana Hakone

Aura Tachibana Hotel Hakone

Frequently asked questions

Are pets allowed at Aura Tachibana?

Sorry, pets aren't allowed.

Is parking offered on site at Aura Tachibana?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Aura Tachibana?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Aura Tachibana and nearby?

Onsite recreation at Aura Tachibana includes hot springs. Enjoy amenities like a sauna and a garden.

Are there restaurants at or near Aura Tachibana?

Yes, there are 2 onsite restaurants.

What's the area around Aura Tachibana like?

Aura Tachibana is a short 10-minute walk from Hakone Yumoto Station and 8 minutes' walk from Tamadare Falls.

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Reviews

Aura Tachibana Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.2

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious meals, with many guests praising the food quality, presentation, and variety, including accommodating special dietary needs. (30 reviews)
  • The onsen, hot tub, sauna, and massage chair provided a lovely and rejuvenating spa experience. (3 reviews)
  • The hotel shuttle service to and from the nearby train station was convenient and helpful. (6 reviews)
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Popular mentions

Service staff
Food
Room
Breakfast
Train station
Towns
View
Location
Onsen

Reviews

Verified review

10/10 Exceptional

Great staffs, great hot tub
Verified review

10/10 Exceptional

The staff were incredible, they made our stay incredibly comfortable
Verified review

10/10 Exceptional

We had a great stay at Aura Tachibana. The staff were exceptionally helpful and we really felt looked after.
Verified review

8/10 Very good

Good to stay for a traditional Japanese onsen and bedroom experience. Staff very friendly. If you prefer western style room amenities you may not enjoy. The property and rooms are dated and in need of some renovation even if keeping in traditional Japanese style.
Verified review

10/10 Exceptional

The staff was amazing. Helpful, welcoming and very attentive and professional. The chef accommodated food allergies and we enjoyed the meals. Ensen was relaxing and wonderful. Thank you for a memorable and enjoyable stay.
Verified review

10/10 Exceptional

staff is very courteous and attentive food is wonderful
Verified review

10/10 Exceptional

The onsen was lovely ! The private hot tub we booked on our first night was so hot we couldn’t get in. But we the view !!! All worth it. Our first ryokan and quite the experience.
Verified review

10/10 Exceptional

Excellent facility. Awesome Japanese food prepared. We do not eat pork and they catered for these needs. The Onsen experience was great.
Verified review

10/10 Exceptional

The hotel was really nice, the hot tub in the room was great, we did not use the public baths so I cannot comment on them. Food was great, good variety and exceptional service. The only negative thing was the towels in the room were very bad, thread bare and worn, totally different than everything else at the hotel.
Verified review

10/10 Exceptional

Staff was very friendly and kind. The breakfast was really a top notch. The onsen in the balcony was amazing. The hotel is huge. There was nothing to complain.
Verified review

10/10 Exceptional

Very professional staff and very knowledgeable
Private bath with a view
Dessert
Verified review

10/10 Exceptional

Best stay!

Amazing stay! Hotel room was wonderful with private onsen, great view, wonderful in-room amenities and meal service was one of the best in our lives
Verified review

8/10 Very good

The service is excellent. Thank you for your courtesy.
Verified review

10/10 Exceptional

We had an amazing stay at Aura Tachibana - super friendly and extremely helpful staff. The food at the hotel was amazing, and the Onsen experience along with some of the most amazing views of beautiful Hakone mountain line - this is a must experience if you are planning to visit Hakone area!
Verified review

10/10 Exceptional

Had a great stay. Was well kept and clean.
Verified review

10/10 Exceptional

Lovely relaxing stay

Slightly older rooms but great space, lovely views and benefit of private hot springs. Meals were incredible and service was great. Used hotel shuttle too and from train, which was very convenient.
Verified review

10/10 Exceptional

We loved our stay at this ryokan in Hakone - it was our favourite stay during a rent Japan trip. This was our first time staying at a ryokan in Japan. We walked from the train station to the ryokan but you must walk about a steep hill with luggage, so yiu need to be fit. I would suggesting calling and tsking advantage of the free shuttle offered by the property. We used the shuttle to go back to the train station. We stayed two nights which was great. The service was amazing - everyone was so kind and professional. We had our breakfaat and dinner included which was wonderful. The meals were amazing! They did a great job accommodating dietary allergies in our group. The meals were a highlight of our trip. We loved trying all the different Japanese foods. Even the picky eaters in our group found enough to fill them up. We wore the traditional Japanese clothing found in our room to dinner, as did most of the other hotel guestd. We had a choice of dinner times and then enjoyed the onsen after dinner. There were 3 times to chose from for breakfast 7:30 am, 8 am or 8:30 am. We loved the choice. The bathrooms in the rooms are dated but we never used the bathrooms because we always used the hotel onsens. We had a room without a private onsen and did not feel like we were missing out on anything. There is rooftop onsens that can be booked but we found the temperature of these too hot. Overall, an amazing stay. I would definitely return again!
Verified review

10/10 Exceptional

Excellent staff and service
Verified review

10/10 Exceptional

The service was truly exceptional and of the highest standard. Staff themselves bring the quality of service top-notch on your table, you can experience what is meant to be the Japanese service is. Highly recommended.
Verified review

10/10 Exceptional

This is gorgeous hotel. The staff are so kind, courteous and attentive. My room was spacious, with comfortable bed, stunning mountain views, and of course the Japanese heated toilet seat which is a luxury! The food was delicious. I ate both breakfast and dinner in the hotel restaurant and every little dish was so fresh, interesting and served like beautiful art. The onsen baths are wonderful and relaxing and I enjoyed the sauna as well. Short 10 min walk to the little town center and train station. I liked being away from the shopping street. I felt so taken care of and would definitely stay here again.
Verified review

10/10 Exceptional

We really enjoyed our stay here. The staff were amazing! My family and I felt like kings and queens. The property is charming, clean, private and well taken care of. We had two rooms one with the onsen and one traditional japanese room for our adult children. All four of us cant talk highly enough about our stay and experience here.
Verified review

10/10 Exceptional

This hotel booking included half board. We requested our special needs and we were extremely happy with the meal preparation and presentation. The public bath/onsen was good and so was the private onsen in the room. The transportation was timely and staff even helped us to load and unload our luggage. Overall very happy with stay and will recommend this hotel to the guests who want to experience upscale japanese hotel experience.
Verified review

10/10 Exceptional

We stayed for one night at Aura Tachibana, and our arrival from Osaka was unfortunately delayed by 3 hours due to a tsunami but we informed the hotel ahead of time and they were very accommodating. The kaiseki dinner was amazing, so much food and beautifully presented. It was served in the restaurant (not in the rooms) with a lovely view of the mountains. Our room had a private onsen which was great to have
Verified review

8/10 Very good

Has private bath . Good breakfast
Verified review

10/10 Exceptional

The Ryokan was beautiful and relaxing. The rooms were comfortable and staff was very helpful and accommodating. My most favorite memory of my trip. I hope to be back again one day.