Hotel Casa Santiago Tulum
Property class: 3
City-center Tulum hotel with outdoor pool
Choose dates to view prices
Photo gallery for Hotel Casa Santiago Tulum
At Hotel Casa Santiago Tulum, you'll be within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. Guests can take a dip in the outdoor pool and indulge in massages. A terrace and a garden are other highlights.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Pool
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Air conditioning
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- Outdoor pool
- Beach towels
- Spa services
- Airport shuttle
- Area shuttle
- Terrace
- Coffee/tea in a common area
- Air conditioning
- Garden
- Front-desk safe
- Water dispenser
Feel at home (6)
Feel at home (6)
- Refrigerator
- Private bathroom
- Television
- Garden
- Terrace
- Daily housekeeping
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Suite King with Balcony
Suite King with Balcony
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
- 38 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
- Free WiFi
View all photos for Family Double Room, 1 Bedroom, Non Smoking, Terrace
Family Double Room, 1 Bedroom, Non Smoking, Terrace
- 38 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Queen Bed
- Free WiFi
View all photos for Room, 1 Queen Bed, Terrace
Room, 1 Queen Bed, Terrace
- 38 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
- Free WiFi
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About the neighborhood
Calle 10 Sur entre 5 y 7 Sur, Col. La Veleta, Tulum, QROO, 77780
What's nearby
- Holistika Art Walk - 14 min walk - 1.2 km
- Hospital de Tulum - 18 min walk - 1.5 km
- Dos Aguas Park - 3 min drive - 1.5 km
- Tulum Beach - 11 min drive - 8.1 km
- Tulum Mayan Ruins - 13 min drive - 7.4 km
Getting around
- Tulum Intl. Airport (TQO) - 43 min drive
- Cancun Intl. Airport (CUN) - 101 min drive
- Airport shuttle (surcharge)
- Area shuttle (surcharge)
Restaurants
- Vaivén - 1 min walk
- Delicia - 6 min walk
- Pepe The Best Taco! - 3 min walk
- Italdo Pasteleria - 10 min walk
- El Aguajito Marisqueria - 2 min walk
About this property
Hotel Casa Santiago Tulum
- At Hotel Casa Santiago Tulum, you'll be within a 15-minute drive of Tulum Mayan Ruins and Tulum Beach. Guests can take a dip in the outdoor pool and indulge in massages. A terrace and a garden are other highlights.
At a glance
Hotel size
- 6 rooms
- Arranged over 3 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
- Express check-out available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11 AM
Special check-in instructions
- There is no front desk at this property
- Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you
- You will be asked to provide the property with a copy of your passport after booking
- If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
Transfers
- Airport shuttle on request (available 24 hours)*
Offsite
- Area shuttle*
Property amenities
Food and drink
- Coffee/tea in a common area
- Water dispenser
Traveling with children
- Children stay free (see details)
- Art supplies
What to do
- Ecotours nearby
- Hiking/biking trails nearby
Services
- Concierge services
- Tour/ticket assistance
- Laundry facilities
- Luggage storage
- Bicycle rentals
- Beach towels
- Pool loungers
Facilities
- 1 building/tower
- Built in 2015
- Safe-deposit box at front desk
- Garden
- Terrace
- An outdoor pool
- Spa services
Room amenities
Be entertained
- 32-inch flat-screen TV
- Cable TV channels
Home comfort
- Air conditioning
- Ceiling fan
Sleep well
- Blackout drapes/curtains
- Premium bedding
- Select Comfort mattress
What to enjoy
- Furnished patio
- Individually decorated
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Free WiFi
- Free local calls
Food and drink
- Refrigerator
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Refundable deposits
- Deposit is payable by wire transfer and is due within 48 hours of booking the reservation
Optional extras
- Airport shuttle service is offered for an extra charge of USD 106 per vehicle (one-way, maximum occupancy 3)
- Area shuttle service is offered for an extra charge
Renovations and closures
This property is closed from November 25 2023 to November 24 2025 (dates subject to change).
Children & extra beds
- Guests must contact this property in advance to reserve cribs/infant beds
Pool, spa, & gym (if applicable)
- Children under 18 years old are not allowed in the swimming pool without adult supervision
- Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard
Mobile payment options include: PayPal.
Also known as
Casa Santiago B&B Tulum
Casa Santiago Tulum
Casa Santiago Hotel Tulum
Hotel Casa Santiago
Casa Santiago Tulum Tulum
Hotel Casa Santiago Tulum Hotel
Hotel Casa Santiago Tulum Tulum
Hotel Casa Santiago Tulum Hotel Tulum
Frequently asked questions
Is Hotel Casa Santiago Tulum currently open?
This property is closed from November 25 2023 to November 24 2025 (dates subject to change).
Does Hotel Casa Santiago Tulum offer free cancellation for a full refund?
Yes, Hotel Casa Santiago Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Casa Santiago Tulum?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Casa Santiago Tulum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Casa Santiago Tulum?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel Casa Santiago Tulum?
Yes, an airport shuttle is available. The charge is USD 106 per vehicle one-way.
What are the check-in and check-out times at Hotel Casa Santiago Tulum?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Express check-out is available.
What is there to do at Hotel Casa Santiago Tulum and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.
Does Hotel Casa Santiago Tulum have any outdoor private spaces?
Yes, every room features a furnished patio.
What's the area around Hotel Casa Santiago Tulum like?
Hotel Casa Santiago Tulum is in La Veleta, a short 11-minute walk from Holistika Art Walk.
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