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Hotel Las Gardenias

2.5 star property
Hotel in the heart of Cuenca

Choose dates to view prices

In the heart of Downtown Cuenca, Hotel Las Gardenias invites you to unwind in its serene garden or enjoy a coffee at the cafe. Dry cleaning and laundry services are available for your convenience, while a gym helps keep you active. With high-speed WiFi and helpful concierge services, this hotel is perfect for those looking to explore.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services

For families (6)

  • Children stay free
  • 10 bedrooms
  • Microwave
  • Separate dining area
  • Living room
  • Television

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

10 bedrooms, down comforters, individually decorated

Comfort Double Room

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | View from room

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Room, 1 Large Twin Bed

10 bedrooms, down comforters, individually decorated

Executive Room, 1 Large Twin Bed

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Family Room, 1 Bedroom

Reception

Family Room, 1 Bedroom

  • City view
  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Map
Juan Montalvo 10-44, Cuenca, Azuay, 010150

What's nearby

  • San Sebastian Plaza - 3 min walk - 0.3 km
  • Calderon Park - 7 min walk - 0.6 km
  • New Cathedral of Cuenca - 7 min walk - 0.6 km
  • Convent of the Assumption - 7 min walk - 0.6 km
  • Río Tomebamba & Calle Larga - 15 min walk - 1.3 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 6 min drive
  • 14n - Antonio Borrero Station - 8 min walk
  • Luis Cordero (Hermano Miguel) Station - 9 min walk
  • Gaspar Sangurima Tram Station - 13 min walk
  • Unidad Nacional Tram Station - 16 min walk
  • Parque del Molinero Tram Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Framalu - ‬3 min walk
  • ‪Café San Sebas - ‬6 min walk
  • ‪Chocolateria Dos Chorreras - ‬6 min walk
  • ‪Hot Dog del Tropical - ‬4 min walk
  • ‪Jodoco Belgian Brew - ‬6 min walk

About this property

Hotel Las Gardenias

  • Located just 1.9 mi (3.1 km) from the airport, Hotel Las Gardenias offers a shuttle (available on request). Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness center for a workout. Other features include a terrace and a garden. The property is just a short walk to public transportation: Gaspar Sangurima Tram Station is 13 minutes away.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • The property charges 10 percent for credit card payments
    • The front desk is open daily from 8:00 AM - 9:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite garage
DONE

Transfers

    • Airport shuttle from 7:00 AM to 6:30 PM*
DONE

Other information

    • Designated smoking areas
    • No alcohol allowed onsite

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Toys
  • Children's books

What to do

  • Free use of nearby fitness center
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Traditional architecture

Accessibility

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Tile flooring in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • 10 bedrooms
  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Yard
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room
  • Heated floors

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Microwave
  • Free bottled water
  • Highchair

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 5 for adults and USD 3 for children
  • Airport shuttle service is offered for an extra charge of USD 25.00 per vehicle (roundtrip)
  • Late check-out can be arranged for an extra charge
  • Credit card charges are subject to an extra charge of 10 percent
  • Heating is available for an extra charge of USD 5 per night
  • Kitchen/kitchenette use is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 5 per night
  • Pets are allowed for an extra charge of USD 5 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 6 years old are not allowed in the fitness facility without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Cashless transactions are available.

Also known as

Hotel Las Gardenias Cuenca

Las Gardenias Cuenca

Hotel Las Gardenias Hotel

Hotel Las Gardenias Cuenca

Hotel Las Gardenias Hotel Cuenca

Frequently asked questions

Does Hotel Las Gardenias offer free cancellation for a full refund?

Yes, Hotel Las Gardenias does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Las Gardenias?

Yes, pets are welcome. There's a charge of USD 5 per pet, per day, and there's also a deposit of USD 5 per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Las Gardenias?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Las Gardenias?

Yes, an airport shuttle is available from 7:00 AM to 6:30 PM on request. The charge is USD 25.00 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Las Gardenias?

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is noon. Late check-out is available for a charge. Express check-out is available.

What is there to do at Hotel Las Gardenias and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a fitness center and a garden.

Does Hotel Las Gardenias have any outdoor private spaces?

Yes, every room features a balcony or patio and a yard.

What's the area around Hotel Las Gardenias like?

Hotel Las Gardenias is in Downtown Cuenca, a short 6-minute drive from Cuenca (CUE-Mariscal Lamar) and 6 minutes' walk from San Sebastian Plaza.

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Reviews

Reviews

8.4

Very Good

9.4

Cleanliness

8.8

Location

8.8

Staff & service

8.8

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Very clean, friendly staff and convenient to shopping and restaurants.
William, 8-night trip
Verified

10/10 Exceptional

The rooms were clean and the staff was extremely helpful.
William, 1-night trip
Verified

8/10 Very good

The property was great due to how close it was to the central part of the city. The staff were very helpful and polite. The hotel was clean and very well maintained. The only thing was you needed to be buzzed into the hotel after past 10pm. You would need for someone to let you in from the street after 10pm.
Fausto, 6-night trip
Verified

6/10 Good

The hotel was ok, good location in a lovely city, but not worth the money.
Mark, 4-night trip
Verified

10/10 Exceptional

Hotel Las Gardenias in Cuenca Ecudar

The staff were friendly and very helpful. The breakfast is very good. The room we had was small but clean and had a small balcony that was a bonus. We enjoyed our stay and if we ever make it back we would stay there again.
Bonnie, 7-night trip
Verified

10/10 Exceptional

Right in Centro
William, 5-night trip
Verified

6/10 Good

War ok
3-night trip
Verified

2/10 Poor

When i got there they had given away all their rooms, and had no rooms available, even though i had confirmed my reservation online less tha one hour before getting there. If it appears available and you confirm a room through expedia, it should be guaranteed.
Maria, 1-night trip
Verified

10/10 Exceptional

Bien
Maria Del Carmen, 1-night trip
Verified

2/10 Poor

Nos dijeron que no hay ninguna reserva y que no hay disponibilidad. Aún cuando tenemos la reserva de Expedia confirmada
Deyton, 1-night trip
Verified

10/10 Exceptional

Debo decir que hubo un inconveniente, por desconocer el uso de un lavatorio, pero fue bien resuelto y no tengo quejas. Gente agradable, educada y buena. Muy buena atención
ARISTOTELES, 3-night trip
Verified

10/10 Exceptional

Es un hotel muy comodo y familiar
Katy, 1-night trip
Verified

8/10 Very good

Bien. Sobre explotación del personal parabla afluencia de personas
Ranier, 2-night trip
Verified

10/10 Exceptional

Excelente lugar, habitación muy limpia y completa, ubicación perfecta para salir a conocer el centro histórico.
Miguel, 1-night trip
Verified

10/10 Exceptional

Wheelchair user is satisfied

I am a wheelchair user and these folks took excellent care of me at very economical prices. I am happy I stayed here for two weeks. 10/10 satisfied.
Jeffrey, 11-night trip
Verified

8/10 Very good

Excellent

Great hotel and staff. Location is great and the rooms are comfy. Only issue is coming in and out of the building. The gate is locked a lot of the times and you have to ring the bell every time to get in/out. They are also very strict on the maximum guest per room policy. Overall very happy with my stay as the price to value Is unbeatable.
Jason, 3-night trip
Verified

10/10 Exceptional

Propre et personnels serviables et professionnels.
4-night trip
Verified

10/10 Exceptional

muy comodo, atencion de primera y muy buena ubicacion
MARJORIE, 2-night trip
Verified

8/10 Very good

Art museum and gringo cafe close by

Excellent staff and location although the WiFi could use some improvement but that’s so typical around here.
Michael, 4-night trip
Verified

10/10 Exceptional

buen hotel

Me parecio muy buena la ubicacion se encuentra en el centro de la ciudadel desayuno es tambien muy bueno la atencion es esmerada y obre todo es un hotel economico, recomiendo este hotel
italo, 2-night trip
Verified

10/10 Exceptional

Staff is very friendly and helpful. Much appreciated in a new place! Made me feel welcomed.
1-night trip
Verified

10/10 Exceptional

MUY COMODO, ELEGANTE, Y BUEN SERVICIO PERO EL INTERNET DEL WIFI ES INTERMITENTE
ANDRES JURADO OROZCO, 3-night trip
Verified

8/10 Very good

Bueno y económico

Estuvo bien, la atención muy cordial, lo malo es que se escucha un poco los ruidos de afuera
Hugo, 2-night trip
Verified

8/10 Very good

Muy bueno

el hotel es muy lindo y limpio. La atención en la recepción es excelente y muy amable. Sugiero renovar los baños para hacerlos mas bonitos y comodos
EDUARDO JOSE, 4-night trip
Verified

8/10 Very good

Nice clean room with balcony, well located, and consistently warm shower! Only issue was poor wifi, the connection drops all the time.
Sal, 4-night trip