4/10
I emailed the hotel in advance of our visit requesting an early check in and the response was that they would do their best but couldn’t guarantee it and if I wanted to be guaranteed I should book the previous night stay, I chose not to do this. On arrival at the hotel they had no record of my request and said check in was in the afternoon but I could pay $100 for early check in, which I reluctantly did. I think it’s disgraceful that the room is ready and vacant and I was charged $100 for early access. This charge was not made clear in my communications with the hotel in advance of our stay.
Noel
Viaje de 3 noches
