Krystal Urban Guadalajara

Property class: 3.5
Hotel with restaurant, near Minerva Roundabout

Choose dates to view prices

Krystal Urban Guadalajara puts you just a 5-minute drive from Expo Guadalajara and Minerva Roundabout. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, US Consulate General Guadalajara and Avienda Chapultepec are just a 5-minute drive away. The helpful staff and location get good marks from fellow travelers.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $91
$110 total
includes taxes & fees
Oct 3 - Oct 4

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

A modern hotel room with a large bed, wooden headboard, and a dark wall with bokeh lights.

Standard Room

9.0 out of 10
Wonderful
(58 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with two beds, a nightstand with a phone and a lamp, and a cityscape view through sheer curtains.

Standard Double Room

9.2 out of 10
Wonderful
(101 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

A modern hotel room with a large bed, wooden headboard, and a dark wall with bokeh lights.

Junior Suite, 2 Double Beds

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Av. Lopez Cotilla 2077, Arcos Vallarta, Guadalajara, JAL, 44130

What's nearby

  • Los Arcos de Guadalajara - 7 min walk - 0.6 km
  • Minerva Roundabout - 10 min walk - 0.9 km
  • Applicant Service Center - 14 min walk - 1.2 km
  • Avienda Chapultepec - 19 min walk - 1.6 km
  • Midtown Jalisco - 6 min drive - 2.7 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 46 min drive

Restaurants

  • ‪Café P’al Real - ‬1 min walk
  • ‪Royal Yak - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬3 min walk
  • ‪Super Salads - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Krystal Urban Guadalajara

  • Krystal Urban Guadalajara puts you just a 5-minute drive from Expo Guadalajara and Minerva Roundabout. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, US Consulate General Guadalajara and Avienda Chapultepec are just a 5-minute drive away. The helpful staff and location get good marks from fellow travelers.

At a glance

Hotel size

    • 140 rooms
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 305 for adults and MXN 218 for children
  • Early check-in can be arranged for an extra charge of MXN 400 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 500 (subject to availability)

Policies

Extra-person charges may apply and vary depending on property policy.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Krystal Urban Guadalajara Hotel

Krystal Urban Guadalajara

Krystal Urban Hotel

Krystal Urban

Krystal Urban Guadalajara Hotel

Krystal Urban Guadalajara Guadalajara

Krystal Urban Guadalajara Hotel Guadalajara

Frequently asked questions

Does Krystal Urban Guadalajara offer free cancellation for a full refund?

Yes, Krystal Urban Guadalajara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Krystal Urban Guadalajara?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Urban Guadalajara?

Yes, there's free self parking.

What are the check-in and check-out times at Krystal Urban Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. There's a charge of MXN 400 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 500 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Krystal Urban Guadalajara?

No, this hotel doesn't have a casino, but Majestic Casino (6-min drive) is nearby.

What is there to do at Krystal Urban Guadalajara and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Krystal Urban Guadalajara?

Yes, there's an onsite restaurant.

What's the area around Krystal Urban Guadalajara like?

Krystal Urban Guadalajara is in Zona Minerva, a short 9-minute walk from Minerva Roundabout and 15 minutes' walk from Avienda Chapultepec. Travelers say this hotel is in a good location.

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Reviews

Krystal Urban Guadalajara Reviews

9.2

Wonderful

9.0

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurant served delicious food with good prices and attentive staff. (54 reviews)
  • Parking was convenient and easily accessible with available spaces. (19 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Location
Restaurant
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Lobby
Bathroom
View
Bar
Shopping malls

Reviews

Verified review

10/10 Exceptional

Clean rooms, friendly staff and good location.
Verified review

10/10 Exceptional

Clean rooms, Friendly staff and good location
Verified review

10/10 Exceptional

Clean rooms, great location
Verified review

10/10 Exceptional

Great location and friendly staff!
Verified review

10/10 Exceptional

Excellent service, location and amenities. Thank you for a very pleasant stay.
Verified review

10/10 Exceptional

Excellent service the personnel and the cleaning room were unique
Verified review

10/10 Exceptional

Quite and safe location .
Verified review

10/10 Exceptional

It was clean and in a perfect spot to go everywhere. The service was awesome.
Verified review

8/10 Very good

staff was very courteous. Especially the concierge who was very helpful and super friendly
Verified review

8/10 Very good

Comfortable bed and pillow and a nice-sized room with balcony
Verified review

8/10 Very good

I liked the location of the hotel, there were a lot of places to go out and eat and even order online, the room was nice however the WiFi signal was not working properly in our room and it seemed like it hasn’t been swept and there was a cleaning towel rolled with the bed sheets so that was not a nice thing to find.
Verified review

10/10 Exceptional

Clean room
Verified review

10/10 Exceptional

Clean room and good treatment
Verified review

10/10 Exceptional

Clean room
Verified review

10/10 Exceptional

Clean room
Verified review

8/10 Very good

Room was very clean, the staff did great work at helping my cousin get to the room in a wheelchair. However, I was a little bit disappointed at not having a refrigerator in the room. Other than that my stay was pretty much perfect.
Verified review

10/10 Exceptional

Yes. Very courteous, clean and professional.
Verified review

10/10 Exceptional

Didnt had a chance to enjoy the amenities due my itinerary. However the staff and restaurant attention was great! Specially the waiter captian in the mornings was always pending my baby had her fruits ready!
Verified review

10/10 Exceptional

I have to say Isaiah may a great impression remembering me and my wife from out past visits . He greeted us with a warm welcome to the hotel while helping immediately to unload our luggage and bags for us to check in . I have to say regardless of us being long long time clients with Krystal . This hotel overall is great from start to finish . I have to say room was very clean like always . Alondra was very helpful too my helping book my ride to the airport. Thanks for the awesome stay and hospitality.
Verified review

8/10 Very good

The staff were friendly, and the room was clean. The only thing I was a little scared of was the shaking when using the elevator. I hope they fix it soon. Also, there was a slight smell of cigarette smoke throughout the building. It probably came from outside.
Verified review

4/10 Fair

Room was ok, spacious. It was a bit dirty when we received it. we found some hair sittinf in the shower also the sink appeared to be clogged. The nd the carpet on the hallways are very dirty. I used to stay here before but unfortunately not recommended anymore.
Verified review

10/10 Exceptional

Excelente hotel
Verified review

10/10 Exceptional

Convenient stay, kept our luggage after checkout to make the time before going to the airport more convenient
Verified review

10/10 Exceptional

All was fine with my room 809
Verified review

10/10 Exceptional

The staff was really great. They offered the VIP benefits without having to ask. They also read the special request I wrote prior to arriving, so everything was super smooth when checking in! The hotel itself is located at our favorite area in Guadalajara. The room was spacious and comfortable.