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Hotel Elegant Lux

4.0 star property
Ski hotel with free ski shuttle, near Bansko Ski Resort

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Nestled in the mountains, Hotel Elegant Lux offers a family-friendly retreat. Enjoy continental breakfast and international cuisine at one of two on-site restaurants or relax with a drink from the poolside bar. Treat yourself to reflexology, Ayurvedic treatments, or a sports massage at the spa while kids play in the garden playground.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free ski shuttle
  • Free casino shuttle
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Pool bar

For families (6)

  • Babysitting (surcharge)
  • Playground on site
  • Kitchen
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
The current price is $80
$90 total
includes taxes & fees
Jul 17 - Jul 18

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Studio

A hotel room with a large bed, a television, a wooden wardrobe, and a window with sheer curtains.

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | Desk, iron/ironing board (on request), WiFi (free)

Deluxe Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

Deluxe Apartment, 2 Bedrooms, Balcony | Desk, iron/ironing board (on request), WiFi (free)

Deluxe Apartment, 2 Bedrooms, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 120 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds, 1 Large Twin Bed and 1 Large Twin Sofa Bed
  • Free WiFi

Similar properties

Indoor pool
Wellness Hotel Bulgaria
Bansko
  • Pool
  • Free breakfast
  • Spa
  • Pet friendly
8.8 out of 10, Excellent, 3 reviews
The price is $80
$89 total
includes taxes & fees
Jul 21 - Jul 22
Wellness Hotel Bulgaria
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About the neighborhood

Map
3, Polezhan St, Bansko, 2770

What's nearby

  • Bansko Ski Resort - 3 min walk - 0.3 km
  • SkiBansko by Traventuria - 7 min walk - 0.6 km
  • Bansko Gondola Lift - 8 min walk - 0.7 km
  • Vihren - 10 min walk - 0.9 km
  • Paisii Hilendarski Historical Center - 15 min walk - 1.3 km

Getting around

  • Sofia Airport (SOF) - 140 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free casino shuttle
  • Free ski shuttle

Restaurants

  • ‪Ginger - ‬4 min walk
  • ‪The House - ‬3 min walk
  • ‪Chateau Antique - ‬4 min walk
  • ‪Victoria - ‬5 min walk
  • ‪Весело село - ‬4 min walk

About this property

Hotel Elegant Lux

  • Hotel Elegant Lux features a free ski shuttle and puts you within a 10-minute walk of Bansko Ski Resort. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. An indoor pool, a poolside bar, and a health club are other features. Skiers will appreciate access to ski passes and storage.

At a glance

DONE

Hotel size

    • 47 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 18 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Free ski shuttle
    • Free casino shuttle

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Free ski shuttle
  • Ski passes
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Horse riding nearby
  • Rafting nearby
  • Hot springs nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Grab bar near toilet
  • Bathroom emergency pull cord

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowmobiling nearby

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels

Home comfort

  • Heating
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

What to enjoy

  • In-room massage
  • Individually furnished
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Onsite venue - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Onsite venue #2 - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.02 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 100.00 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 9 PM
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hotel Elegant Lux Bansko
Hotel Elegant Lux
Elegant Lux Bansko
Elegant Lux
Hotel Elegant Lux Hotel
Hotel Elegant Lux Bansko
Hotel Elegant Lux Hotel Bansko

Frequently asked questions

Does Hotel Elegant Lux offer free cancellation for a full refund?

Yes, Hotel Elegant Lux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Elegant Lux?

Yes, there's an indoor pool. Guests have pool access from 9 AM to 9 PM.

Are pets allowed at Hotel Elegant Lux?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 lbs per pet. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Elegant Lux?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Elegant Lux?

Yes, an airport shuttle is available. The charge is EUR 100.00 per vehicle one-way.

What are the check-in and check-out times at Hotel Elegant Lux?

You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Express check-in and check-out are available.

What is there to do at Hotel Elegant Lux and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking and horseback riding. Additional recreation nearby includes hot springs, ecotours, and segway rentals. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Elegant Lux also has a sauna and a steam room, as well as a picnic area and a garden.

Are there restaurants at or near Hotel Elegant Lux?

Yes, there are 2 onsite restaurants, featuring international cuisine and garden views.

Does Hotel Elegant Lux have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.

What's the area around Hotel Elegant Lux like?

Hotel Elegant Lux is a short 6-minute walk from Bansko Ski Resort and 7 minutes' walk from Vihren.

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Reviews

Hotel Elegant Lux Reviews

8.4

Very Good

8.0

Cleanliness

8.8

Location

8.8

Staff & service

7.4

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast at Hotel Elegant Lux offers a good variety and is a great way to start the day. (4 reviews)
  • The spa at this property offers a serene atmosphere, a few saunas, and a small swimming pool, providing a relaxing experience after a day of activities. (4 reviews)
  • The hot tub at the property is a serene and rejuvenating experience after a day of skiing. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Spa
Breakfast
Public sauna
Gondolas
Children

Reviews

Verified

10/10 Exceptional

friendly and helpful staff, good location
Anna, 2-night trip
Verified

10/10 Exceptional

Lovely place and such friendly staff highly recommended.
Regan, 1-night trip
Verified

8/10 Very good

I loved the easy access to the jacuzzi and steam rooms and had a wonderful massage.
Desrae, 6-night trip
Verified

10/10 Exceptional

Well worth the money. Nice with a spa after a long day on the slopes. Very friendly and service-minded staff and a good breakfast-buffé to start the day.
Hjalmar, 7-night trip
Verified

10/10 Exceptional

Its a nice place to stay. The rooms can be weird divided. The staff is very helpfull and service where they can. Breakfast is good but a weird setup, so when larger groups, more then 5 are at the buffet, its to crowded to take things
Abraham, 2-night trip
Verified

10/10 Exceptional

The Hotel Elegant Lux is in a great location just a few minutes from the ski gondola and the many bars and restaurants around town. It has a shuttle bus to and from the gondola. We stayed for five nights. The staff are friendly and helpful. We had half board and the breakfasts and dinners were good with a buffet for both. For dinners where there are fewer diners they do table service. There is a spa with pool, sauna and jacuzzi which was good. We went in the morning and were the only people in there. The hotel also had a dry room for ski and snowboard equipment. The rooms are clean and spacious with all the facilities you need. While some people may find some of the furniture a little tired and old fashioned I thought it had a nice look and feel. I’d recommend this hotel for those hitting the pistes and hope to return myself next year.
Paul Martin, 5-night trip
Verified

8/10 Very good

Good, Comfortable, would consider a return visit

Breakfast was fantastic, great variety. Rooms were good size. Walking distance to Gondola, but shuttle available if you want to be driven (15lev I think). Service was good, but english wasn't always good enough to communicate well - but still fine for being in another country. Spa was nice but this is the only area I would mark down, maybe just bad timing for the visit. Kids were going wild in the pool the first couple of days which I didn't enjoy. They can play without constant splashing everyone and hitting the inflatable ball as hard as they could. More the parents /other guests fault than Elegant Lux - just a note that its not adult only so this is always a possibility. Also the steam room switches off too quickly and they have to turn it on in the basement so I didn't want to go ask them this every 5 minutes once the room eventually got to a good temperature. The salt room needs better insulation, too many gaps prevented the temperature for getting above 70. The best was the sauna, which worked very well - great after a hard day on the slopes. My rob was also damaged but relatively minor problem with that. Overall quite happy with price and service. Again the staff always happy and always someone available when needed. Would stay here again if I return to Bansko. Additional plus was a beautiful cat that came to visit every day lol
Delicious breakfast, wide verity
Ricardo, 7-night trip
Verified

4/10 Fair

From the moment we arrived, our experience was highly disappointing. The hotel is situated in an unpaved area with rough gravel roads, surrounded by an overgrown vacant lot. Upon arrival, there were no English-speaking staff members available at the front desk. Instead, we were greeted by a maintenance worker who appeared to handle multiple roles. While he was exceptionally polite, helpful, and welcoming, he spoke only Bulgarian, which made communication difficult.When we were escorted to our suite, we found that it did not match our reservation. The accommodation was in poor condition, outdated, and dusty. We requested a room change and spoke over the phone with an English-speaking manager. I explained that the room provided did not reflect our booking or the online gallery. Although she initially claimed we had reserved a standard suite rather than a deluxe, our booking confirmation clearly proved otherwise.We were eventually upgraded to a 'deluxe' suite that resembled the website photos. However, the cleanliness was unacceptable. The linens were significantly worn out, the towels did not meet proper hygiene standards, the room was only partially renovated, and the walls were stained.Given the poor location, lack of cleanliness, and management discrepancies, I cannot recommend this hotel.
Constanta, 2-night trip
Verified

10/10 Exceptional

Great staff

Amazing staff but shower cubicle let the place down by not draining properly and some sort of leak.
Lucy, 7-night trip
Verified

10/10 Exceptional

Very friendly staff which will help with everything. 10 minutes walk to the Gondola. Plenty of parking. The spa is nice with a few Saunas and a small swimming pool. Breakfast was good as well. we had a room with a living room and an additional sleeping room and a small kitchen for 4 people. מומלץ מאוד. צוות חביב שעוזר בכל מה שצריך.
ziv, 5-night trip
Verified

8/10 Very good

It was quite nice

We are very happy with our stay, but somewhere in our bathroom was leaking.Our kids went to the game room but there was only a ping-pong table,But on the pictures there were loads of games .The price was good value for money.I went to the spa it was amazing, so was the hot tub.It felt nice after a day of skiing!Overall the service was really good, we might stay next year again!
Boyan, 4-night trip
Verified

2/10 Poor

Agron

The Hotel was not comfort at all was very cold the food also was cold in the self service wasn’t enough options and a sleeping beds was very old and not comfort at all so this hotel is not even 1 star rating hotel
Agron, 3-night trip
Verified

6/10 Good

It could have been better

The rooms were not heated and there was no hot water, we had to complain a few times to get them fixed. Sauna and hammam were off and we had to wait to get them on. The staff was helpful though and its location is good.
Georgios, 4-night trip
Verified

8/10 Very good

Nice and cheap

The hotel is ok, the rooms are nice and big The spa is cold, the pool, the jacuzzi, and the also the sauna 😩 The breakfast is ok and the staff are kind
david, 4-night trip
Verified

10/10 Exceptional

Warm and frindely people, structure near the gondola and the main street
Gianni, 5-night trip
Verified

2/10 Poor

Cheap not cheerful

I was downgraded to another hotel with no explanation. The room was old, worn out. Some sockets blow the fuses when used, bathroom door didn’t shut, shower leaked, no kettle and breakfast was terrible.
3-night trip
Verified

10/10 Exceptional

Everything was fine. friendly hotel. Close to the ski slopes and near the town.
4-night trip
Verified

10/10 Exceptional

Bansko at its best!

We had an amazing stay at Elegant Lux and in Bansko! We celebrated New Year in the restaurant and really enjoyed the evening, the food, the music and the New Year’s program. We love Bansko and have been already a couple of times in this hotel and will definitely Come back again as we like it a lot here. The food at breakfast and dinner is very delicious and tasty, the spa has everything that you need to relax after a day of skiing, the massages are a must try, the apartment is massive and very warm and the staff are welcoming and making you feel as you are at home. The location is 5 minutes walk to the ski lift with ski and boots, but they also have a free bus ride to the gondola station. The hotel is very central but yet quiet so that you can enjoy your holiday to the fullest.
Viktor, 2-night trip
Verified

6/10 Good

Nice, but no more!

Very kind staff. Very cleen place. We booked H. B. The food was cold most of the time because there are not have any keepink warm appliace, but teasty. The maintanance of the room was not good. Light bulbs was not replaced and soap dispensers in bath rooms dosen't works. There is no vitrualy spa on the place.
Andrei, 7-night trip
Verified

2/10 Poor

The hotel was closed and tried to kick us out telling us that we need to cancel our family holidays via hotels.com It was rude and unpleasant!
5-night trip
Verified

4/10 Fair

Sehr nettes Personal. Abgenutzte, altmodische Einrichtung. Restaurant im Keller, ohne Tageslicht, das Essen schlecht. Kleiner, netter Spabereich.
7-night trip
Verified

8/10 Very good

Staff friendly. Room was in practice a suite. The greatest and pleasurable surprise was the spa with pool, 2 sauna rooms, steam room and jacuzzi, all at no extra charge for use by hotel guests. A very pleasant amenity to use at the end of a day's skiing. We also appreciated that the kitchen could still provide supper when we arrived just after 11 pm
5-night trip
Verified

10/10 Exceptional

Amazing..very good service. מדהים עבור שומרי שבתות ומסורת
Tom Yaakov, 8-night trip
Verified

8/10 Very good

Great value for the money.

Nice hotel with friendly and helpful staff but breakfast and room cleaning needs improvement.
Per, 6-night trip
Verified

8/10 Very good

Fun vacation

We were few friends that came for a ski vacation. The hotel was perfect for us, the location, the room, it was comfort and clean and we had a great time
iris, 6-night trip