Crystal Hill R

Property class: 3
Ranau lodge with restaurant

Choose dates to view prices

Crystal Hill R is a great choice for a stay in Ranau. Guests can enjoy Malaysian cuisine at Crystal Cafe, which serves breakfast, lunch, and dinner, and the sauna makes for a relaxing end to the day.

Reviews

5.8 out of 10

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Laundry facilities
  • 24/7 front desk
The current price is $17
$22 total
includes taxes & fees
Oct 28 - Oct 29

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

A mountain landscape with a valley and a small settlement.

Standard Room

  • Mountain view
  • 24 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Superior Room

Two single beds with beige bedding, a nightstand with a lamp, and blue towels on the beds.

Superior Room

  • Mountain view
  • 24 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room

A hotel room with two beds, a nightstand with a lamp, and a wooden floor.

Deluxe Room

  • Mountain view
  • 24 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Panoramic Room (Honeymoon)

A hotel room with a bed, a sofa, two chairs, a small table with toiletries, a green curtain, and a door.

Panoramic Room (Honeymoon)

  • Mountain view
  • 24 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

A table with a variety of desserts and a sign that reads "I love Sabahtea" in the background.
Sabah Tea Resort
Ranau
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
7.4 out of 10, Good, 26 reviews
The price is $26
$33 total
includes taxes & fees
Oct 27 - Oct 28
Sabah Tea Resort
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Kg. Kundasang, Ranau, Sabah, 89308

What's nearby

  • Kundasang War Memorial - 3 min drive - 2.5 km
  • Mount Kinabalu National Park - 8 min drive - 9.0 km
  • Mount Kinabalu Park Entrance - 8 min drive - 9.0 km
  • Sosodikon Hill Kundasang - 9 min drive - 7.3 km
  • Desa Cattle Dairy Farm - 11 min drive - 8.4 km

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 133 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Puncak Restaurant - ‬4 min drive
  • ‪Selera Kebun - ‬6 min drive
  • ‪Anooh Coffee - ‬5 min drive
  • ‪SS Chinese Restaurant 神山中餐厅 - ‬4 min drive
  • ‪Intan's Restaurant & Cafe Kundasang - ‬4 min drive

About this property

Crystal Hill R

  • Crystal Hill R is a great choice for a stay in Ranau. Guests can enjoy Malaysian cuisine at Crystal Cafe, which serves breakfast, lunch, and dinner, and the sauna makes for a relaxing end to the day.

At a glance

Hotel size

    • 32 rooms

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)
    • Babysitting*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle*

Other information

    • Designated smoking areas

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Crystal Hill R Reviews

5.8

5.2

Cleanliness

6.6

Location

6.2

Staff & service

5.2

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Beautiful hotel and view
Verified review

6/10 Good

The view of Mt kundasang is good as expected from the homestay just kinda sad on my 3d2n trip is raining all the way and limited activity.
Verified review

8/10 Very good

The view was superd! Rooms need to be improve. Require cafeteria will be a best solution, because its not near town to buy own food or anything.
Verified review

4/10 Fair

Bilik mandi tak ada air panas
Verified review

6/10 Good

Positive and negative about crystal hill hotel

I've booked 2 days in crystal hill hotel. The first day the TV is not working the hotel towel is not clean as well. There were bugs and some insects in our room and the glasses they provide also not clean. The good point about this hotel is they provide water heater and a wonderful view from our balcony and the heater from our bathroom worked well for the first day.........The second day we actually frustrated and decided to move other place Caz in the morning 6am heater doesn't working and we forced to bath in cold water in the early morning. But we can stay there for the nature and the view. Overall the hotel gave a great experience.
Verified review

10/10 Exceptional

Good
Verified review

4/10 Fair

Review overall Hotel and Bilik 104

Terdapat kesan kotor dekat selimut bekas darah period rasanya. Tv tidak berfungsi. Tuala hanya 2 disediakan walaupun dah tulis ada 6 tetamu. Tidak menyediakan packet kopi atau teh dalam bilik hotel. Terdapat laci susah nak buka kerana pemegang hilang. Tidak mempunyai tempat penyangkut dalam tandas. Pintu tandas susah nak kunci. Kesemuanya, hotel tak berapa seronok view pun agak terganggu kerana ada construction di hadapan verenda. Kurang bersih. Disappointed juga lah sebab dalam review hotel tu nampak lawa and kemas but bila datang banyak pula keburukan. Hopefully dapat memperbaiki lagi lah
Verified review

6/10 Good

5 Stars View with rundown facilities

On 1st night, the first room was rundown. The bed was very bad condition like sleeping on the wire frame, toilet was not clean and without any toilet paper. 3 person checked in a 2xdouble bedroom, but only 2 towels and 2 soap provided. Dirty stain were everywhere on the curtain, bed sheets and wall. Bugs and big fat mosquito is full and biting my kids (at 4am, I had kills more than 15 of them). On 2nd day, asking for change room however was rejected at once due to we already checked in on the room, cannot be changed. After much discussion, finally they changed us to next room which is much better in condition. Self prepared mosquito repellence and expected same soap quantity. Can sleep better. Despite of the room condition, the view is outstanding 5 stars. You have180 degree view of Mount Kinabalu and Kundasang town.
Verified review

2/10 Poor

View is perfect. but i will not recommend this place if it is for comfort. The house keeping didnt change the bed sheet. They use back the ones customer use before. Room is not like in the picture i saw. Shower also broken. condition 5/10. if u stay for the view definitely recommended
Verified review

2/10 Poor

THE ROOM IS a) FILTHY, DIRTY & SMELLY. b) ALL BATHROOMS MOULDY, DAMAGED & FAULTY SHOWER, CRACKED TILES MAY CUT & INJURE PEOPLE c) CROCKROACHES IN ROOMS d) SPIDERS & COBWEBS IN ALL OF THE BOTTOM OF DRESSIMG TABLES, WALLS, EVEN ON FRONT DOOR e) DIRTY, MOULDY & STAINED LINEN, BEDSHEETS, BEDSHEET COVER & PILLOW CASES f) BADLY MAINTAINED WITH DETACHED SKIN OF DRESSING TABLES & WARDROPE WITH SHARP EDGES WHICH MAY INJURE PEOPLE. g) PICTURES OF MISSING SOFA, POTS, TABKE LAMPS AS SHOWN IN BOOKING WEBSITE. h) WE WERE VERY BADLY SHAKEN, SHOCKES & DID NOT SLEPT WELL WITH THESE TERRIBLE CONDITIONS.
Verified review

8/10 Very good

The morning view was fantastic. I really like the location of Crystal Hill.
Verified review

2/10 Poor

Most horrible stay

This is the most horrible stay so far in my life. the washroom was dirty, moldy; the curtain and the sofa cushion were also moldy. The room was stuffy, no fan was provided, with the windows open, it would be too cold. No slippers were provided in the wet toilet, shower head was not functioning well. We ordered breakfast to be available at 7a.m. as we need to rush for the hike, it didn't arrive till 7:15a.m.
Verified review

8/10 Very good

Menarik

Tempat yang menarik untuk melihat Gunung Kinabalu.
Cantik bukan?
Verified review

2/10 Poor

Location is good. But lack facilities and amenities.
Verified review

8/10 Very good

Beautiful view but too many mosquito in the room
Verified review

4/10 Fair

Bilik yg kami dapat ok. Cuma kebersihan bilik x ok. Tambahan nak buat air panas pun x dpt. Apabila ptg ada panas sedikit. Kipas mmg x ada. Malam mmg sejuk giler. Selimut n cadar x bersih. Staff ok. Pemandangan mmg cantik.. Cuma kena hati2.terutama faktor keselamatan keluarga Dan juga barang-barangan yg dibawa. X tahu nak taip apa lagi. Sesiapa yg nak menginap d sini blh tgk review org lain jugak ya. Tq. 🙃
Verified review

6/10 Good

need to upgrade...
Verified review

2/10 Poor

dirty ,dirty and dirty
Verified review

6/10 Good

Muslim friendly
Verified review

2/10 Poor

super lousy hotel ever！！！cleanliness fail.service fail.everything sucks.i check out after 10 mins n go stay at other hotel
Verified review

4/10 Fair

Too Far Away from the Main Road

The hotel located quite a distant away from the main road. We have to drive 1km plus on dirt road. The condition of the hotel is poor and have poor sound proof system. No restaurant,..and it require us to travel to get our meals.
Verified review

4/10 Fair

Worst this time
Verified review

2/10 Poor

Nothing. Their staff was totally rude.
Verified review

2/10 Poor

No unique at all. Room cleanliness worse (pillow, bedsheet, etc). There is no safety lock at the door.
Verified review

2/10 Poor

Bilik behabuk.. Tandas kotor.. Air panas utk mndi tiada... TV tiada siaran....