Does Patong Bay Hill Resort offer free cancellation for a full refund?

Yes, Patong Bay Hill Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Patong Bay Hill Resort?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Patong Bay Hill Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Patong Bay Hill Resort?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Patong Bay Hill Resort?

Yes, an airport shuttle is available. The charge is THB 1250 per vehicle one-way.

What are the check-in and check-out times at Patong Bay Hill Resort?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge of THB 1000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of THB 2000 (subject to availability).

What is there to do at Patong Bay Hill Resort and nearby?

Patong Bay Hill Resort has an outdoor pool and spa services, as well as a garden.

Are there restaurants at or near Patong Bay Hill Resort?

Yes, there's an onsite restaurant.

Does Patong Bay Hill Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Patong Bay Hill Resort like?

Patong Bay Hill Resort is in the heart of Patong, a short 18-minute walk from Patong Beach and 20 minutes' walk from Jungceylon Shopping Center.

Patong Bay Hill Resort, Patong: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jun 30, 2025

Convenient and good views.

The resort offers a free shuttle bus to Patong Beach, which is a great convenience. There's also a shuttle car that picks you up from your room to the lobby — very helpful and efficient. The balcony view was excellent, and the bed was comfortable with a spacious room layout. The only downside was that the main road (high street) is quite a long walk away, which at times made us feel a bit isolated. It would be fantastic if the shuttle car could also provide access to the main road.

Jakirul, 4-night trip

10/10 Exceptional

Feb 7, 2025

Would love to visit again!

Ishmeet, 4-night trip

10/10 Exceptional

May 8, 2024

Perfect place to travel as a group or a couple….the place is just amazing!!!

Clayton, 6-night trip

8/10 Very good

Feb 5, 2025

It's a really nice property on the outskirts of Patong. I will be back again. I stayed in the cottage suite and everything was great except for the private pool. The water is always freezing, especially at night, and I'm sure there is something that can be done to warm up the pool.

Daryl, 4-night trip

2/10 Poor

Mar 30, 2025

It better if i dont write anything!

Antoine, 4-night trip

10/10 Exceptional

Nov 16, 2024

Staff was very friendly and helpful. Nice property. Pools in the pool access suites are a little outdated. Tiles are falling off and ended up scratching my foot on one. Still would not hesitate staying here again.

Lorraine, 6-night trip

10/10 Exceptional

Nov 19, 2023

The facility feels aged but is very clean and the staff is friendly.

Uno, 5-night trip

2/10 Poor

Oct 22, 2024

Roaches Bad treatment Waited half hour for shuttles Rude staff Unprofessional staff

Tonya, 7-night trip

10/10 Exceptional

Oct 22, 2023

Transportation not convenient. All else great.

Neil, 8-night trip

6/10 Good

Jul 10, 2023

Hotel’s breakfast buffet was extremely limited and had very few options. The pool’s tiles also kept coming off so it was very easy to get scratched and injured while swimming.

KA WAI, 7-night trip

4/10 Fair

Jun 30, 2023

Pool access room don’t have umbrella !!!!

4/10 Fair

Aug 23, 2023

Even thou I have requested non-smoking room, they gave me the smoking room initially and later non-smoking room much less desiable and smaller room.

don, 3-night trip

10/10 Exceptional

Jul 4, 2024

Fantastic Experience and Highly Recommended

This hotel was wonderful. We stayed in a hillside cottage with jucuzzi which had beautiful views and honestly looked brand new. Decor was stunning. Check in was great, staff helpful and we were helped with our bags via shuttle to the cottage. Whenever we needed a shuttle down the hill to the main lobby for breakfast or the pool it came within 5 minutes of us calling to ask. One night we ordered room service as well and it was good. We went for burgers and the meat was good quality and it arrived very quickly! Breakfast had a good selection too. It’s an indoor/outdoor set up but all the food was covered but there were some flies which is to be expected. We used the hotel shuttle several times into Patong Beach and it was seamless- so much so that for one of our evening shuttles the reception team phoned us in the room to confirm a shuttle to bring us to reception for the main shuttle into town without us asking. The walk into town is about 25 minutes but honestly it was such a great way to see Patong and there were loads of shops, restaurants etc along the walk that it really felt very close to everything. I was honestly very very happy with our stay here!

K, 4-night trip

4/10 Fair

Jun 30, 2023

The room was never 60sqm Nice view from balcony with nice jacuzzi but can’t use at day time because NO umbrella!!! Terrible!!!!! Food from roomservice was at plastic plate with plastic cutlery to a regulare price!!! Terrible again!!!! Reception forgot 3 times to send pickup shuttle for go to the main building They don’t clean the room everyday (2 days not at my 8 day standing)

Dominik, 8-night trip

10/10 Exceptional

Jun 26, 2024

Fantastic Experience and Highly Recommended

This hotel was wonderful. We stayed in a hillside cottage with jucuzzi which had beautiful views and honestly looked brand new. Decor was stunning. Check in was great, staff helpful and we were helped with our bags via shuttle to the cottage. Whenever we needed a shuttle down the hill to the main lobby for breakfast or the pool it came within 5 minutes of us calling to ask. One night we ordered room service as well and it was good. We went for burgers and the meat was good quality and it arrived very quickly! Breakfast had a good selection too. It’s an indoor/outdoor set up but all the food was covered. Some guests didn’t make an effort to replace the covers which was frustrating but staff kept going around to do it which was good and prevented flies touching anything. We had an external company collect our laundry one day and the reception staff were very happy to help us with the pick up and drop off which was much appreciated. We used the hotel shuttle several times into Patong Beach and it was seamless- so much so that for one of our evening shuttles the reception team phoned us in the room to confirm a shuttle to bring us to reception for the main shuttle into town without us asking. The walk into town is about 25 minutes but honestly it was such a great way to see Patong and there were loads of shops, restaurants etc along the walk that it really felt very close to everything. I was honestly very very happy with our stay here!

K, 4-night trip

4/10 Fair

Feb 13, 2025

Avoid! Avoid! Do not stay at this hotel!!!!

From the moment i checked in..it was bad! The service at reception is shocking, very slow. The hotel is on a hill and you have to wait for a shuttle to your room, which you have to wait anywhere between 10 to 25 minutes. The shuttle drivers dont listen and i was told by the driver he makes the decisions on when he goes! I booked a studio, it had a stove top, microwave and fridge. No crockery or cutlery provided. What is the point?The swimming pool is in need of repair, many missing tiles that you can cut your feet on. There was building works going on, a crane was parked and i was told i cant go to to my room on 1 of the days. They moved my bike, tipping it over, leaving scratches and smashing the bottle i had in the seat. Housekeeping were really loud, always waking me up. The worst part thou is i had my JBL blue tooth headphones go missing. I advised reception and were told they know nothing. The 2 other groups of friends in my group also had personal items and cash go missing. There was issues with my key card, and it took me to demand to speak to the manager to get it fixed. I had to walk to reception on 2 occasions because it did not work. (Its a massive hill) The hotel is a little out of the way, thank goodness i had a bike. Ive stayed at better hotels for alot cheaper and better service!!!

claudia, 8-night trip

6/10 Good

Aug 5, 2025

The pool rooms where nice but ive never seen a buffet without bacon, so that was very poor also the access to the rooms is difficult

Anthony, 7-night trip

10/10 Exceptional

Aug 3, 2025

Beds are amazing, always have the best sleep here. And it’s far enough out of the way of the chaos of Patong to not experience the 24/7 noise. We stayed in the cabins again, and again loved our stay. Absolutely nothing to complain about. My partner loves the massages/spa treatments they have on offer there. She would have gone everyday if I let her. House keeping is amazing too, they are so fast and do such an amazing job. I left tips for them but they didn’t touch them once, which i felt bad about but made me trust this place and its work force even more. You really can trust them, unlike many other places in Patong. I’ve had multiple items and money stolen from my rooms in other resorts and hotels in Patong, but never at Patong bay hill. Thank you for having us again. Hope to be visiting you again soon.

Mathew, 11-night trip

10/10 Exceptional

May 27, 2025

Amazing time and amazing staff, Very unlucky for the weather but enjoyed every single bit! Had a lot of fun with AMO amazing and very funny guy! Already been there twice and will be there soon again!

Alessio, 6-night trip

8/10 Very good

May 17, 2025

Mareike, 4-night trip

10/10 Exceptional

Apr 24, 2025

The property was nice, staff was good and friendly. The waitress in the restaurant‘Tana was very good , polite and do her job very well.

Tinh, 5-night trip

8/10 Very good

Apr 21, 2025

Booked the jacuzzi cottage and unfortunately there’s no hot water for the jacuzzi and we were not informed prior to booking. I probably would not have booked if I knew. The cottages are also perched up very steep hills! And many of the cottages surrounding are still under construction

Jessica, 3-night trip

10/10 Exceptional

Apr 17, 2025

Parfait

Sandrine, 1-night trip

10/10 Exceptional

Apr 6, 2025

Great resort. Staff are very friendly and always happy to accomodate any request. Will definetly be back

Josh, 10-night trip

8/10 Very good

Mar 29, 2025

nice pool

PETER, 27-night trip

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