M Hotel offers a fantastic location, putting you just a 5-minute walk from Niseko Tokyu Grand HIRAFU. Free WiFi is an added perk, and guests looking to stay active can check out the nearby downhill skiing and snowboarding.
Niseko-Shakotan-Otarukaigan Quasi-National Park - 6 min walk - 0.6 km
Kutchancho Asahigaoka Ski Area - 18 min drive - 9.9 km
Niseko Hanazono Resort - 24 min drive - 11.1 km
Niseko Annupuri International Ski Area - 25 min drive - 13.2 km
Getting around
New Chitose Intl. Airport (CTS) - 117 min drive
Kutchan Station - 8 min drive
Niseko Station - 10 min drive
Kozawa Station - 27 min drive
Free area shuttle
Airport shuttle (surcharge)
Restaurants
The Barn - 1 min walk
Minamina - 2 min walk
Apres Bar - 1 min walk
Green Farm Café - 2 min walk
テンポラダ - 1 min walk
About this property
M Hotel
M Hotel offers a fantastic location, putting you just a 5-minute walk from Niseko Tokyu Grand HIRAFU. Free WiFi is an added perk, and guests looking to stay active can check out the nearby downhill skiing and snowboarding.
At a glance
Hotel size
36 rooms
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out time is 10 AM
Special check-in instructions
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (JPY 5000 per night)
Transfers
Airport shuttle (available 24 hours)*
Offsite
Free area shuttle
Property amenities
Traveling with children
Free local shuttle
What to do
Downhill skiing nearby
Snowboarding nearby
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Luggage storage
Ski storage
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Full-sized refrigerator/freezer
Microwave
More
Limited housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
An effective city/local tax rate of 3.00 percent will be charged
Optional extras
Airport shuttle service is offered for an extra charge of JPY 35000 per vehicle (one way)
Pets
Service animals exempt from fees
Parking
Self parking costs JPY 5000 per night
Policies
Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
M Hotel Kutchan
M Kutchan
M Hotel Hotel
M Hotel Kutchan
M Hotel Hotel Kutchan
Frequently asked questions
Are pets allowed at M Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at M Hotel?
Yes. Self parking costs JPY 5000 per night.
Is airport shuttle service offered by M Hotel?
Yes, an airport shuttle is available. The charge is JPY 35000 per vehicle one way.
What are the check-in and check-out times at M Hotel?
You can check in starting at 3 PM. Check-out time is 10 AM.
What is there to do at M Hotel and nearby?
Have fun with nearby winter activities like downhill skiing and snowboarding.
What's the area around M Hotel like?
M Hotel is a short 2-minute walk from Niseko Tokyu Grand HIRAFU and 7 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.
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Reviews
M Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.6
Location
8.8
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The property offers convenient shuttle transfers to and from the airport and nearby locations. (3 reviews)
Great location, easy walk to nearby restaurants, shuttle buses and supermarket.
Average breakfast.
Room only cleaned once in our 11 night stay and bin emptied on one other occasion. We had the same sheets for all 11 nights which I've never experienced at a hotel ever!
The staff were always friendly and knowledgeable. Great to have them pick us up and drop us off to the Welcome Centre for the bus to Sapporo Airport.
Verified review
8/10 Very good
Mar 5, 2024
Nice basic hotel, friendly staff
Great location, lots of bars and restaurants, close to the bus. The hotel is very basic which was fine for the price we paid. Nice simple worm breakfast that never changes. Staff are all foreigners very friendly and knowledgeable. On the first day we had many questions and Jess was very patient and helpful with a big smile.
Verified review
10/10 Exceptional
Jan 21, 2026
Great stay just thought could have been better with replacing towels and cleaning room. Didnt have room cleaned and had to ask for tkwels
Verified review
10/10 Exceptional
Jan 23, 2024
The Green Line of the Hirafu Shuttle Bus stops right outside the Hotel, and makes for an extremely convenient way to travel to the Hirafu Mountain Centre with all your ski equipment in tow. A 5-10mins level ground walk to Aya Niseko ski resort provides another choice for skiing. Breakfast is from 715-915am, with enough items to select for 2-3 days.
Verified review
8/10 Very good
Feb 3, 2025
Right in the action - for better or worse
The M Hotel is right in the heart of Grand Hirafu. This is great if you want to party into the wee hours, walk to the resort, or dine at food trucks. This is not great if you want to sleep. Freddie's bar is two doors down and you can hear the bumping music and yelling patrons until from about 11pm - 1:30 am. Then, from 1:30-4am you hear wasted people hooting & hollering, falling, and even sledding down the icy & snowy street. We embraced the noise during this part of our trip, but just a heads up for future travelers. The breakfast is a western buffet with made to order eggs - which is a nice touch.
Verified review
10/10 Exceptional
Feb 24, 2026
Excellent location and very friendly staff! Highly recommended!
Verified review
10/10 Exceptional
Feb 22, 2026
Great location. Excellent staff, special mention for Keith and Sam who went above and beyond.
Verified review
10/10 Exceptional
Jan 31, 2026
Room had a solid view of the mountain and a 10min walk to Grand Hirafu Base and a 2 min walk to the buses!
Verified review
8/10 Very good
Feb 23, 2026
Decent breakfast, helpful staff and nice to have shuttle transfers. Note that rooms are not serviced during the stay.
Verified review
10/10 Exceptional
Dec 15, 2017
Nice comfy hotel close to ski areas.
Friendly staff who are very attentive to our needs. Good facilities and breakfast.
Verified review
10/10 Exceptional
Feb 15, 2024
Helpful to pick up and drop offs
Verified review
10/10 Exceptional
Mar 8, 2025
👍
Verified review
6/10 Good
Jan 27, 2024
Over-priced
Don't expect too much! Most of the staff are under working holiday visa
Verified review
4/10 Fair
Jan 20, 2024
Room was dirty with hair and dust under beds. Limited towel and bedding service. No milk or tea bags in room. Staff were unfriendly and unhelpful. Cooked breakfast everyday was cold and staff paid no attention to refilling coffee or replenishing food that had run out. Would not recommend
Verified review
10/10 Exceptional
Feb 26, 2020
5/5 stay
My stay at the M hotel was amazing! It’s so convenient and close to the town. They will pick you up and drop you off at the welcome center so that you don’t have to walk with all of your luggage. They also have free breakfast!
Verified review
10/10 Exceptional
Feb 15, 2020
Great hotel in convenient location. The Hirafu shuttle, which takes you up to the gondola, stops right down the street from this hotel. The breakfast is pretty great considering that it’s free with your stay. The hotel staff seems entirely from Australia, so they all speak English.
Verified review
10/10 Exceptional
Feb 12, 2020
Niseko Stay
Loved our room - spacious by Japanese standards. Excellent location to the slopes and food options. Service very good.
Verified review
8/10 Very good
Feb 3, 2020
Good location, v clean, comfortable, v helpful staff. Only issue I had was the hot water supply in the shower was a little unstable
Verified review
2/10 Poor
Jan 7, 2020
'M'hotel where 'M' stands for mediocre.
Without fear of contradiction i can categorically state that this hotel plumbs new depths in terms of customer service. The hotel's glossy promotional material fails to mention the fact that housekeeping services are only available every 3 days, moreover, the bathroom amenities normally found is Japanese hotels were conspicuously absent. On arrival at the hotel on Friday 3rd January I was asked to allow my debit card to be photocopied, when i questioned this I was informed that it is the hotel's policy to cover against damage or loss from the room. On Monday morning 6th January and prior to checking out of the hotel I received a notification from my bank in Singapore that some low-life in Australia had used my debit card details to make a purchase via Paypal, coincidence? When I raised the issue with the Australian receptionist he became quite agitated and defensive, you can draw your own conclusions.
Verified review
6/10 Good
Jan 1, 2020
Pillows and bed were uncomfortable for $400/night in a small room like this. Hardly any amenities given as compared to a japanese hotel.
Verified review
10/10 Exceptional
Mar 29, 2019
Staff was very friendly. Breakfast was great with okay variety of menu etc.
We had rented out skies, boots and poles and on the last day we were able to just leave the rental goods to the hotel securely and just leave the hotel as the staff managed to handle the return when a guy from the rental company picked up those goods.
Verified review
10/10 Exceptional
Mar 11, 2019
good location. Not too far From food and mini mart.
Definitely maybe five minutes walk to rental shop
Verified review
8/10 Very good
Mar 3, 2019
Very pleasant stay. Staff were very friendly and helpful especially Stella.
Daily breakfast was sufficient to fuel up for the ski slopes!
Nice and queit in the heart if Hirafu... short 10-12 min walk to Grabd Hirafu