Welcome to Hotel Puerta del Cielo, where tranquility meets comfort. Unwind in the garden or dip into the outdoor pool with umbrellas for shade. With free WiFi, a coffee shop, and 24-hour front desk available at your fingertips.
Av. del Conquistador #156, Col. Lomas de Cortes, Cuernavaca, MOR, 62240
What's nearby
La Paloma de la Paz - 2 min drive - 2.3 km
University of the State of Morelos - 3 min drive - 3.8 km
Galerias Cuernavaca Mall - 5 min drive - 7.5 km
Cuernavaca Cathedral - 6 min drive - 4.2 km
Forum Cuernavaca - 6 min drive - 8.7 km
Getting around
Benito Juarez International Airport (MEX) - 86 min drive
Restaurants
Chaparrito's Tacos - 6 min walk
Tacos Charmin - 9 min walk
Taqueria el Especial - 7 min walk
Tacos al Carbón Charmin - 8 min walk
Quesadillas el Toro Sentado - 9 min walk
About this property
Hotel Puerta del Cielo
When visiting Cuernavaca, Hotel Puerta del Cielo is a great choice to consider. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe.
Languages
Spanish
At a glance
DONE
Hotel size
14 rooms
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 12
Check-out time is 1 PM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 12
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free onsite self parking
Property amenities
Food and drink
Coffee shop
Services
24-hour front desk
Pool umbrellas
Facilities
Garden
An outdoor pool
Room amenities
Be entertained
20-inch TV
Cable TV channels
Home comfort
Ceiling fan
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi (speed of 50+ Mbps)
More
Daily housekeeping
Fees & policies
Policies
Guests can rest easy knowing there's a fire extinguisher, a first aid kit, and window guards on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Puerta Cielo Cuernavaca
Hotel Puerta Cielo
Puerta Cielo Cuernavaca
Puerta Cielo
Hotel Puerta del Cielo Hotel
Hotel Puerta del Cielo Cuernavaca
Hotel Puerta del Cielo Hotel Cuernavaca
Frequently asked questions
Does Hotel Puerta del Cielo offer free cancellation for a full refund?
Yes, Hotel Puerta del Cielo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Puerta del Cielo?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Puerta del Cielo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Puerta del Cielo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Puerta del Cielo?
Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 1 PM. Contactless check-out is available.
What is there to do at Hotel Puerta del Cielo and nearby?
Hotel Puerta del Cielo has an outdoor pool and a garden.
What's the area around Hotel Puerta del Cielo like?
Hotel Puerta del Cielo is located a short 16-minute walk from Portal D10.
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Hotel Puerta del Cielo Reviews
Reviews
3.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.2/10
Cleanliness
4.8/10
Staff & service
3.6/10
Amenities
3.4/10
Property conditions & facilities
3.8/10
Eco-friendliness
Reviews
8/10
Normal
Christian Janet
1-night trip
6/10
Rubén
1-night trip
2/10
todo a excepción de las mañanas , mi habitación quedo cerca del restaurante y desde las 5 am están sonando los platos y las platicas de los empleados, todo se acuchaba, por mas que querías dormir un poco mas , no se podia
Susan
2-night trip
10/10
Podría ser increíble si invirtieran un poco en darle un mantenimiento completo. Incluso los clientes, estaríamos dispuestos a pagar más.
Abel Neri
1-night trip
4/10
Mucha caca de gato en todos lados
Abril
1-night trip
2/10
No me quedé, el servicio no corresponde con lo que promocionan. Literalmente es otro hotel, las fotos en la plataforma no son las del hotel es un FRAUDE, tuve que hospedarme en otro lado. Espero me hagan el reembolso
René
1-night trip
2/10
Las fotos no son actuales, lamentable estado del hotel en general.
Antonio
1-night trip
2/10
No es lo que se publica en las fotos, está my deteriorado y abandonado.
El costo elevado para las instalaciones y lo descuidado que está.
No volvería a regresar
Karla
2-night trip
4/10
Buena atencion lo unico malo es que le falta mucho mantenimiento
Martin
1-night trip
2/10
El lugar es pésimo muy sucia, parece hotel de paso.
.las fotos no representan lo que es.. es un engaño
Juan Carlos
2-night trip
2/10
No resperón la reserva, ESPERO NO HAYAN COBRADO!
El lugar nefasto, una posilga, NADA que ver con las fotos
José Arturo Guillermo
1-night trip
2/10
Marco
1-night trip
6/10
Daniel
1-night trip
2/10
La propiedad no está como en las fotos para nada, no te hacen cargo Pero no vale la pena llegar ahí, perdida de tiempo, el lugar parece estár abandonado
Ingrid Rocio
1-night trip
2/10
Horrible es un hotel en ruinas no tiene estacionamiento los autos se quedan a la Interperie en terracería
Maria Dolores
1-night trip
2/10
Israel
2-night trip
10/10
Precio, atención y servicio
Mike
1-night trip
2/10
No respetaron mi reserva. Dicen que no tienen habitaciones. Ahora no tengo donde pasar la noche
diana
1-night trip
8/10
Montserrat
1-night trip
2/10
La alberca no servía , la habitación elegida no estaba disponible , mala atención por parte de la señora que nos recibió , al final pues solo nos dijo q si no nos gustaba , canceláramos y nos fuéramos
MAURICIO
1-night trip
2/10
Es una verdadera pocilga. No es posible que Expedia tenga este Hotel en su sistema, prefiero dormir abajo de un puente.
Roberto
2/10
Me dijeron que era muy inseguro y que no se hacían responsables por lo que le pasara a mi auto y que mejor buscará otra opción
Edwin
1-night trip
4/10
Martha
2-night trip
2/10
Lugar wnnpesimas condiciones nada que ver con las fotos de internet