The hotel's only true asset is its excellent location, but sadly, that's where the positives end. As a digital nomad, I'm very comfortable with digital check-ins. However, the system here is a perfect example of what goes wrong with zero flexibility or human support. We arrived 30 minutes early and there was no way to store our luggage or even get an update on our room. We were left completely on our own.
The biggest issue was the complete lack of hot water during our stay. When we contacted support, they blamed an "external problem" and offered no solution. This meant no showers before a long travel day. The room itself was small and dark, with a window facing an internal courtyard that provided no natural light or ventilation, forcing constant use of the air conditioning. On top of that, the cleanliness was subpar, with visible stains on the headboard.
Finally, be warned that breakfast service doesn't start until 9:00 AM, which is highly inconvenient for anyone with an early schedule.
While the location is a major draw, the hotel fails on the absolute basics: functional amenities, guest support, and cleanliness. I cannot recommend this hotel and suggest looking elsewhere.
