The Mandeville Hotel

Property class: 3
Mandeville hotel with outdoor pool and restaurant

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When visiting Mandeville, The Mandeville Hotel is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at The Arches, which serves lunch and dinner. A bar/lounge and a garden are other highlights. Fellow travelers say great things about the helpful staff.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

Junior Room, 1 King Bed, Balcony, Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
4 Hotel Street, Mandeville

What's nearby

  • Cecil Charlton Park - 3 min walk - 0.3 km
  • Mandeville Market - 3 min walk - 0.3 km
  • Mandeville Parish Church - 3 min walk - 0.3 km
  • Manchester Parish Court - 3 min walk - 0.3 km
  • Mega Mart - 13 min walk - 1.1 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 41.7 miles/67.1 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Juici Patties - ‬6 min drive
  • ‪Juici Patties Plaza - ‬8 min walk
  • ‪KFC - ‬16 min walk
  • ‪Roast By Toast - ‬17 min walk
  • ‪Mother's - ‬3 min walk

About this property

The Mandeville Hotel

  • When visiting Mandeville, The Mandeville Hotel is a great choice to consider. Guests can take a dip in the outdoor pool or grab a bite to eat at The Arches, which serves lunch and dinner. A bar/lounge and a garden are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 60 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle*

Other information

    • Designated smoking areas

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Reviews

The Mandeville Hotel Reviews

6.8

Good

7.6

Cleanliness

7.8

Location

8.0

Staff & service

6.2

Property conditions & facilities

Popular mentions

Service staff
Breakfast
Room
Towns
Food
Location
Conveniences
Upgrade
Entertainment

Reviews

Verified review

2/10 Poor

The staff was friendly.
Verified review

10/10 Exceptional

Very friendly and courteous staff. Easy to get around the shopping areas
Verified review

8/10 Very good

I stayed just one night, travelling from Blue Mountains to Negril. Confortable room and professional staff.
Verified review

10/10 Exceptional

All the staff were very professional, helpful and friendly. I was there during Hurricane Beryl and despite losing electricity and water my stay was still enjoyable. Thanks Paul you kept it together during the Storm.
Verified review

8/10 Very good

We found the staff friendly and helpful. However, the hot water wasn't working in our room.
Verified review

10/10 Exceptional

Overall stay was good! The night manager was so pleasant and welcoming out of all the staff. The property is outdated and need renovations to match with 2023 times. But I must say that it was clean and kept cleaned. The breakfast that was served was sooo delicious and I could've eat it all day if I could.
Verified review

6/10 Good

The hotel was ok for a stay with a very good location in the heart of Mandeville. Everything you could ever need is available within walking distance. The breakfast was exceptionally good in both taste, quantity, presentation and service. On the bad side the internet was down for two days which meant I had to purchase a data SIM. Also the hot water stopped working one morning. The hotel could do with some regular maintenance with water leaks regularly in the hallway and my previous room. The decor could do with some regular paint and repair particularly the main room doors and furniture. However I would stay again as I know what to expect and for the price I'd say it was worth it. They need to change the room names as the junior room is better than the superior room which will confuse anyone. So I was surprised to see when moving from junior to superior it was not superior at all as I was faced with a dirty roof for a view out the window and no balcony. It's better they call the junior superior and then change the superior to be called junior. Staff were mostly all very pleasant. The pool was out of service and there was pretty much nothing to do outside your room in the hotel. No areas of entertainment or to chill . This included no TV in the rooms so bring your own entertainment.
Verified review

8/10 Very good

Great customer service, food was good, clean room every day i stayed. I would stay there again when I'm in town
Verified review

10/10 Exceptional

So far I enjoyed my stay and would recommend others
Verified review

8/10 Very good

The hotel was situated right in the town so everything was within walking distance. The breakfast was great and the front desk staff especially Colleen were nice and very helpful. Would stay again !
Verified review

8/10 Very good

It was quiet, comfortable and clean
Verified review

10/10 Exceptional

The Area was Quite and it felt safe.
Verified review

8/10 Very good

Staff is very responsive and always pleasant and courteous.
Verified review

10/10 Exceptional

Great hotel

I stayed at the hotel for the first with my mother who gas visited the hotel several occasions. The staff were very kind, friendly and helpful. The neals including breakfast was amazing. Would definitely visit again.
Verified review

10/10 Exceptional

There was a receptionist there that showed me so mich hospitality.
Verified review

6/10 Good

Property was very clean but very outdated. Not for the modern traveler but for the traveler looking for a nostalgic “feel like home” experience. Love the location in the heart of town and the included breakfast.
Verified review

10/10 Exceptional

Mr &mrs Reynolds

The receptionist was so lovely and polite the canteen staff was lovely and the domestic staff is very lovely friendly and helpfull overall me and my husband had a lovely stay
Verified review

6/10 Good

I like the convenience of the property, was very close to shopping areas. Was very disappointed with the condition of the property, need some upgrade. Breakfast was good and staff were very helpful. If you are looking for a prime location this Hotel is your choice
Verified review

6/10 Good

Staff was great, rooms are very clean, but hotel is in need of some serious upgrades,pool was closed, i would not recommend for a family.
Verified review

4/10 Fair

The hotel as run down, five years ago it was cosy and welcoming. The pool wasn't in use from 5 years ago and it still the same. Room service was good
Verified review

4/10 Fair

The place need to be refurbished.This place is so essential for services in the middle of the Town of Mandeville. The staff is excellent and they give you 110%. The chef is very very good the protion for breakfast is so good and filling. The dinner is a bit small the portion. I would love to see this place improved
Verified review

6/10 Good

The property is desperately in need of repairs
Verified review

2/10 Poor

Room was terrible. Pool out of service no bar food was terrible overall highly upset with the entire stay
Verified review

8/10 Very good

Property offers value for stay and is conveniently in the town of Mandeville. The breakfast was delicious. The hotel needs to have an elevator or ground rooms for individuals with disabilities. My sister had a broken leg and we were upstairs down the hallway. Also the Junior suites need to have a microwave/ pantry. Why is it a Junior suite if it only has one big room with one bed and a refrigerator? Overall the customer service was excellent and my siblings and me felt safe.
Verified review

2/10 Poor

Awful Hotel

The hotel was very old and dated. The bathroom was disgusting, to the point I could not stay overnight. I was at the hotel for a wedding and booked three rooms for myself, family and a friend. We ended up using the rooms just to change our clothes for the wedding, the rooms where so awful, the hotel was awful, we just could not stay.