The room was quite comfortable and clean, and aircon works well. I did not understand why they had wall lamps on both sides of bed with no possibility to turn it on, nor the fan on the ceiling. Internet works sometimes. When there was heavy rain, then the internet service could be spotty. Reception was not really helpful. I kept asking them for a shuttle and they never responded. So I took a tuktuk from the airport to the hotel instead. I tried to wait for a tour to come pick me up but the lobby was completely dark and I tried opening the door to look but did not see anyone. I went back to my room wondering about the tour group and fell asleep. About 20 minutes later, the tour person came, and they tried to knock on my door. Which was stupid because I am profoundly deaf and would not be able to hear the door. They shared surveillance camera with the tour guide. I wondered about my privacy concerns. I don't know if I would come back here due to the reception.