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Alaya Tulum

4.0 star property
Beachfront hotel with restaurant, near Tulum Beach

Choose dates to view prices

Unwind on the pristine white sand beach at Alaya Tulum, where tropical vibes meet eco-certified luxury. Soak up the sun with a cocktail in hand from the beach bar or indulge in rejuvenating spa services like a Swedish massage. With yoga classes, dry cleaning services and WiFi available throughout your stay is sure to be unforgettable.
VIP Access

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Fitness center
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Room service
  • Spa services
  • Airport shuttle
  • Ferry terminal shuttle
  • Bus station shuttle

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Premium bedding
  • Bathrobes
The current price is $197
$242 total
includes taxes & fees
Jun 12 - Jun 13

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, Balcony, Ocean View

Suite, Balcony, Ocean View | View from room

Suite, Balcony, Ocean View

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, Balcony, Partial Ocean View

Deluxe Suite, Balcony, Partial Ocean View | Premium bedding, in-room safe, blackout drapes, free WiFi

Deluxe Suite, Balcony, Partial Ocean View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Villa, Balcony

Family Villa, Balcony | Premium bedding, in-room safe, blackout drapes, free WiFi

Family Villa, Balcony

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Apartment, Kitchenette

Apartment, Kitchenette | Dining room

Apartment, Kitchenette

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, Garden View

Villa, Garden View | View from room

Villa, Garden View

9.4 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Beach View, Oceanfront

Suite, 1 King Bed, Beach View, Oceanfront | Premium bedding, in-room safe, blackout drapes, free WiFi

Suite, 1 King Bed, Beach View, Oceanfront

10.0 out of 10
Exceptional
(6 reviews)
  • Beach view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Queen Beds, Partial Ocean View

Family Room, 2 Queen Beds, Partial Ocean View | Premium bedding, in-room safe, blackout drapes, free WiFi

Family Room, 2 Queen Beds, Partial Ocean View

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Panoramic Villa, 2 Bedrooms, Ocean View

Panoramic Villa, 2 Bedrooms, Ocean View | Living area

Panoramic Villa, 2 Bedrooms, Ocean View

  • Ocean view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

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About the neighborhood

Map
Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 3 min walk - 0.3 km
  • Ven a la Luz Sculpture - 13 min walk - 1.1 km
  • Playa Paraiso - 14 min drive - 8.9 km
  • Playa Ruinas - 21 min drive - 10.6 km
  • Tulum Mayan Ruins - 21 min drive - 10.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 62 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬4 min walk
  • ‪Rosa Negra Tulum - ‬7 min walk
  • ‪ARCA - ‬6 min walk
  • ‪Casa Banana - ‬3 min walk
  • ‪Secrets Tulum Beach Club - ‬5 min walk

About this property

Alaya Tulum

  • At Alaya Tulum, you'll be just a 5-minute drive from Tulum Beach and Sian Ka'an Biosphere Reserve. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials, or mani/pedis. Other highlights include a beach bar, a fitness center, and a terrace. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7 AM - 10 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 33 lbs per pet)*
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Ferry terminal shuttle*
    • Bus station shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (limited hours)
  • Water dispenser

What to do

  • On the beach
  • Yoga classes
  • Access to nearby health club
  • Ecotours nearby
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness center
  • Spa services
  • Biodegradable drinking straws

Accessibility

  • Accessible airport shuttle

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast and lunch.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 319 per vehicle (roundtrip, maximum occupancy 4)
  • Ferry terminal shuttle and bus station shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 45.0 per night

Pets

  • Pets are allowed for an extra charge of USD 25 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Alaya Tulum Hotel

Alaya Hotel

Alaya Tulum

Alaya Tulum Ahau Hotel

Alaya Ahau Hotel

Alaya Tulum Ahau

Alaya Ahau

Alaya Tulum Hotel

Alaya Tulum Tulum

Alaya Tulum by Ahau

Alaya Tulum Hotel Tulum

Frequently asked questions

Are pets allowed at Alaya Tulum?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of USD 25 per pet, per stay. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Alaya Tulum?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Alaya Tulum?

Yes, an airport shuttle is available. The charge is USD 319 per vehicle roundtrip.

What are the check-in and check-out times at Alaya Tulum?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Alaya Tulum and nearby?

Have fun with nearby activities like fishing, snorkeling, and windsurfing. Additional recreation onsite includes yoga. Enjoy amenities like a fitness center, spa services, and a garden. Alaya Tulum also has access to a nearby health club.

Are there restaurants at or near Alaya Tulum?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around Alaya Tulum like?

Alaya Tulum is a short 1-minute walk from Tulum Beach and 11 minutes' walk from Ven a la Luz Sculpture.

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Reviews

Alaya Tulum Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The beach at this property is beautiful, clean, and well-maintained with excellent beachside loungers, towels, and a bar. (37 reviews)
  • Breakfast was consistently delicious and the service was amazing every morning. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Beach
Food
Restaurant
View
Family friendly
Yoga
Bed

Reviews

Verified

10/10 Exceptional

This is a great alternative to the Loud Beach Clubs on the street, Very low key w/Great service and Breakfast!
Alexander, 4-night trip
Verified

10/10 Exceptional

Great stay. Very close to beach
George, 2-night trip
Verified

10/10 Exceptional

Had a great stay. Loved the room, the morning coffee delivered, the yoga and the staff were very friendly.
Robin, 4-night trip
Verified

10/10 Exceptional

We had an amazing stay. Great communication about all our needs, peaceful atmosphere, and hotel is soooo pretty!!! will definitely be back!
Tetiana, 4-night trip
Verified

10/10 Exceptional

Lovely stay! I enjoy resorts with fewer rooms. Alaya was perfect!! Beautiful room. Beautiful beach location. Exceptional staff. Onsite restaurant, morning yoga & beach front massages was a plus, plus. Definitely going to stay here again!!
Barbara, 3-night trip
Verified

10/10 Exceptional

The staff was great and always very nice and attentive. The food was excellent and the Alaya wa beautiful.
Alfonso Javier Lopez, 3-night trip
Verified

10/10 Exceptional

Incredible location! One of the best hotels in the whole area
Chloe, 2-night trip
Verified

10/10 Exceptional

This place is absolutely incredible. From the environment, proximity to the beach, service and the room. We loved it and would love to come back. Very walkable to all of the restaurants and shops.
Sarah, 1-night trip
Verified

10/10 Exceptional

Unforgettable and romantic experience! This hotel became our second home, our room was spotless and beautiful, the beach was beautiful and you can get service to your beach beds, the amenities, the food and wellness services like everyday yoga at 8 am really made our stay a wonderful time, my husband and I will certainly come back as soon as we can, thank you so much Alaya Tulum!
Cynthia Ivette Pareja, 6-night trip
Verified

10/10 Exceptional

Alaya Hotel was a lovely stay. The staff were very welcoming and friendly and made us feel comfortable. Daniel helped us check in after a long travel day, and was super informative and welcoming! He made our check in quick and easy so we could immediately relax (Thanks Daniel!) The room was lovely and tropical, room service was great, waitstaff were smiley, and the food was awesome!
Emme, 5-night trip
Verified

10/10 Exceptional

Just returned from a lovely visit to Tulum. Alaya was lovely. We had a second floor beach front room with amazing views. The staff was friendly and welcoming. The food and service was excellent too. Looking forward to returning as 6 days was not long enough!
Michel, 5-night trip
Verified

10/10 Exceptional

Absolutely beautiful. Staff was great. Town is very expensive. No pool here, but the beach is amazing.
Robert, 1-night trip
Verified

10/10 Exceptional

It was great. They were always accommodating and very helpful and friendly!
Amanda, 3-night trip
Verified

10/10 Exceptional

The property was beautiful and the staff was excellent.
Rebecca, 7-night trip
Verified

10/10 Exceptional

This property was absolutely amazing. The staff was great and the rooms were clean. The beach was beautiful.
Brenda, 3-night trip
Verified

10/10 Exceptional

Great place, nice stay, attentive staff, beautiful set up.
Allan, 4-night trip
Verified

10/10 Exceptional

Amazing experience definitely Highly recommend, love the attention from everyone of the staff, Sofia and dani were amazing very helpful. If u plan romantic vacation this place is the one.
Juan, 6-night trip
Verified

10/10 Exceptional

Best Hotel by the beach in Tulum. Great professional Staff especially Silvestre.
Salil, 4-night trip
Verified

10/10 Exceptional

Great place, Staff was super friendly.
Trace, 2-night trip
Verified

10/10 Exceptional

Room and staff were amazing. Food was good, beaches not so much but it was seaweed season apparently. But everything else was awesome!
Scott, 3-night trip
Verified

10/10 Exceptional

Wonderful stay. Very dog friendly, great location, very clean rooms. The rooms are better than the photos. Highly recommend!
NANCY, 2-night trip
Verified

10/10 Exceptional

This was an amazing stay in this Boutique Hotel.. The service was amazing, the room was amazing, the view was amazing and Sophia was especially amazing. If your looking for a place that offers peace and serenity this is it! I didnt know I could go 3 days without a tv.. You will not be dissapointed.. I cant wait to visit again.
Shonnan, 3-night trip
Verified

10/10 Exceptional

HIGHLY RECOMMEND, just got back last week,staff is great, friendly, & FAST. THE BEST PLACE IVE DESTINED TOO THANK YOU ALAYA FOR GREAT HOSPITALITY.
Juan, 4-night trip
Verified

10/10 Exceptional

Alaya Hotel offers a perfect blend of luxury and comfort with its elegant design, excellent service, and relaxing ambiance. The rooms are beautifully designed, the staff is attentive, and the amenities, including the spa and dining options, enhance the overall experience. A great choice for a peaceful and memorable stay.
Merve, 6-night trip
Verified

10/10 Exceptional

My husband and I absolutely loved our stay at Alaya! The best part was the staff who made us feel like family. The resort is very beautiful, quiet, and close to activities.
Susan Singer, 5-night trip