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Alaya Tulum

3.5 star property
Beachfront hotel with restaurant, near Tulum Beach

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Photo gallery for Alaya Tulum

Suite, 1 King Bed, Beach View, Oceanfront | Premium bedding, in-room safe, blackout drapes, rollaway beds
Panoramic Villa, 2 Bedrooms, Ocean View | Living area
On the beach, white sand, sun loungers, beach towels
Suite, 1 King Bed, Beach View, Oceanfront | Premium bedding, in-room safe, blackout drapes, rollaway beds
Panoramic Villa, 2 Bedrooms, Ocean View | Premium bedding, in-room safe, blackout drapes, rollaway beds
Unwind on the pristine white sand beach at Alaya Tulum, where tropical vibes meet eco-certified luxury. Soak up the sun with a cocktail in hand from the beach bar or indulge in rejuvenating spa services like a Swedish massage. With yoga classes, dry cleaning services and WiFi available throughout your stay is sure to be unforgettable.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Spa
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Fitness center
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Room service
  • Spa services
  • Airport shuttle
  • Ferry terminal shuttle
  • Bus station shuttle

Feel at home (6)

  • Rollaway/extra beds
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Premium bedding
The current price is $245
$299 total
includes taxes & fees
May 25 - May 26

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed, Beach View, Oceanfront

Suite, 1 King Bed, Beach View, Oceanfront | Premium bedding, in-room safe, blackout drapes, rollaway beds

Suite, 1 King Bed, Beach View, Oceanfront

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Premium bedding
Ceiling fan
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, Balcony, Partial Ocean View

Deluxe Suite, Balcony, Partial Ocean View | Premium bedding, in-room safe, blackout drapes, rollaway beds

Deluxe Suite, Balcony, Partial Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Premium bedding
Ceiling fan
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, Balcony, Ocean View

Suite, Balcony, Ocean View | View from room

Suite, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Premium bedding
Ceiling fan
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View | Premium bedding, in-room safe, blackout drapes, rollaway beds

Room, 2 Double Beds, Partial Ocean View

Highlights

Air conditioning
Free cribs/infant beds
Premium bedding
Ceiling fan
Blackout drapes/curtains
Bathrobes
Private bathroom
Rainfall showerhead
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, Kitchenette

Apartment, Kitchenette | Dining room

Apartment, Kitchenette

Highlights

Air conditioning
Free cribs/infant beds
Kitchenette
Premium bedding
Ceiling fan
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, Garden View

Villa, Garden View | View from room

Villa, Garden View

Highlights

Air conditioning
Free cribs/infant beds
Premium bedding
Ceiling fan
Blackout drapes/curtains
Bathrobes
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Villa, 2 Bedrooms, Ocean View

Panoramic Villa, 2 Bedrooms, Ocean View | Living area

Panoramic Villa, 2 Bedrooms, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Kitchenette
  • Ocean view
  • Sleeps 3
  • 1 King Bed, 1 Double Bed and 1 Queen Bed

View all photos for Family Villa, Balcony

Family Villa, Balcony | Premium bedding, in-room safe, blackout drapes, rollaway beds

Family Villa, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Premium bedding
Ceiling fan
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bunk Bed

Similar properties

Exterior

Nomade Tulum

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.8 out of 10, Excellent, 655 reviews
The price is $180
$239 total
includes taxes & fees
Jun 15 - Jun 16
Nomade Tulum
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About the neighborhood

Map
Carretera Tulum Boca Paila Km 8.3, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk - 0.1 km
  • Ven a la Luz Sculpture - 11 min walk - 0.9 km
  • SFER IK - 5 min drive - 4.2 km
  • Tulum Mayan Ruins - 16 min drive - 11.1 km
  • Playa Paraiso - 21 min drive - 7.3 km

Getting around

  • Tulum Intl. Airport (TQO) - 62 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Rosa Negra Tulum - ‬7 min walk
  • ‪Hartwood - ‬7 min walk
  • ‪La Taqueria - ‬10 min walk
  • ‪Arca - ‬6 min walk
  • ‪K’arma - ‬8 min walk

About this property

Alaya Tulum

Alaya Tulum puts you just a 5-minute drive from Tulum Beach and Sian Ka'an Biosphere Reserve. You can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, facials, or mani/pedis. Other highlights at this eco-certified hotel include a beach bar, a fitness center, and a terrace. Fellow travelers love the helpful staff.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7 AM - 10 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Guests driving to the property should contact this property in advance (e.g., directions)
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 33 lbs per pet)*
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Ferry terminal shuttle*
    • Bus station shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Room service (limited hours)
  • Water dispenser

What to do

  • On the beach
  • Yoga classes
  • Access to nearby health club
  • Ecotours nearby
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Wedding services
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness center
  • Spa services
  • Biodegradable drinking straws

Accessibility

  • Accessible airport shuttle

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast and lunch.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 319 per vehicle (roundtrip, maximum occupancy 4)
  • Ferry terminal shuttle and bus station shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 45.0 per night

Pets

  • Pets are allowed for an extra charge of USD 25 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Alaya Tulum Hotel
Alaya Hotel
Alaya Tulum
Alaya Tulum Ahau Hotel
Alaya Ahau Hotel
Alaya Tulum Ahau
Alaya Ahau
Alaya Tulum Hotel
Alaya Tulum Tulum
Alaya Tulum by Ahau
Alaya Tulum Hotel Tulum

Frequently asked questions

Are pets allowed at Alaya Tulum?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of USD 25 per pet, per stay.

Is parking offered on site at Alaya Tulum?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Alaya Tulum?

Yes, an airport shuttle is available. The charge is USD 319 per vehicle roundtrip.

What are the check-in and check-out times at Alaya Tulum?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Alaya Tulum and nearby?

Have fun with nearby activities like snorkeling and windsurfing. Additional recreation onsite includes yoga. Enjoy amenities like a fitness center, spa services, and a garden. Alaya Tulum also has access to a nearby health club.

Are there restaurants at or near Alaya Tulum?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around Alaya Tulum like?

Alaya Tulum is a short 1-minute walk from Tulum Beach and 11 minutes' walk from Ven a la Luz Sculpture.

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Alaya Tulum Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Beach
Food
Restaurant
View
Family friendly
Yoga
Breakfast

What guests liked

  • The beach at this property is breathtakingly beautiful, serene, and well-maintained, offering stunning views and a tranquil atmosphere. (27 reviews)
  • Breakfast was consistently described as delicious and the service was amazing. (6 reviews)
  • The dining options at this property were excellent, with great food available both on-site and at nearby restaurants and bars. (4 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

We enjoyed our stay
4-night trip

10/10

Alaya Hotel offers a perfect blend of luxury and comfort with its elegant design, excellent service, and relaxing ambiance. The rooms are beautifully designed, the staff is attentive, and the amenities, including the spa and dining options, enhance the overall experience. A great choice for a peaceful and memorable stay.
6-night trip

10/10

Absolutely great hotel! Everything was perfect, the best hotel we ever stayed in Tulum (being coming here for 4 years) Very quiet also!
4-night trip

10/10

HIGHLY RECOMMEND, just got back last week,staff is great, friendly, & FAST. THE BEST PLACE IVE DESTINED TOO THANK YOU ALAYA FOR GREAT HOSPITALITY.
4-night trip

10/10

Wonderful stay. Very dog friendly, great location, very clean rooms. The rooms are better than the photos. Highly recommend!
2-night trip

10/10

The property was beautiful and the staff was excellent.
7-night trip

10/10

It’s a wonderful hotel. It’s small so the attention to detail and comfort is above and beyond. The staff is incredibly friendly and gracious; the beach and amenities are clean and well-attended; and the overall feel is that of staying in a private treehouse.
4-night trip

10/10

We loved Alaya Tulum. Between the lovely room, quick access to the beach, lovely, helpful staff, delicious meals.We are extremely happy that we chose this hotel. All the staff we encountered were very attentive. Our rooms were cleaned thoroughly and well daily. The concierge service was very helpful. I highly recommend this hotel.
6-night trip

10/10

Service, location, style
4-night trip

8/10

A good hotel with a beautiful beach. The staff are friendly. The food is excellent. The room we had was the apartment - would not recommend as super loud overlooking the street (lots of traffic / noise) and very dark (bit like a cave!).
3-night trip

10/10

Wonderful!
5-night trip

10/10

This property was amazing.
3-night trip

10/10

The front desk team were really good. Was super happy with the garden room. It was a nice small property and you can can get some access benefits at sister properties.
2-night trip

10/10

Lovely place, would stay again in future
3-night trip

10/10

Great service
1-night trip

10/10

It was relaxing and nice ocean view
4-night trip

10/10

Amazing hotel , good location.
3-night trip

10/10

Was beautiful
3-night trip

10/10

The staff and service was impeccable. Selzin on the front desk was extremely helpful. Highly recommend this place to stay.
3-night trip

8/10

The staff were very friendly and helpful. It rained and our roof started leaking and rain water got all over the bathroom but besides that the hotel and service was very good.
4-night trip

10/10

We had a wonderful stay overall. The property is well maintained and the service is excellent. I do not recommend going to their sister hotel for the Beach Club access. There’s not much of a beach club there. We preferred the beach setting on the property.
6-night trip

10/10

amazing
3-night trip

10/10

Great place, nice stay, attentive staff, beautiful set up.
4-night trip

10/10

Great place, Staff was super friendly.
2-night trip

10/10

The staff and hotel was great . This is our second trip in the past two month. Planning on returning for New Year’s.
6-night trip