Grand Mercure Lake Hamana Resort & Spa

Property class: 4
Hotel with restaurant, near Lake Hamana

Choose dates to view prices

At Grand Mercure Lake Hamana Resort & Spa, you'll be within a 10-minute drive of Lake Hamana and Hamanako Garden Park. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a seasonal outdoor pool, a children's pool, and a garden.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
$44
The current price is $55 total
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

A room with tatami flooring, a low table, chairs, a television, and a large window with a view.

Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

  • Sleeps 8
  • 3 Twin Beds

View all photos for Classic Room with 2 single beds and 2 extra beds

A hotel room with two beds, a desk, a chair, a lamp, a window with a view, and a picture on the wall.

Classic Room with 2 single beds and 2 extra beds

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Room with 2 single beds and 2 extra beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Classic Room with 2 single beds and 2 extra beds

  • Sleeps 8
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

Bathroom

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 10
  • 2 Twin Beds and 3 Twin Futons

View all photos for Classic Room, Multiple Beds (Japanese Western Style)

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Classic Room, Multiple Beds (Japanese Western Style)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 8
  • 2 Twin Beds and 3 Twin Futons

View all photos for Standard Room, 2 Twin Beds (Shower Booth)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a view.

Standard Room, 2 Twin Beds (Shower Booth)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a TV, and a view of the outdoors.

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 6
  • 2 Twin Beds

Superior Room with 2 single beds and 1 extra bed

  • Sleeps 6
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Executive Room, 2 Twin Beds

Room

Executive Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Suite, Multiple Beds (Japanese Western Style)

Room

Classic Suite, Multiple Beds (Japanese Western Style)

  • Sleeps 7
  • 4 Twin Beds

View all photos for Classic Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Classic Room, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Suite, 2 Twin Beds

Room

Classic Suite, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds, Accessible

A hotel room with a bed, a desk, a television, a window with a view, and a bathroom with a sink and mirror.

Classic Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Suite, 2 Twin Beds

Room

Classic Suite, 2 Twin Beds

  • Sleeps 8
  • 2 Twin Beds

View all photos for Standard Room (Modern Japanese Style)

A hotel room with two beds, a small seating area, a television, and a view of the outdoors.

Standard Room (Modern Japanese Style)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 3 Twin Beds

View all photos for Family Room (Superior)

A hotel room with two beds, a small table with a chair, a view of the outdoors, and a painting on the wall.

Family Room (Superior)

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Executive Room, 3 Twin Beds

A hotel room with a large bed, a desk, a chair, and a view of the city.

Executive Room, 3 Twin Beds

  • Sleeps 6
  • 3 Twin Beds

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About the neighborhood

Map
4396-1 Yamazaki, Yuto-cho, Chuo-ku, Hamamatsu, 431-0101

What's nearby

  • Lake Hamana - 1 min walk - 0.0 km
  • Yuto Culture Center - 3 min drive - 2.0 km
  • Hamamatsu Flower Park - 14 min drive - 9.5 km
  • Hamanako Palpal Theme Park - 14 min drive - 10.2 km
  • Hamamatsu Castle - 17 min drive - 11.8 km

Getting around

  • Mt. Fuji - Shizuoka Airport (FSZ) - 69 min drive
  • Oitsu Station - 30 min drive
  • Shin-Toyohashi Station - 30 min drive
  • Toyohashi Station - 30 min drive
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪魚べい 志都呂店 - ‬6 min drive
  • ‪五味八珍 舞阪店 - ‬7 min drive
  • ‪レッドサン - ‬7 min drive
  • ‪海幸 - ‬9 min drive
  • ‪ブュッフェレストラン四季 - ‬1 min walk

About this property

Grand Mercure Lake Hamana Resort & Spa

  • At Grand Mercure Lake Hamana Resort & Spa, you'll be within a 10-minute drive of Lake Hamana and Hamanako Garden Park. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a seasonal outdoor pool, a children's pool, and a garden.

All inclusive details

  • All-inclusive room rates at Grand Mercure Lake Hamana Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

    • 369 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must be at least 20 years to stay in a smoking room.
    • Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Free train station shuttle from 2:00 PM to 5:00 PM

Other information

    • Smoke-free property

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Reviews

Grand Mercure Lake Hamana Resort & Spa Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Location

8.0

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast buffet offered a wide variety of delicious options, including both Western and Japanese food. (45 reviews)
  • The restaurant offered a wide variety of delicious food options, including a creative and satisfying breakfast and dinner buffet. (28 reviews)
  • The hot spring was clean, spacious, and lovely, providing a great experience for guests. (11 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Great breakfast, really nice onsen.
Verified review

10/10 Exceptional

Helpful hotel staff They are so kindly
Verified review

10/10 Exceptional

Great location!
Verified review

10/10 Exceptional

Great location!
Verified review

10/10 Exceptional

Nice clean and warm, room, friendly staff. Lovely breakfast
Verified review

8/10 Very good

11th floor is newly renovated. Room is large and the lakeside view is manificent
Verified review

10/10 Exceptional

A plethora of breakfast options were offered every morning. In the evening, snacks and drinks were provided for a few hours in the lounge. A person could easily spend the whole day here. You'll be fed, there's a pool and spring, a shop on the first floor, free drinks. This place is well worth your $$. We felt very well taken care of. We are likely coming back on our next trip to Japan.
Verified review

10/10 Exceptional

A spa hotel 30 min away from the center

This is a spa hotel with mineral baths, excellent food and drinks. It's a bit far from the center of Hamamatsu city (30 min by taxi), but it worth the drive. Service is excellent. Executive lounge with free drinks on the top floor is supper nice (you need to stay in the executive room to have access). The only minor issue - no aircon in the corridors of the top floors. The aircon in the room worked perfectly.
Verified review

10/10 Exceptional

Nice place, clean room and great facilities around the hotel complex. Free parking. Awesome breakfast with choices of different cuisine.
Verified review

10/10 Exceptional

quiet, easy parking
Verified review

8/10 Very good

Absolutely love the local options for breakfast. Such a large variety.
Verified review

6/10 Good

Welcome lounge and night lounge foods are delicious.
Verified review

10/10 Exceptional

Free happy hour drink 3-6 19-21
Verified review

6/10 Good

hospitality, congestion with elevators
Verified review

2/10 Poor

Completely run down and disappointing. The beds were like rocks. Only good thing was the onsen.
Verified review

10/10 Exceptional

酒店停車方便，職員親切，房間整潔寬敞，溫泉舒適，早餐豐富
Verified review

8/10 Very good

建物は古いと思われるが補修がチャンとしてあり快適に住せました
Verified review

8/10 Very good

水回りが古い
Verified review

6/10 Good

スタッフさんは皆さんとてもよかったです。お部屋も綺麗でした！ただ、夜中に声が聞こえてきたのと、ドタドタ振動があったのは気になりました。プールは更衣室が気になりました。とても綺麗とは言えないし、着替えどこでするの？って感じでした。部屋まで水着を着たまま帰れないなら、もう少し綺麗であってほしかったです。食事はお盆でかかなり混雑していてましたので、ゆっくり取りに行けず時間が過ぎてしまいました。補充は速かったとはおもいます。子供はあまり食べるものがなく、お菓子ばっかり食べてました。大人は普通でした。ラウンジはお酒飲む人にはいいのかな。 ソフトドリンクを入れるドリンクバーは、前の人が入れた残が、次のドリンクに少し入るのが気になりました。ブックチャペルには行く時間がなく諦めました。全体的に普通でした！直前に予約できたので、そこはよかったです！
Verified review

8/10 Very good

フロントスタッフの対応が良かった。 今回の宿泊値段ならまあ仕方ないかなと思うが、シミのある壁紙等は少し修繕が必要かなと思う。 朝食は種類が多く、美味しかったので良かった。 また機会があれば利用したい
Verified review

8/10 Very good

卓球、ラウンジのドリンク，お菓子
Verified review

10/10 Exceptional

、
Verified review

10/10 Exceptional

エレベーターの数が少ない気がします。
Verified review

8/10 Very good

エレベーターの待ち時間が非常に長すぎるのだけが不満でしたが、他は全ては満足でした。
Verified review

8/10 Very good

朝食は８時頃から大変込み合いますというチェックイン時の声掛けから みなさん、早めに食べに出てこられたせいか、開始の７時が一番混んでました（笑）