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Casa Lum

3.5 star property
Family-friendly hotel with spa, near San Cristóbal de las Casas Cathedral

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Photo gallery for Casa Lum

Garden Family Kuxel Room | 1 bedroom, premium bedding, in-room safe, soundproofing
Front of property
Reception
View from property
Lekil Luxury Suite Room | 1 bedroom, premium bedding, in-room safe, soundproofing
Take in the views from the rooftop terrace when you stay at Casa Lum. Guests can indulge in massages at the spa, and Mexican cuisine is served at Casa Lum, which is open for breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights at this Colonial hotel. The room service and helpful staff get good marks from fellow travelers.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Laundry facilities
  • Free parking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Room service
  • In-room childcare
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Private bathroom
  • Living room
  • Television
  • Garden
The current price is $87
$102 total
includes taxes & fees
Jul 8 - Jul 9

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Garden Family Kuxel Room

Garden Family Kuxel Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Garden Family Kuxel Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Yard
Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Vaichil Double Room

Vaichil Double Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Vaichil Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ipil Double Room

Ipil Double Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Ipil Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Bathrobes
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed

View all photos for Kool Luxury Suite Room

Kool Luxury Suite Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Kool Luxury Suite Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Rainfall showerhead
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Lekil Luxury Suite Room

Lekil Luxury Suite Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Lekil Luxury Suite Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Rainfall showerhead
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Tsijil Double Room

Tsijil Double Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Tsijil Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Queen Banomil Room

Garden Queen Banomil Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Garden Queen Banomil Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Patio
Yard
Soundproofed
Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jr. Chulel Suite Room

Jr. Chulel Suite Room | 1 bedroom, premium bedding, in-room safe, soundproofing

Jr. Chulel Suite Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Bathrobes
Rainfall showerhead
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Real de Guadalupe 30, Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.2 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 5 min walk - 0.5 km
  • Ex-Convent of Santo Domingo - 7 min walk - 0.6 km
  • Arches of Carmen - 8 min walk - 0.7 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪El Tacoleto - ‬1 min walk
  • ‪La Vina de Bacco - ‬1 min walk
  • ‪Casa Lum - ‬1 min walk
  • ‪Miura Restaurante - ‬1 min walk
  • ‪Casa Cafeólogo - ‬1 min walk

About this property

Casa Lum

Take in the views from the rooftop terrace when you stay at Casa Lum. Guests can indulge in massages at the spa, and Mexican cuisine is served at Casa Lum, which is open for breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights at this Colonial hotel. The room service and helpful staff get good marks from fellow travelers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 8 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited
    • Onsite parking includes off-street options
    • Free offsite parking within 984 ft

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1900
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Designer stores on site
  • Full-service spa
  • Colonial architecture
ROOM

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Separate living room
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Dining

Casa Lum - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 80 to 200 for adults, and MXN 80 to 200 for children
  • Airport shuttle service is offered for an extra charge of MXN 1800 per vehicle (roundtrip)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Casa Lum Hotel San Cristobal de las Casas
Casa Lum Hotel
Casa Lum San Cristobal de las Casas
Casa Lum
Casa Lum San Cristobal De Las Casas, Mexico - Chiapas
Casa Lum Hotel
Casa Lum San Cristóbal de las Casas
Casa Lum Hotel San Cristóbal de las Casas
HELP_OUTLINE

Frequently asked questions

Does Casa Lum offer free cancellation for a full refund?

Yes, Casa Lum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Lum?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Casa Lum?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Casa Lum?

Yes, an airport shuttle is available. The charge is MXN 1800 per vehicle roundtrip.

What are the check-in and check-out times at Casa Lum?

You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-out is available.

What is there to do at Casa Lum and nearby?

Casa Lum has a spa and a garden.

Are there restaurants at or near Casa Lum?

Yes, Casa Lum offers alfresco dining, Mexican cuisine, and garden views.

What's the area around Casa Lum like?

Casa Lum is in Zona Centro, a short 3-minute walk from San Cristóbal de las Casas Cathedral and 4 minutes' walk from Plaza 31 de Marzo.

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Casa Lum Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Restaurant
Food

Reviews

10/10 Exceptional

Great

Was fantastic
Frank S, 1-night trip

10/10 Exceptional

A really great property and clean, the staff was absolutely outstanding! The restaurant amazing! This is a great place to stay.
Mercurio, 3-night trip

10/10 Exceptional

EXCELLENT SERVICE AND REALLY FRIENDLY STAFF

10/10 Exceptional

Casa Lum is simply amazing. We had Ariel help us out during our stay, from any hotel needs to walking us and guiding us to our vehicle. Having coffee outside your door every morning was the best! Definitely going back!
Wendi, 3-night trip

8/10 Very good

The location is the best. Nice garden. The staff is excellent.
Ketankumar, 2-night trip

10/10 Exceptional

Book it! Location is perfect, rooms are spacious and property is beautiful. Staff was so great, not a single complaint.
Maria, 3-night trip

10/10 Exceptional

Great service, good location, very will kept and clean. Highly recommend. Restaurant very good. Hotel is first class.
Jo Marie, 5-night trip

10/10 Exceptional

Lovely boutique hotel in a transformed mexican colonial house. Very friendly, professional staffade me feel very welcomed. Breakfast menu options were delicious. Coffee was always perfect. Rooms are very charming and spacious. Can't wait to go back!
Jose, 5-night trip

10/10 Exceptional

We really enjoyed staying at Casa Lum. It is in an excellent location right on one of the main “andadores” in San Cristobal. The hotel was clean, quiet and the staff were really friendly. They have a small terrace where you can see the sunrise or sunset of the city. The food in the restaurant was good, also if you want more variety there are many restaurants right outside the hotel. Shops, coffee shops, ATM and more places just 5-10 minutes walk away. You can walk to the some of the main places to visit like the Centro Historico, Churches, Mercadito de Los Dulces, Mercadito de Artesanias and more! We are planning to come back again.
Gabriela, 1-night trip

10/10 Exceptional

Nice
José, 1-night trip

10/10 Exceptional

Safety box was inoperable
Pablo, 1-night trip

10/10 Exceptional

Muy bonito hotel, excelente ubicación. Todo el personal es extraordinario.
2-night trip

10/10 Exceptional

Algo de parte del personal de limpieza

Excelente, sin embargo, el servicio de limpieza en las mañanas empieza a barrer las escaleras y a golpear con la escoba de plástico los escalones y te levantas muy temprano pero fuera de eso fuera del ruido exterior de los cuartos excelente todo
5-night trip

10/10 Exceptional

Excelente
Carlos, 2-night trip

10/10 Exceptional

La gente es muy amable y servicial
Magaly, 2-night trip

10/10 Exceptional

Juan, 6-night trip

10/10 Exceptional

Ana, 4-night trip

10/10 Exceptional

Me encantó el fin de semana !
ANGELICA, 1-night trip

8/10 Very good

FABIAN, 3-night trip

10/10 Exceptional

En el Piso hay calefacción! Su restaurante bueno y al final te obsequian café!
Lourdes, 1-night trip

6/10 Good

Diana, 1-night trip

10/10 Exceptional

CARLOS, 2-night trip

10/10 Exceptional

Céntrico. Mejor opción familiar.

Ubicación increíble. Díseño increíble. Comodidad increíble. Comida deliciosa. Servicio muy bueno. Tomar en cuenta que el baño de algunas recámaras tienes que bajar escalones, no apto para personas mayores o lisiadas.
Rodrigo, 6-night trip

10/10 Exceptional

En general la experiencia fue excelente, la ubicación, el servicio, la comida hacen que la estancia sea acogedora. Sin embargo, el servicio de masajes no es muy bueno, deja mucho que desear
Efrain, 2-night trip

10/10 Exceptional

Dinorah, 3-night trip