Why such a low rating? After a long day at the park, we arrived to check in after 4 p.m. An older woman was at the front desk. She checked us in and, after paying, told us the room wasn't ready and we had to come back in an hour. When we asked if we could leave our luggage in the room, she refused. When we returned after more than two hours, the room was barely cleaned. Otherwise, it was fine.