Riad Palais Azukar

Property class: 3
Family-friendly riad with spa, near Jemaa el-Fnaa

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Placing you within a 10-minute walk of Jemaa el-Fnaa, Riad Palais Azukar features a casino and a nightclub. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include an indoor pool, a rooftop terrace, and a poolside bar.

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite, Ensuite, Executive Level

A bedroom with a bed, a nightstand, a wall-mounted artwork, and two wall sconces.

Family Suite, Ensuite, Executive Level

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Double Room, Non Smoking, Pool View

A room with two beds, red walls, a painting, and a window with curtains.

Superior Double Room, Non Smoking, Pool View

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

A dimly lit room with a textured wall, a bed with a red pillow, and a table lamp with a patterned lampshade.

Classic Double Room, 1 Double Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room (Anex)

An open doorway leading to a room with a blue carpet and a white wall.

Standard Double Room (Anex)

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Triple Room, 3 Twin Beds, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

Superior Quadruple Room, Multiple Beds, Non Smoking

  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
84 Derb Lala Chacha, Douar Graoua, Marrakech, 40000

What's nearby

  • Dar Si Said Museum - 2 min walk - 0.2 km
  • Bahia Palace - 5 min walk - 0.5 km
  • Jemaa el-Fnaa - 7 min walk - 0.6 km
  • Souk Semmarine - 10 min walk - 0.9 km
  • Le Jardin Secret - 13 min walk - 1.1 km

Getting around

  • Menara Airport (RAK) - 21 min drive
  • Marrakech Central Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Iraki Shawarma - ‬9 min walk
  • ‪Mö-Mö - ‬10 min walk
  • ‪La cantine des gazelles - ‬6 min walk
  • ‪Henna Art Café - ‬8 min walk
  • ‪Le Tanjia - ‬10 min walk

About this property

Riad Palais Azukar

  • Placing you within a 10-minute walk of Jemaa el-Fnaa, Riad Palais Azukar features a casino and a nightclub. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include an indoor pool, a rooftop terrace, and a poolside bar.

At a glance

Hotel size

    • 8 rooms

Arriving/Leaving

    • Check-in time ends: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets stay free

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (during limited hours)*

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Reviews

Riad Palais Azukar Reviews

5.6

5.2

Cleanliness

9.0

Location

6.0

Staff & service

5.2

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Volveria

Es un Riad sencillo, pero tambien hay que tener en cuenta lo que vale.Que sepas que no vas a un hotel cinco estrellas gran lujo, tampoco te lo cobran. El chico que nos atendio fue muy amable y super educado. Cuando llegamos con el taxi, como no se puede entrar por el callejon, vino a buscarnos hasta el taxi. Recomiendo llevar el telefono del Riad porque asi el taxista puede llamarle. El desayuno que te dan es super correcto. Cafe, te, creps, napolitana, pan, mermeladas, mantequilla y zumo de naranja natural. Para un fin de semana con amigos es un sitio estupendo ya que estas junto a la plaza en medio de la Medina. El ambiente del Riad era de gente joven y familiar. Por la noche no se oia ni una mosca, el descanso esta asegurado.
Verified review

6/10 Good

Accueil et personnel sur place irréprochable, très aimable et serviable .. le riad lui aurait besoin d une remise à neuf et d une remise en conformité . Robinet sdb cassé dans une chambre système WC HS , prise électrique arraché du mur , propreté passable..
Verified review

2/10 Poor

Pas professionnels

Réservation 3 mois avant le départ Arrivé au riad PAS DE CHAMBRES POUR VOUS voilà la cueille me proposer de changer dan un autre riad J'ai de la chance tomber sur une personnalité très gentille Pour les personnels de azukar rein pas de contact pas de excuses
Verified review

2/10 Poor

Très mauvaise expérience avec cet hôtel!!

Nous sommes partis à Marrakech pour 3 jours et nous avions réservés cet hôtel sur internet via Voyages sncf.com. A notre arrivée une personne travaillant dans ce Riad nous à reçu et nous a servi un thé jusque là tout allait bien sauf peut être la très forte odeur de cigarette dans la cour...mais bon passons ce détail ce n'est pas le plus grave. Donc cette personne revient vers nous et nous informe que le Riad est complet...et que nous allons être redirigé vers une annexe équivalente à ce Riad située juste à côté. Et c'est la que les soucis ont commencés, car cette "annexe" se situait à environ 10min de taxi donc pas "juste à côte" et n'avait rien à voir avec le Riad que nous avions réservé car il s'agissait en réalité d'un tout autre Riad appartenant à d'autres personnes et appliquant de tout autres tarifs. En effet ce dernier était beaucoup moins cher qui celui réservé à la base et donc d'une catégorie plus basse. Nous avons donc été "déclassé" et absolument pas remboursé de la différence! Nous avons à plusieurs reprises essayés de joindre la propriétaire du Riad qui n'a jamais daigné nous rappeler... Pour couronner le tout, la veille de notre départ la même personne qui nous avait reçu à notre arrivée débarque à notre nouveau Riad et nous réclame le paiement de la taxe de séjour ainsi que les petits déjeuners...qui étaient compris dans notre tarif! En bref je vous déconseille fortement ce Riad Azukar et son personnel qui ne sont rien d'autres que des arnaqueurs.
Verified review

4/10 Fair

Não recomendo este Riad para ninguém!

Fizemos esta viajem em um grupo de 9 pessoas, que ficariam acomodadas em 5 quartos do Riad, no entanto no dia em que chegamos fomos surpreendidos ao fazer o check in, uma vez que não havia quartos disponíveis para todos. Assim, encaminharam 6 pessoas para outro Riad, o que foi um incômodo, pois já havíamos pagado um carregador de malas, e tivemos que nos deslocar novamente dentro da Medina com várias malas. Passamos uma noite no Riad Celia, que nos atendeu bem, mas no dia seguinte o dono do Riad Palais disse que levaria nossas malas, mas não cumpriu com o combinado, tivemos novamente que nos deslocar com malas pesadas dentro da Medida. Durante nossa hospedagem encontramos acomodações boas no Riad Palais, porém não houve limpeza de quarto em nenhum dia de hospedagem e nem troca de toalhas. Para conseguirmos papel higiênico era necessário requisitar. O café da manhã foi muito fraco todos os dias, eles forneciam uma quantidade irrisória que não dava para 9 pessoas. Sempre tínhamos que requisitar reposição, pois senão a metade das pessoas não comiam. Como passamos 2 noites no deserto, o dono do Riad disse que nos daria 2 lanches à noite, equivalente ao café da manhã, mas não forneceu em nenhum dia, sempre dava uma desculpa de que tínhamos que ter avisado, sendo que já estava tudo acertado. Ahmed se embebeda com outros homens o dia inteiro dentro do Riad o que é horrível. E por fim, nos cobraram taxa de quarto de 47 euros para cada ao final da hospedagem sem prévia informação.
Verified review

10/10 Exceptional

Eccellente è dire poco!!! Consigliato!!!

Riad strutturalmente molto caratteristico, tranquillissimo, accogliente e nel cuore della Medina. Personale accogliente e mostra massima disponibilità. È stato come trovare una seconda casa!
Verified review

6/10 Good

Es un riad muy agradable en pleno corazon de la medina antigua
Verified review

6/10 Good

nähe von centrum

was ich als sehr negativ und ärgerlich empfand dass ich für ein zweites handtuch mehrmals betteln muste auch für toilettenpapier. mir wurde auch gesagt dass sei hier kein hotel wegen den beiden artikel. wenn jeman wert auf frühstück legt ist hier fehl am platz. frühstück sehr sehr mager und man kann auch nichts nachholen.
Verified review

2/10 Poor

Everything was terrible

Did not enjoy the stay at this hotel, was a bit scary as its in a small path road and it gets dark at night with no lights. The staff couldn't even speak arabic or english, just french which i found not helpful at all
Verified review

8/10 Very good

Comfortable sightseeing base

The staff were very obliging at this comfortable rather than luxurious riad. The decor was calming and tasteful as well as being different to our eyes. The hot water was a little temperamental at times. We would definitely return to this riad.
Verified review

6/10 Good