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Riad Palais Azukar

3.0 star property
Family-friendly riad with spa, near Jemaa el-Fnaa

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Photo gallery for Riad Palais Azukar

Courtyard
Classic Double Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, blackout drapes, rollaway beds
Standard Double Room (Anex) | Living area
Courtyard
Indoor pool
Located in the heart of Marrakech, Riad Palais Azukar offers a vibrant retreat with continental breakfast and an on-site spa. Unwind by the poolside bar, indulge in a round of golf or relax at the children's pool. Guests rave about this family-friendly riad.

Reviews

5.6 out of 10

Popular amenities

  • Airport transfer
  • Casino
  • Bar
  • Pet friendly
  • Spa
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Casino
  • Restaurant and pool bar
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Rooftop terrace
  • Children's pool
  • 24-hour room service
  • Babysitting
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Garden

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Quadruple Room, Multiple Beds, Non Smoking

Highlights

Furnished patio
Air conditioning
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room (Anex)

Standard Double Room (Anex) | View from room

Standard Double Room (Anex)

Highlights

Furnished patio
Air conditioning
Free cribs/infant beds
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Daily housekeeping
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Suite, Ensuite, Executive Level

Family Suite, Ensuite, Executive Level | Premium bedding, in-room safe, blackout drapes, rollaway beds

Family Suite, Ensuite, Executive Level

Highlights

Furnished patio
Air conditioning
Free cribs/infant beds
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Daily housekeeping
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Superior Triple Room, 3 Twin Beds, Non Smoking

Highlights

Furnished patio
Air conditioning
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Daily housekeeping
In-room safe
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Classic Double Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, blackout drapes, rollaway beds

Classic Double Room, 1 Double Bed, Non Smoking

Highlights

Furnished patio
Air conditioning
Free cribs/infant beds
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Pool View

Superior Double Room, Non Smoking, Pool View | Premium bedding, in-room safe, blackout drapes, rollaway beds

Superior Double Room, Non Smoking, Pool View

Highlights

Furnished patio
Air conditioning
Free cribs/infant beds
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Daily housekeeping
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
84 Derb Lala Chacha, Douar Graoua, Marrakech, 40000

What's nearby

  • Bahia Palace - 3 min walk - 0.3 km
  • Jemaa el-Fnaa - 8 min walk - 0.7 km
  • Koutoubia Mosque - 13 min walk - 1.1 km
  • Le Grand Casino de La Mamounia - 20 min walk - 1.7 km
  • Majorelle Garden - 5 min drive - 3.3 km

Getting around

  • Menara Airport (RAK) - 18 min drive
  • Marrakech Central Station - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Café de France - ‬7 min walk
  • ‪Café Chez Chegrouni - ‬7 min walk
  • ‪DarDar - ‬6 min walk
  • ‪Le Grand Bazar - ‬8 min walk
  • ‪Restaurant Café Berbère Chez Brahim 1 - ‬7 min walk

About this property

Riad Palais Azukar

Placing you within a 10-minute walk of Bahia Palace, Riad Palais Azukar features a casino and a nightclub. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include an indoor pool, a rooftop terrace, and a poolside bar.

Languages

Arabic, English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in time ends: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets stay free
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (during limited hours)*

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Golf lessons nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Rooftop terrace
  • Garden
  • Adjacent to a golf course
  • An indoor pool
  • Casino
  • Full-service spa
  • Nightclub
  • Traditional architecture

Accessibility

  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Furnished patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the riad's full-service spa, Azukar. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

Onsite venue - This restaurant specializes in Moroccan cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Christmas Eve (December 24) Gala Dinner per adult: EUR 28.00
  • Christmas Eve (December 24) Gala Dinner per child: EUR 14.00 (from 6 to 10 years old)
  • Christmas Day (December 25) Gala Dinner per adult: EUR 35.00
  • Christmas Day (December 25) Gala Dinner per child: EUR 24.00 (from 6 to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: EUR 75.00
  • New Year's Eve (December 31) Gala Dinner per child: EUR 24.00 (from 6 to 10 years old)
  • Airport shuttle transfer per adult: EUR 20 (one way)

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 20 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 18.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Azukar Marrakech
Riad Azukar
Riad Azukar Marrakech
Riad Palais Azukar Marrakech
Riad Palais Azukar
Palais Azukar Marrakech
Palais Azukar
Riad Palais Azukar Riad
Riad Palais Azukar Marrakech
Riad Palais Azukar Riad Marrakech

Frequently asked questions

Does Riad Palais Azukar offer free cancellation for a full refund?

Yes, Riad Palais Azukar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Riad Palais Azukar?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Riad Palais Azukar?

Yes, pets stay free.

Is airport shuttle service offered by Riad Palais Azukar?

Yes, an airport shuttle is available. The charge is EUR 20 per vehicle one way.

What are the check-in and check-out times at Riad Palais Azukar?

Check-in ends: anytime. Check-out time is 11 AM.

Is there an onsite casino at Riad Palais Azukar?

Yes, there's a casino.

What is there to do at Riad Palais Azukar and nearby?

Riad Palais Azukar has a casino, a nightclub, and a spa, as well as an indoor pool, a Turkish bath, and a garden.

Are there restaurants at or near Riad Palais Azukar?

Yes, there's an onsite restaurant that offers Moroccan cuisine.

Does Riad Palais Azukar have any outdoor private spaces?

Yes, every room features a furnished patio.

What's the area around Riad Palais Azukar like?

Riad Palais Azukar is a short 10-minute walk from Jemaa el-Fnaa and 8 minutes' walk from Bahia Palace.

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Riad Palais Azukar Reviews

Reviews

5.6

5.2/10

Cleanliness

6.0/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

8/10

Es un Riad sencillo, pero tambien hay que tener en cuenta lo que vale.Que sepas que no vas a un hotel cinco estrellas gran lujo, tampoco te lo cobran. El chico que nos atendio fue muy amable y super educado. Cuando llegamos con el taxi, como no se puede entrar por el callejon, vino a buscarnos hasta el taxi. Recomiendo llevar el telefono del Riad porque asi el taxista puede llamarle. El desayuno que te dan es super correcto. Cafe, te, creps, napolitana, pan, mermeladas, mantequilla y zumo de naranja natural. Para un fin de semana con amigos es un sitio estupendo ya que estas junto a la plaza en medio de la Medina. El ambiente del Riad era de gente joven y familiar. Por la noche no se oia ni una mosca, el descanso esta asegurado.
3-night trip

6/10

Accueil et personnel sur place irréprochable, très aimable et serviable .. le riad lui aurait besoin d une remise à neuf et d une remise en conformité . Robinet sdb cassé dans une chambre système WC HS , prise électrique arraché du mur , propreté passable..
8-night trip

2/10

Réservation 3 mois avant le départ Arrivé au riad PAS DE CHAMBRES POUR VOUS voilà la cueille me proposer de changer dan un autre riad J'ai de la chance tomber sur une personnalité très gentille Pour les personnels de azukar rein pas de contact pas de excuses
5-night trip

6/10

4-night trip

2/10

Nous sommes partis à Marrakech pour 3 jours et nous avions réservés cet hôtel sur internet via Voyages sncf.com. A notre arrivée une personne travaillant dans ce Riad nous à reçu et nous a servi un thé jusque là tout allait bien sauf peut être la très forte odeur de cigarette dans la cour...mais bon passons ce détail ce n'est pas le plus grave. Donc cette personne revient vers nous et nous informe que le Riad est complet...et que nous allons être redirigé vers une annexe équivalente à ce Riad située juste à côté. Et c'est la que les soucis ont commencés, car cette "annexe" se situait à environ 10min de taxi donc pas "juste à côte" et n'avait rien à voir avec le Riad que nous avions réservé car il s'agissait en réalité d'un tout autre Riad appartenant à d'autres personnes et appliquant de tout autres tarifs. En effet ce dernier était beaucoup moins cher qui celui réservé à la base et donc d'une catégorie plus basse. Nous avons donc été "déclassé" et absolument pas remboursé de la différence! Nous avons à plusieurs reprises essayés de joindre la propriétaire du Riad qui n'a jamais daigné nous rappeler... Pour couronner le tout, la veille de notre départ la même personne qui nous avait reçu à notre arrivée débarque à notre nouveau Riad et nous réclame le paiement de la taxe de séjour ainsi que les petits déjeuners...qui étaient compris dans notre tarif! En bref je vous déconseille fortement ce Riad Azukar et son personnel qui ne sont rien d'autres que des arnaqueurs.

4/10

Fizemos esta viajem em um grupo de 9 pessoas, que ficariam acomodadas em 5 quartos do Riad, no entanto no dia em que chegamos fomos surpreendidos ao fazer o check in, uma vez que não havia quartos disponíveis para todos. Assim, encaminharam 6 pessoas para outro Riad, o que foi um incômodo, pois já havíamos pagado um carregador de malas, e tivemos que nos deslocar novamente dentro da Medina com várias malas. Passamos uma noite no Riad Celia, que nos atendeu bem, mas no dia seguinte o dono do Riad Palais disse que levaria nossas malas, mas não cumpriu com o combinado, tivemos novamente que nos deslocar com malas pesadas dentro da Medida. Durante nossa hospedagem encontramos acomodações boas no Riad Palais, porém não houve limpeza de quarto em nenhum dia de hospedagem e nem troca de toalhas. Para conseguirmos papel higiênico era necessário requisitar. O café da manhã foi muito fraco todos os dias, eles forneciam uma quantidade irrisória que não dava para 9 pessoas. Sempre tínhamos que requisitar reposição, pois senão a metade das pessoas não comiam. Como passamos 2 noites no deserto, o dono do Riad disse que nos daria 2 lanches à noite, equivalente ao café da manhã, mas não forneceu em nenhum dia, sempre dava uma desculpa de que tínhamos que ter avisado, sendo que já estava tudo acertado. Ahmed se embebeda com outros homens o dia inteiro dentro do Riad o que é horrível. E por fim, nos cobraram taxa de quarto de 47 euros para cada ao final da hospedagem sem prévia informação.

10/10

Riad strutturalmente molto caratteristico, tranquillissimo, accogliente e nel cuore della Medina. Personale accogliente e mostra massima disponibilità. È stato come trovare una seconda casa!

6/10

Es un riad muy agradable en pleno corazon de la medina antigua

6/10

was ich als sehr negativ und ärgerlich empfand dass ich für ein zweites handtuch mehrmals betteln muste auch für toilettenpapier. mir wurde auch gesagt dass sei hier kein hotel wegen den beiden artikel. wenn jeman wert auf frühstück legt ist hier fehl am platz. frühstück sehr sehr mager und man kann auch nichts nachholen.

2/10

Did not enjoy the stay at this hotel, was a bit scary as its in a small path road and it gets dark at night with no lights. The staff couldn't even speak arabic or english, just french which i found not helpful at all

8/10

The staff were very obliging at this comfortable rather than luxurious riad. The decor was calming and tasteful as well as being different to our eyes. The hot water was a little temperamental at times. We would definitely return to this riad.