Mercure Jakarta Batavia

Property class: 4
Hotel with spa, near Taman Fatahillah

Choose dates to view prices

When you stay at Mercure Jakarta Batavia, you'll be within a 10-minute drive of Grand Indonesia and Taman Fatahillah. Guests can be pampered with massages at the spa, and Malaka Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a 24-hour fitness center are other highlights.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Conference center
  • 12 meeting rooms

Feel at home (6)

  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

Available filters for rooms
Showing 10 of 10 rooms

Family Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Privilege, Room, 2 Twin Beds

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 Queen Bed

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Privilege, Luxury Room, 1 King Bed

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Privilege, Luxury Room, 2 Twin Beds

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

Privilege, Room, 1 Double Bed, Terrace

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Suite, 1 King Bed

  • 116 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, Multiple Beds

  • 143 sq m
  • Sleeps 6
  • 2 King Beds

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About the neighborhood

Map
Jalan Kali Besar Barat 44-46, Jakarta, DKI Jakarta, 11230

What's nearby

  • Taman Fatahillah - 5 min walk - 0.4 km
  • Jakarta History Museum - 5 min walk - 0.4 km
  • Museum of Fine Arts and Ceramics - 6 min walk - 0.6 km
  • Museum Bank Indonesia - 8 min walk - 0.7 km
  • Pancoran Chinatown Point - 14 min walk - 1.2 km

Getting around

  • Soekarno-Hatta Intl. Airport (CGK) - 31 min drive
  • Halim Perdanakusuma Intl. Airport (HLP) - 41 min drive
  • Jakarta Angke Station - 4 min drive
  • Jakarta Kota Station - 13 min walk
  • Jakarta Jayakarta Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Babah Koffie by Kawisari - ‬3 min walk
  • ‪Kantin Mega Rasa - ‬5 min walk
  • ‪Kohvi - ‬5 min walk
  • ‪Hystorica Cafe - ‬5 min walk
  • ‪Denhaag Room - ‬4 min walk

About this property

Mercure Jakarta Batavia

  • When you stay at Mercure Jakarta Batavia, you'll be within a 10-minute drive of Grand Indonesia and Taman Fatahillah. Guests can be pampered with massages at the spa, and Malaka Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a 24-hour fitness center are other highlights.

At a glance

Hotel size

    • 376 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool

Working away

  • 12 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Alaya Spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Malaka Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Loubee - Onsite bar. Open daily.
Soenda Kelapa - Onsite bar. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Deposit: IDR 500000.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 135000 to 150000 for adults, and IDR 70000 to 150000 for children
  • Airport shuttle service is offered for an extra charge of IDR 380000 per vehicle (one-way)

Children & extra beds

  • Airport shuttle service for children up to age 12 costs IDR 380000 (one-way)

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Rivier Hotel Jakarta
Rivier Jakarta
Batavia Hotel Jakarta
Mercure Jakarta Batavia Hotel
Mercure Jakarta Batavia Jakarta

Frequently asked questions

Does Mercure Jakarta Batavia offer free cancellation for a full refund?

Yes, Mercure Jakarta Batavia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Jakarta Batavia?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Mercure Jakarta Batavia?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mercure Jakarta Batavia?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Mercure Jakarta Batavia?

Yes, an airport shuttle is available. The charge is IDR 380000 per vehicle one-way.

What are the check-in and check-out times at Mercure Jakarta Batavia?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Mercure Jakarta Batavia and nearby?

Mercure Jakarta Batavia has a spa and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Mercure Jakarta Batavia?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Mercure Jakarta Batavia like?

Mercure Jakarta Batavia is a short 7-minute walk from Jakarta History Museum and 17 minutes' walk from Pancoran Chinatown Point.

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Reviews

Mercure Jakarta Batavia Reviews

8.6

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was ideal for relaxation, wonderful, peaceful, and spacious. (9 reviews)
  • The breakfast buffet offered a wide variety of options and was delicious with daily changing side dishes. (8 reviews)
  • The hotel has a nice gym with new equipment. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Breakfast
Location
Bed
Room service
Value

Reviews

Verified review

10/10 Exceptional

Had a very nice stay. Very nice staff.
Verified review

10/10 Exceptional

Very nice hotel in historical part of the town, close to airport
Verified review

10/10 Exceptional

The room was spacious, fresh and spotlesdly clean, with excellent bedding, linens, towels and a very good bathroom with a fabulous shower. The hotel is of an interesting design, large and elegant
Verified review

8/10 Very good

Easy to walk to attractions in old town
Verified review

10/10 Exceptional

Good location
Verified review

10/10 Exceptional

Nice staff. Great amenities, such as the pool, morning buffet, laundry, and gym. Easy access to tourist sights. The room is clean, up to date, and complete grooming kit.
Verified review

8/10 Very good

It’s a stay in a historical building and it was nice. I enjoyed lounging at the pool in the morning as it was peaceful.
Verified review

10/10 Exceptional

Excellent hotel in Old Town Jakarta

This was an add on day to my original five day stay I enjoyed the hotel and the staff, especially Tarysa and Erna at the front desk, Julia at the restaurant and Nisa from the Spa and situated in the Old Town the location was ideal for me
Verified review

10/10 Exceptional

Excellent

Very nice. Specially swimming pool is wonderful.
Verified review

10/10 Exceptional

Good hotel, good breakfast, good location

Good hotel, good breakfast. Walking distance to café Batavia. No parasols at the pool. Staff had put our suitcases in the wrong vehicle that had almost left for the airport. Only fast running by my son prevented the disappearance of our luggage.
Verified review

8/10 Very good

In the hotel, although some of the decorations were tacky because of Lunar New Year. Which has the power because it was close to the Historic Dutch colonial area of Jakarta, which was huge disappointment. The doorman insisted on calling us a taxi instead of letting us go to the street, said it would be four minutes, and 15 minutes later said the taxi had canceled and he would call another. We walked out in the street and held a taxi in less than one minute. The breakfast buffet was beautiful and extensive.
Verified review

8/10 Very good

The hotel facilities are good, clean and new. The beds are comfortable and clean. I did not love the neighborhood and wouldnt stay in this location again, but if you need an hotel around the area this is a good option. On our last night, we ordered room service and I was informed that the POS machine wasnt working and that he would return the next day. In the morning, they knocked in our room before 7am to charge, bothering our sleep. Besides that, service was good.
Verified review

8/10 Very good

Delayed check in due to room not being ready. However, staff was kind and apologetic in explaining. Also we stayed on the 6th floor and it smelled like cigarette smoke. Not sure if smoking was allowed in the hotel or just on certain floors. But didn’t appreciate that. Also the carpet in the hallway was dirty.
Verified review

4/10 Fair

Bad cleaning service!

Cleaning is really not good. Had hair in the sink and around it when arrived, there were no hand towels and cleaning during the stay was not good... The hotel room was refurbished and looked nice, but internet bandwidth and acoustic from other rooms were not good.
Verified review

10/10 Exceptional

I had an excellent stay at the Mercure Batavia. My only problem was with securing a ride from the airport to the hotel. The hotel booked a ride for me with Golden Bird and they were not prepared for my arrival. I would suggest a different airport transfer service.
Verified review

8/10 Very good

Good
Verified review

10/10 Exceptional

Well maintained and easy accessible stay in Jakarta
Verified review

8/10 Very good

overall was good.
Verified review

8/10 Very good

The place is very nice. Room floor and bathroom had a few spots which indicated it was not 100% clean but it was alright. Breakfast was ok
Verified review

10/10 Exceptional

Excellent value for a short stay, rooms were large and service impeccable. If you are looking to live away from the Jakarta crowd yet close to most of the major attractions then this is the place for you
Verified review

2/10 Poor

Our group stayed at Mercure Jakarta and booked a total of five rooms. Before arrival, we explicitly requested quiet rooms. Unfortunately, our experience was disappointing from the start. The first room assigned to us had a non-functioning soap dispenser and no working bathroom ventilation fan. Although we were moved to another room, it was located next to the elevator, resulting in constant noise and making it far from the quiet room we had requested. Cleanliness was another major issue. Not only was our room dirty, but all five rooms booked by our group showed poor housekeeping standards. Cabinets and surfaces were covered with a noticeable layer of dust, giving the impression that the rooms had not been properly cleaned before our arrival. We considered making a formal complaint but decided against it after already having to raise issues about the room defects. The situation became even more frustrating when we requested an extra bed. After returning from a long day out and already being asleep, we received a call at 10:30 PM demanding immediate payment for the extra bed. We explained that we were already in bed, yet management insisted on coming to our room with a payment terminal. We were told that payment had to be collected immediately because they did not have our details and could not trust that the charge would be settled later. This explanation was simply not credible, as the hotel already had our reservation and guest Do not stay here unless you want bedbugs
Verified review

10/10 Exceptional

Good quality of facilities
Verified review

6/10 Good

Pre arrival communication was lacking. Checkin went very smooth, but the lead up due to my late arrival (1am) and no communication was stressful. The room was sufficient for my needs. The massage area was clean, but be very sure to Clearly Communicate the timing, style to avoid any misunderstanding and discomfort during your Massage. The shower drain was slow to drain and the hand held wand leaked. (Though that just needed tightening which I did myself.) The location is very close and convenient to old town, the walk is slightly confusing due to construction and road closures, and you need to cross very busy roadways to get there. But it is certainly doable. Besides one interaction that made me feel uncomfortable , Staff were very friendly and accommodating.
Verified review

10/10 Exceptional

good!
Verified review

10/10 Exceptional

Really great hotel with amazing staff, clean rooms and nice pool and bars. The breakfast is also really great. The staff is super friendly and helps with all requests. Jovi is one of the staff members and he is a really kind person who does his job very well. Great hotel!