The Ritz-Carlton, Macau

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Located just 3.5 mi (5.7 km) from the airport, The Ritz-Carlton, Macau offers a free shuttle at scheduled times. Guests can visit the spa to be pampered with deep-tissue massages, facials, or detox wraps, and Lai Heen, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a free water park, an outdoor pool, and a lazy river. Public transportation is just a short walk: Pai Kok Station is 8 minutes and Stadium Station is 11 minutes.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and lazy river
  • Free water park
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower

Why we love this property

Business meets pleasure
This hotel in the shopping district offers meeting spaces and a business center. Guests can unwind with spa treatments and poolside beverages.
Michelin star dining
Culinary adventures await at 3 restaurants, including a Michelin-starred Chinese venue with pool views. French and vegetarian options add variety.
Aquatic adventures
This luxury hotel dazzles with an outdoor pool, free water park, children's pool, and lazy river. Poolside amenities include a bar and pool-view restaurant.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Premier Suite, 1 Bedroom (Club, Lounge Access)

A spacious hotel room with a large bed, a sitting area, a television, and a view of the city through large windows.

Premier Suite, 1 Bedroom (Club, Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Carlton, Lounge Access)

A spacious bedroom with a large bed, a bench, a nightstand, and a mirror.

Club Suite, 1 Bedroom (Carlton, Lounge Access)

8.0 out of 10
Very good
(1 review)
  • City view
  • 100 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

A spacious bedroom with a large bed, a bench, a nightstand, and a mirror.

Suite, 1 Bedroom

  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom

A spacious hotel room with a large bed, a sitting area, a television, and a view of the city through large windows.

Premier Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 85 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms (Carlton, Lounge Access)

A spacious hotel room with a large bed, a sitting area, a television, and a view of the city through large windows.

Club Suite, 2 Bedrooms (Carlton, Lounge Access)

  • 150 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Double Bed

A spacious hotel room with a large bed, a sitting area, a television, and a view of the city through large windows.

Suite, 1 Double Bed

  • City view
  • 178 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (1 Double Bed)

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Double Bed (1 Double Bed)

  • 178 sq m
  • Sleeps 5
  • 1 Double Bed

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About the neighborhood

Map
Estrada da Baía da Nossa Senhora da, Esperanca, Cotai, 853

What's nearby

  • Galaxy Macau Casino - 1 min walk - 0.1 km
  • Rua do Cunha - 6 min walk - 0.5 km
  • Cotai Arena - 9 min walk - 0.8 km
  • Cotai Strip - 14 min walk - 1.2 km
  • Venetian Macao Casino - 17 min walk - 1.4 km

Getting around

  • Macau Intl. Airport (MFM) - 11 min drive
  • Zhuhai (ZUH-Jinwan) - 53 min drive
  • Hong Kong International Airport (HKG) - 62 min drive
  • Zhuhai Station - 19 min drive
  • Pai Kok Station - 8 min walk
  • Stadium Station - 11 min walk
  • Cotai West Station - 12 min walk
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪gaga - ‬11 min walk
  • ‪Cha Bei - ‬3 min walk
  • ‪Passion by Gerard Dubois - ‬12 min walk
  • ‪星巴克 - ‬11 min walk
  • ‪Laurel Restaurant - ‬1 min walk

About this property

The Ritz-Carlton, Macau

  • Located just 3.5 mi (5.7 km) from the airport, The Ritz-Carlton, Macau offers a free shuttle at scheduled times. Guests can visit the spa to be pampered with deep-tissue massages, facials, or detox wraps, and Lai Heen, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a free water park, an outdoor pool, and a lazy river. Public transportation is just a short walk: Pai Kok Station is 8 minutes and Stadium Station is 11 minutes.

At a glance

Hotel size

    • 230 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children's club*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Free airport shuttle from 9 AM to 11 PM

Offsite

    • Free area shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Lazy river
  • Free local shuttle
  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Rooftop garden
  • Fitness center
  • An outdoor pool
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Lazy river
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • LED television
  • Premium TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

The Ritz-Carlton Spa, Macau has 11 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Dining

Lai Heen - Overlooking the pool, this restaurant specializes in Chinese cuisine and serves lunch and dinner. 1-star Michelin rating. Open select days.
The Ritz-Carlton Cafe - This café specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Bar & Lounge - Onsite bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MOP 418 per person

Children & extra beds

  • Rollaway beds are available for MOP 1500.0 per night
  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

Also known as

Ritz Carlton Macau Hotel Cotai
Ritz Carlton Macau Cotai
Ritz-Carlton Macau Hotel Cotai
Ritz-Carlton Macau Hotel
Ritz-Carlton Macau Cotai
Ritz-Carlton Macau
The Ritz Carlton Macau
The Ritz-Carlton, Macau Hotel
The Ritz-Carlton, Macau Cotai
The Ritz-Carlton, Macau Hotel Cotai

Frequently asked questions

Does The Ritz-Carlton, Macau offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Macau?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Ritz-Carlton, Macau?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Ritz-Carlton, Macau?

Yes, there's free self parking.

Is airport shuttle service offered by The Ritz-Carlton, Macau?

Yes, a free airport shuttle is available from 9 AM to 11 PM at scheduled times.

What are the check-in and check-out times at The Ritz-Carlton, Macau?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at The Ritz-Carlton, Macau?

No, this hotel doesn't have a casino, but Galaxy Macau Casino (10-min walk) and Venetian Macao Casino (3-min drive) are both nearby.

What is there to do at The Ritz-Carlton, Macau and nearby?

The Ritz-Carlton, Macau has a spa and a lazy river, as well as a steam room and an arcade.

Are there restaurants at or near The Ritz-Carlton, Macau?

Yes, there are 3 onsite restaurants, featuring Chinese cuisine and pool views.

What's the area around The Ritz-Carlton, Macau like?

The Ritz-Carlton, Macau is a short 8-minute walk from Pai Kok Station and 12 minutes' walk from Rua do Cunha.

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