Kau Lodge

3.0 star property
Natales lodge with restaurant and bar/lounge

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Escape to the tranquil surroundings of Kau Lodge, where a warm welcome awaits. Start your day with a continental breakfast and enjoy convenient amenities like in-room WiFi, coffee shop/cafe, bar and restaurant.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (6)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Coffee shop/cafe
  • Coffee/tea in a common area
  • Snack bar/deli
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Free self parking
  • Snack bar/deli
  • Free toiletries
  • Hair dryer

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room

Highlights

Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Standard Double or Twin Room

Highlights

Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 2 Large Twin Beds

Standard Double Room

Highlights

Private bathroom
Hair dryer
Free bottled water
Daily housekeeping
  • Ocean view
  • Sleeps 2
  • 1 Twin Bunk Bed

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About the neighborhood

Map
Pedro Montt 161, Natales, Magallanes, 6160000

What's nearby

  • Costanera - 1 min walk - 0.1 km
  • Puerto Natales Casino - 3 min walk - 0.3 km
  • Old Pier - 3 min walk - 0.3 km
  • Cueva del Milodon - 6 min walk - 0.6 km
  • Plaza de Armas - 7 min walk - 0.7 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 20 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 113 miles/181.9 km

Restaurants

  • â€ȘBaguales Brewery & Restaurant - ‬5 min walk
  • â€ȘSlowly Bar - ‬3 min walk
  • â€ȘEl Puesto Restobar - ‬5 min walk
  • â€ȘPatagonia Dulce - ‬4 min walk
  • â€ȘCafe Kau - ‬1 min walk

About this property

Kau Lodge

Enjoy your visit to Natales with a stay at Kau Lodge . You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open Monday - Sunday (7:00 AM - 8:00 PM)
    • Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free offsite parking within 33 ft
    • Street parking available

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Services

  • Tour/ticket assistance

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Renovations and closures

The property is closed between March 31 and December 31.

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Kau Lodge Puerto Natales
Kau Lodge
Kau Puerto Natales
Kau Lodge Natales
Kau Natales
Kau Lodge Lodge
Kau Lodge Natales
Kau Lodge Lodge Natales

Frequently asked questions

Is Kau Lodge currently open?

The property is closed between March 31 and December 31.

Are pets allowed at Kau Lodge ?

Sorry, pets aren't allowed.

Is parking offered on site at Kau Lodge ?

Yes, there's free self parking.

What are the check-in and check-out times at Kau Lodge ?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.

Is there an onsite casino at Kau Lodge ?

No, this lodge doesn't have a casino, but Puerto Natales Casino (3-min walk) is nearby.

Are there restaurants at or near Kau Lodge ?

Yes, there's an onsite restaurant.

What's the area around Kau Lodge like?

Kau Lodge is a short 1-minute walk from Costanera and 3 minutes' walk from Puerto Natales Casino.

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Reviews

Kau Lodge Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

8.6

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities

Reviews

10/10 Exceptional

Great place to stay!

The Kau Lodge is a great place to stay. Right kn the ocean, an awesome cafe and outdoors shop on the first floor and the staff is super accompdating to your needs. They ordered us a taxi transfer to the airport, let us store our bags when we did the W trek and we even checked in really late at night and someone was there to help us. The included breakfast was medicore and the rooms a tad small but everything was cozy and comfy and its super close to downtown and other restaurants.
John, 1-night trip

10/10 Exceptional

We stayed 1 night at Kau lodge as we transitioned from Patagonia to Chiloé during our travels. We arrived on a rainy Wednesday evening, and to our surprise their cafe is closed weekly on Wednesdays. Their location is not too far from the Plaza de Armas, which has many restaurants and shops near by. The staff was friendly and went out of their way to accomodate an early breakfast for us the next day. Our room was plenty of space for two, and we had an amazing view out to the gulf. Overall exactly what we needed to catch some rest before a full day of travel. One downside for any light sleepers out there is rooms with a view could be a bit noisy from the Avenida Pedro Montt traffic.

8/10 Very good

Wundervolle Aussicht, sehr freundliche und hilfsbereite Miarbeiter*innen, liebevolles und reichhaltiges FrĂŒhstĂŒck, leider sehr hellhörig
Denise, 4-night trip

10/10 Exceptional

Highly recommend

We ended up booking Kau Lodge last minute after high winds cancelled our trip down Rio Serrano. It was so clean and comfy with great views of the water. Breakfast was very good and they have real coffee. Big thanks to the hotel staff who helped us a ton with getting taxis and holding our luggage. We stayed in three different places in Puerto Natales (weskar lodge and the garden domes) and Kau is our favorite.
1-night trip

8/10 Very good

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çœșă‚ăŒăšăŠă‚‚ă‚ˆăă€éƒšć±‹ćșƒăăŠæž…æœ”æ„ŸăŒă‚ă‚ŠăŠă—ă‚ƒă‚Œă§ă™ă€‚ăƒĄă‚€ăƒłă‚čトăƒȘăƒŒăƒˆă‹ă‚‰ăŻć°‘ă—æ­©ăăŸă™ăŒă€ă‚«ăƒ•ă‚§ăŒäœ”èš­ă•ă‚ŒăŠă„ă‚‹ăźă§äŸżćˆ©ă§ă™ă€‚ ăŸăŸă€ăƒŻă‚€ăƒłă‚·ăƒ§ăƒƒăƒ—ă‚„ă‚«ăƒ•ă‚§ăȘă©ăźă‚ŻăƒŒăƒăƒłăŒă‚‚ă‚‰ăˆăŠçŸŽć‘łă—ă„ăƒŻă‚€ăƒłă‚’æ•™ăˆăŠă‚‚ă‚‰ăˆăŸă—ăŸă€‚
1-night trip

10/10 Exceptional

Real cozy place and beautiful location. The staff was super friendly.
2-night trip

10/10 Exceptional

The property was exactly what I expected from the pictures and description. The rooms are small - very hostel like - comfortable. Staff were great and coffee shop has wonderful desserts.
1-night trip

6/10 Good

CalefacciĂłn

No se podía regular la calefacción del baño, estaba muy caluroso
Camila, 2-night trip

6/10 Good

Pocos servicios. El grifo del lavabo estaba casi de adorno. Casi no salia agua
1-night trip

10/10 Exceptional

SpÀnnande back packer hotell

Kau Lodge Ă€r ett litet ”back packer” Hotel i staden Puerto Natales i södra Chile. Hotellet har havsutsikt och ligger i gĂ„ngavstĂ„nd till huvudgatan dĂ€r det finns flera restauranger och butiker. VĂ„rt dubbel rum hade sköna breda kojsĂ€ngar. Det finns ocksĂ„ vanliga dubbelrum. Vi hade fin panorama utsikt över viken. Frukosten Ă€r enkel och serveras i hotellets cafĂ©. Man sitter lĂ€ngs lĂ„ngbord som inbjuder till prat med hotellets andra gĂ€ster. Stilen pĂ„ hotellet Ă€r enkel och prĂ€glas av naturen i omrĂ„det med vackra trĂ€paneler, handvĂ€vda mattor. Personalen var hjĂ€lpsam och alla talade fin engelska
erik, 2-night trip

2/10 Poor

No coffee in a coffee house...

Breakfast was a scam. In a coffee House there was no fresh coffee included in the breakfast, the breakfast was really basic and not fresh. Room and bathroom were Dirty when we arrived. The only good thing was the nice lady at the check-in that organized new blankets and cleaning. Not recommendable, better options in Puerto natales! No quality price relation.
1-night trip

8/10 Very good

Comfortable and clean. We stayed a night before going into Torres Del Paine.
1-night trip

10/10 Exceptional

Stayed here the night before and after the W-trek. Highly recommend it.
Hesam, 1-night trip

10/10 Exceptional

Excelente vista e Ăłtimo custo benefĂ­cio

Hotel com a melhor vista da cidade, com todos os quartos voltados para o lago. O fato de serem somente 12 quartos faz com que o mesmo tenha um ambiente mais exclusivo e dedicado. Estilo boutique, com decoração de bom gosto e clima intimista. Possui um delicioso cooffe shop que atrai visitantes da cidade. Todos os funcionårios são extremamente atenciosos. A 5min a pé do centro.
Gustavo, 5-night trip

2/10 Poor

Staff with bad attitude

Let's start with check in counter, i arrived at 1:20pm on 09 February and approached the reception to maybe check in early, she said "oh, check in is at 2pm!" without saying "i'm sorry that you can't check in yet". So, at exactly 2pm I approached the same lady and she asked me what I want, as if she didn't recognize me like there are more than 1 Asian guy in that hotel. Anyway, i said i'm checking in. She said: "can you give us another 10 minutes?" Later that night I went out to the common area on the second floor because wifi is soooo poor inside my room. I listened to a 35-second voice recorded message of my friend on my phone and put in speaker so i can write what she was saying but the receptionist asked me to not put it in speaker as other rooms are occupied, though it wasn't loud at all. anyway, her voice was louder than when i put my phone on speaker. The next day for breakfast, it was free. That was good. The lady at the check-in counter told me to sit on one of the chairs in the restaurant and someone will be there. i waited 5 minutes and the server just keeps going back and forth cleaning other tables. i finally told the server, i'm having breakfast. and she said: "go!" which means it's self-service. I did not know, i'm the only one there at that time. She should at least asked me because i'm sitting there and i'm the only guest there at the restaurant. And there's no egg! Definitely not staying there again!

10/10 Exceptional

Waterfront Hotel mit tollem Service

Tolle Übernachtungsmöglichkeit direkt am Wasser. FrĂŒhstĂŒck wird bei Bedarf auch frĂŒher serviert, sehr gut, vorallem, wenn man zum Nationalpark fĂ€hrt und frĂŒh raus muss. Schönes CafĂ© mit angeschlossen mit sehr gutem Kaffee. Leider wird dieser nicht auch zum FrĂŒhstĂŒck serviert. Das einzige Manko an diesem Hotel.

8/10 Very good

Great lodge & location

We stayed at Kau 2 nights: 1 night before our trek to Torres del Paine and 1 after. We enjoyed both nights very much. The lodge and room decor is very cozy and the staff accommodating. We checked in pretty late on our first night and were met by a lovely older gentleman who expected us. He promptly checked us in so we can get some rest before our trek. The beds are very comfortable and the rooms clean. The walls are a bit thin and the lodge faces the outside street so you can hear some of the other guests and outside traffic. Not a huge issue at all. Also, if you want a blow dryer, they have a couple of floaters so ask for them at the desk (and return after use for other guests to use, please). Also, no TVs in room, which in our case, was perfectly ok. We also left half of our belongings at the lodge for a week during our trek with no issues. All very easy and very enjoyable experience. Definitely recommend.

6/10 Good

Good view

Hotel is on the main road and close to the center of town. Room was good and decore was unique. Front desk staff was not helpful at all. Breakfast was so so. No eggs served unless you asked for it. No where on the breakfast information board it mansions that you can have eggs in buffet breakfast. We asked one time in our three nights stay, lady seemed extremely upset that she had to get up to fix us an egg. Not a good or courteous staff all around. In one month of our travel in Chile, this was the only bad staff experience.

8/10 Very good

Sehr gemĂŒtliche Lodge in toller Lage

Puerto Natales ist ein kleiner netter Ort als Basis fĂŒr einen Besuch im Torres des Paine, bietet aber sehr gute Restaurants und eine großartige Aussicht. Die Kau Lodge ist gemĂŒtlich und gut ausgestattet, das FrĂŒhstĂŒck könnte besser sein.

10/10 Exceptional

Mysigt hotell med bra lÀge och eget café

Trevligt hotell med ett mysigt café i anslutning till receptionen. Mkt god capucchino.

6/10 Good

Fine for backpackers(not us)

The rooms are located above a coffee shop with soft seating, and an outdoor clothing shop. We stayed in two different rooms. The first room, for two nights, was a full/queen bed on the corner of the building. The view was great, and the bed was comfortable. After that, it went south. The bathroom plumbing emitted a constant smell of sewage and there wasn't a closet to hang anything. There were four hooks with hangars on them on the wall. So it turned your outdoor gear into an art installation. You had to borrow a hairdryer each day you wanted one. There was an included breakfast that consisted of a few slices of cold cuts and granola plus yogurt packs. There is a full service coffee shop with espresso drinks but the included breakfast has a coffee maker with ready-made coffee that is watered down. Our 2nd morning, one of the two girls working at the shop gave my wife attitude when she asked if we could get an espresso. One of those conversations you wonder how you get yourself into and why you're reaping the wrath of a stranger. Thankfully, the other girl working that day was very nice and came over after to ask what we needed. Our second room was a bunk room, which had a door that didn't close. It had opened and was ajar when we woke up in the morning, despite being locked. When we mentioned it to the staff at the desk as we were checking out they didn't seem phased in terms of it being an apparent issue that hasn't been addressed by the owner.

8/10 Very good

Buen hotel, deficiente personal.

El lugar tiene dependencias limpias, cuidadas, arquitectura y ambientaciĂłn bien contruidas y pensadas. El personal desafortunadamente no concuerda con el hotel. Escaza amabilidad, poca explicaciĂłn de los servicios y carĂĄcteristicas del establecimiento. Descortesia departe de mucamas. En general, personal no capacitado.

10/10 Exceptional

TrÚs bonne halte avant d affronter le parc Torres del paine! Et grand réconfort pour le retour

6/10 Good

Friendly staff, nice view, awkward room though

The photos of the view look amazing but the bathroom is very small and the shower incredibly awkward. Staff very helpful though

8/10 Very good

Kurzer Trip nach Natales

Atemberaubender Ausblick aus dem Zimmer. Nett eingerichtet. Jedoch war der Boden nicht ganz sauber. Ansonsten empfehlebswert!