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MainStay Suites Mackay

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MainStay Suites Mackay is a great choice for a stay in Mackay. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Other highlights at this luxurious hotel include an outdoor pool, a terrace, and a garden.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Fitness center
  • Self parking
  • Terrace
  • Air conditioning
  • Garden
  • Front-desk safe
  • Vending machine
  • Laundry service

For families (6)

  • Cribs/infant beds (surcharge)
  • Stovetop
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
The current price is $142
$149 total
includes taxes & fees
Sep 12 - Sep 13

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency)

A modern living room with a grey sofa, a dining table with chairs, a kitchen area with white cabinets and appliances, and a hallway leading to a bathroom.

Suite, Multiple Beds, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

A hotel room with a bed, a bedside table, a lamp, an air conditioner, and a painting on the wall.

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible, Non Smoking (Efficiency)

A modern living room with a grey sofa, a wooden coffee table, and a dining area with a wooden table and chairs.

Room, Multiple Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

A modern hotel room with a dining area, kitchenette, and a bed.

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Non Smoking (Efficiency)

A hotel room with a bed, desk, chair, and a large mirror.

Room, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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8.4 out of 10, Very Good, 587 reviews
The price is $129
$142 total
includes taxes & fees
Aug 30 - Aug 31
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About the neighborhood

Map
38 Macalister Street, Mackay, QLD, 4740

What's nearby

  • Artspace Mackay - 2 min walk - 0.2 km
  • Mackay Enertainment and Convention Centre - 5 min walk - 0.5 km
  • Bluewater Lagoon - 8 min walk - 0.7 km
  • Caneland Central - 8 min walk - 0.7 km
  • Harrup Park - 3 min drive - 2.2 km

Getting around

  • Mackay, QLD (MKY) - 11 min drive
  • Mackay Station - 9 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 25 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪BP - ‬9 min drive
  • ‪KFC - ‬12 min walk
  • ‪The Coffee Club Canelands Café - ‬12 min walk
  • ‪Mojos - ‬7 min walk

About this property

MainStay Suites Mackay

  • MainStay Suites Mackay is a great choice for a stay in Mackay. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Other highlights at this luxurious hotel include an outdoor pool, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 97 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (AUD 25 per night)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Barbecue grills

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Working away

  • Meeting room
  • Conference space (775 square feet)

Services

  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave
  • Stovetop
  • Toaster
  • Free bottled water

More

  • Housekeeping on request
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of AUD 25 (subject to availability)
  • Late check-in between 10:00 AM and noon can be arranged for an extra charge of AUD 50
  • Late check-out can be arranged for an extra charge of AUD 50.00 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per day
  • Rollaway beds are available for AUD 60 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of AUD 350 per accommodation, per stay

Parking

  • Covered self parking costs AUD 25 per night
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mackay Quest
Quest Hotel Mackay
Quest Mackay
Quest Mackay Hotel
Quest Mackay
Aligned Corporate Residences Mackay Hotel
Aligned Corporate Residences Mackay Mackay
Aligned Corporate Residences Mackay Hotel Mackay

Frequently asked questions

Does MainStay Suites Mackay offer free cancellation for a full refund?

Yes, MainStay Suites Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at MainStay Suites Mackay?

Yes, there's an outdoor pool.

Are pets allowed at MainStay Suites Mackay?

Yes, cats and dogs are welcome. There's a charge of AUD 350 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at MainStay Suites Mackay?

Yes. Self parking costs AUD 25 per night.

What are the check-in and check-out times at MainStay Suites Mackay?

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. There's a charge of AUD 25 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of AUD 50.00 (subject to availability). Contactless check-out is available.

What is there to do at MainStay Suites Mackay and nearby?

MainStay Suites Mackay has an outdoor pool and a fitness center, as well as a picnic area and a garden.

Are there restaurants at or near MainStay Suites Mackay?

Yes, there's an onsite restaurant.

What's the area around MainStay Suites Mackay like?

MainStay Suites Mackay is in City Centre, a short 6-minute walk from Mackay Enertainment and Convention Centre and 8 minutes' walk from Bluewater Lagoon.

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