This was our fourth visit over four years. There was only one reason we kept booking the Artesian Motel was for the artesian indoor and outdoor natural hot pools. This year after three years returning for four days, expecting how it had been on past visits. For three days the two artesian pools were Lukewarm to say the best and on the fourth day a few points were added, but still not what it was in the past.
Then came the excuses verging from mild excuses to lies. I checked out the final lie when told by management it was, the Artesian water levels were lower than normal, and management had to close it down daily for a set period. I checked this out with the local council. They advised me there were no restrictions on drawing artesian water, a lie.
On arrival we paid for a larger unit with a kitchenette unbeknown to us these units did not receive any sunlight, so we requested a unit that had the sun most of the day. A downgrade, but no offers of any sort of refund or other benefit to offset our financial loss.
We were not the only visitors who had returned from visits, many we spoke to were also extremely disappointed and like us will never return.