Reef Resort Motel

Property class: 4
Mackay motel with outdoor pool and restaurant

Choose dates to view prices

Reef Resort Motel is a great choice for a stay in Mackay. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
The current price is $96
$105 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Queen Room

A hotel room with a bed, a desk with a computer, a chair, a TV, and a window with curtains.

Queen Room

8.0 out of 10
Very good
(7 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A hotel room with two beds, a nightstand, a lamp, a desk, and a chair.

Twin Room

7.6 out of 10
Good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Spa Suite

A bedroom with a bed, bedside lamps, a nightstand, a desk, and a window with curtains.

Executive Spa Suite

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Family Suite

A hotel room with a bed, a desk with a television, two chairs, a small table with a vase, and a nightstand with a lamp.

2 Bedroom Family Suite

  • 49 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Similar properties

A hotel room with two beds, a sitting area, a painting on the wall, and an air conditioning unit.
Miners Lodge Motor Inn
West Mackay
  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 372 reviews
The price is $76
$84 total
includes taxes & fees
Nov 2 - Nov 3
Miners Lodge Motor Inn
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign in
Sign up, it's free

About the neighborhood

Map
166-170 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Mackay Regional Botanic Gardens - 10 min walk - 0.9 km
  • Pioneer Valley - 15 min walk - 1.3 km
  • Jubilee Park - 3 min drive - 2.6 km
  • Caneland Central - 4 min drive - 3.0 km
  • Mackay Marina Village & Shipyard - 11 min drive - 10.4 km

Getting around

  • Mackay, QLD (MKY) - 5 min drive
  • Mackay Station - 29 min walk

Restaurants

  • ‪Hungry Jack's - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪Primal - ‬3 min drive

About this property

Reef Resort Motel

  • Reef Resort Motel is a great choice for a stay in Mackay. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant.

At a glance

Hotel size

    • 35 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 8:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking

Other information

    • Designated smoking areas (fines apply)

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reef Resort Motel Reviews

7.6

Good

7.6

Cleanliness

7.8

Location

7.8

Staff & service

7.0

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Friendly staff and clean room
Verified review

6/10 Good

The botanic gardens was a close walk away, same as a 24/7 IGA -Cole’s. Close to the airport
Verified review

10/10 Exceptional

it is convenient to where I wanted to go around Mackay. Friendly staff, happy to help.
Verified review

8/10 Very good

Looking a little tired and dated and needs up-grading. Room very basic. Helpfulness of staff was very good.
Verified review

6/10 Good

The property is in a good location for travelling through. The beds need updating urgently and they squeak... a lot!! Parking is first in best dressed, so if you go out for dinner, you'll likely lose you close spot and have to park elsewhere. Restaurant was closed for dinner and breaky.
Verified review

6/10 Good

Room was dated within, broken fittings including fridge. Bed was clean.
Verified review

10/10 Exceptional

Friendly reception very cleanand convenient to local shops
Verified review

8/10 Very good

Plenty of space. Walking distance to shops and pub Quiet rooms and friendly ataff
Verified review

6/10 Good

It felt under the standard, or at least below the ones I stayed before for same price.
Verified review

6/10 Good

Like - Central location, easy access Dislike - update if linen and room could do with an update.
Verified review

8/10 Very good

Great room, a couple of small issues, no plug for the bathroom sink also no door handle to close the shower screen when i hopped in the shower. A in all. A very good place to stay.
Verified review

10/10 Exceptional

Good
Verified review

8/10 Very good

Good
Verified review

10/10 Exceptional

That is good for me thank you
Verified review

6/10 Good

Room was not cleaned during my stay
Verified review

4/10 Fair

Cheap and nasty….. handy work done by owners and it’s easy to tell. The “buffet” was pretty much their family dining room. This place needs a good hard look at itself as I wouldn’t even pay the $135 that I did. More like a $70/night place. Dirt, mould and stains from previous people staying as well as linens smelt like they weren’t washed properly.
Verified review

4/10 Fair

No spare pillows couldn’t turn the hot water tap on the when we did we couldn’t turn it off dripped non stop all night
Verified review

6/10 Good

The property very dated curtains had holes no crockery and went to reception to get some was told see the man in number 5 seriously very poor service.
Verified review

10/10 Exceptional

You get what you pay for. I did not expect the resort to be in such disrepair and to be so noisy. The traffic from the highway is constant and you hear every plane take off. The on site secure parking is very tight and it is difficult to manoeuvre a big vehicle around. Next time I will do more research and pay more money for a more comfortable and quiet location.
Verified review

6/10 Good

Free wifi but can’t used
Verified review

4/10 Fair

Disappointing to see the ceiling of the bathroom covered in mould. I will be requesting a refund from the manager later today. It’s very sad to see that the property is not maintained to Australian standards. I have photographed this also for reference.
Verified review

4/10 Fair

I don't mind dated and tired in this price range ($109) as long as it's clean. Unfortunately this wasn't the case here. Toilet and shower were in need of a really good clean. No maintenance - the soap rack was hanging off in the shower which could have been easily fixed. We booked for 3 people, only 2 towels provided. No hairdryer. Uncomfortable beds with no extra pillows or blankets. Real improvement needed here.
Verified review

6/10 Good

The property is run down and doesn't depict the online photos well. The bed was terrible with springs sticking through and our bathroom was unfortunately dirty with hair strands in the shower and around the sink, rubbish in the bin and dirty tissues on the counter. The carpet in the room is lifting and lumpy, with marks all over. There were no glasses or water in the fridge. A kettle was present but no items to make a tea or coffee. The two lamps in the room didn't work and two of the three lights had blown bulbs. The tv was glitching and it was hard to park in the small spaces provided. Disappointing experience.
Verified review

2/10 Poor

My Daughter checked in as I was on a flight. Upon check in she a was told by the very unpleasant receptionist that my 3 year old grandson wasn’t on the booking and she would have to sign a declaration, which she did, to agree to that, when in fact he was on the booking. I sorted the issue out with him over the phone but my daughter and her son stayed at a friends house as she was made feel like she had done something wrong. There was tea, coffee and sugar but no milk for a cup of tea. There was a large hole in the towel. I would never stay there or recommend it to anyone.
Verified review

6/10 Good

.