Verified review
2/10 Poor
Ahad Soley
Apr 13, 2018
Unthinkable that happened...
Imagine you arrive at the hotel at 5 am, and find no reception person, but the security person tells you that your reservation is there but no room are available! By the way, the receptionist will not come to help you out! They just recommended to complain and find another hotel close by.
This is exactly what happened to me! If a hotel can ignore your reservation and does not even help you out to find an alternative deserves nothing but negative review. I do not recommend this hotel to those passengers who take their contracts seriously and wish Expedia will help them out at times like this. Unfortunately, even Expedia was not there to resolve this issue. How was I supposed to contact them with phone, when I just arrived at the hotel in early morning? I did not have any local SIM card. The hotel even did not allow me use their WiFi.



















