Hotel Citadelle

Property class: 3
Hotel in Québec City

Choose dates to view prices

Hotel Citadelle puts you within a 10-minute drive of Laval University and Aquarium of Quebec. Free perks include WiFi and self parking. Also, Grande Allée and Vidéotron Centre are within a short drive. Fellow travelers say great things about the helpful staff and overall value.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (8)

  • Daily housekeeping
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is $70
$83 total
includes taxes & fees
Oct 4 - Oct 5

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk with a laptop, a chair, a window with curtains, a painting on the wall, and a bedside table with a lamp.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(109 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a vase of flowers.

Double Room, 2 Double Beds

7.4 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Hot Tub

A hotel room with a large bed, a sitting area with a chair and a table, a television, and a bathtub with a red flower arrangement.

Deluxe Room, 1 King Bed, Hot Tub

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Connecting Room (basement), 2 Queen Beds with Double Sofabed

A room with two beds, a sofa, a chair, and two wall-mounted lamps.

Connecting Room (basement), 2 Queen Beds with Double Sofabed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room (basement), 2 Queen Beds and 1 Double Bed

A hotel room with two beds, a television, a small refrigerator, and a nightstand with a lamp.

Family Room (basement), 2 Queen Beds and 1 Double Bed

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

Economy Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9

What's nearby

  • Aréna Gaétan-Duchesne - 8 min walk - 0.7 km
  • Maison O'Neill - 2 min drive - 1.5 km
  • Laval University - 6 min drive - 5.5 km
  • Quebec City Convention Center - 13 min drive - 11.1 km
  • Château Frontenac - 14 min drive - 11.8 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive
  • Quebec Sainte-Foy Station - 10 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 10 min drive
  • Quebec Palace Station - 15 min drive

Restaurants

  • ‪Wendy's - ‬2 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬6 min walk
  • ‪Ashton - ‬2 min drive

About this property

Hotel Citadelle

  • Hotel Citadelle puts you within a 10-minute drive of Laval University and Aquarium of Quebec. Free perks include WiFi and self parking. Also, Grande Allée and Vidéotron Centre are within a short drive. Fellow travelers say great things about the helpful staff and overall value.

At a glance

Hotel size

    • 36 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite extended parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception

What to do

  • Ski area nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 063070, 2027-07-31

Also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Does Hotel Citadelle offer free cancellation for a full refund?

Yes, Hotel Citadelle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Citadelle?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Citadelle?

Yes, there's free self and extended parking.

What are the check-in and check-out times at Hotel Citadelle?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Hotel Citadelle and nearby?

Have fun with nearby winter activities like skiing.

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Reviews

Hotel Citadelle Reviews

7.6

Good

7.6

Cleanliness

7.0

Amenities

8.2

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Breakfast
Bathroom
Value
Location
Air conditioning
Highways
Shower

Reviews

Verified review

10/10 Exceptional

room was very clean, staff was extremely helpful and understanding.
Verified review

4/10 Fair

The hotel website stated breakfast. The website shows breakfast in the pictures. No breakfast in the breakfast room. Only coffee. Outlets are loose & dangerous. Opening into the wall around the light fixture.Both the bed sheets were stained. The latch lock was broken. It was clean.
Verified review

6/10 Good

Not much to say it’s a motel room was clean, bed was comfy outside in the back was a little rough all in all was fine
Verified review

10/10 Exceptional

Room was super clean and comfy. I had a great time at this location, definitely recommend it
Verified review

4/10 Fair

Reception dirty carpet and old everything with missing lamps ,room clean and restaurants and stuff around
Verified review

10/10 Exceptional

Great auberge style accommodation, friendly and helpful staff.
Verified review

10/10 Exceptional

Room was clean, bathroom was updated, but blankets were stained and need to be updated. Otherwise very good for the money.
Verified review

8/10 Very good

It was clean and spacious, the location was great
Verified review

10/10 Exceptional

Clean and comfortable.
Verified review

10/10 Exceptional

Good room for a night
Verified review

10/10 Exceptional

Excellent service
Verified review

10/10 Exceptional

Front desk was super friendly and attended all our requests without a problem. The room and everywhere was very clean and neat. Beds comfortable. Had a great stay ! 100% will return when we are back to quebec
Verified review

6/10 Good

Not as well maintained as expected. Air conditioning unit was very noisy.
Verified review

8/10 Very good

Clean room and nice place
Verified review

10/10 Exceptional

It was very comfy with all the necessities in it
Verified review

6/10 Good

The room in good condition, old building
Verified review

10/10 Exceptional

The hotel and the room was what we expected from what was advertised.
Verified review

8/10 Very good

was a good stay for an overnight. it is a bit out dated but not bad to stay. The AC needs to be updated for sure, room had a bit of musty smell. bed was comfy though
Verified review

4/10 Fair

Staff are friendly, inviting, room was clean and easy check in. Safety wise, the wired in smoke detector is non existent. For a hotel it is a 2, for a motel it is a 5
Verified review

6/10 Good

PROs :good location, clean, easy parking CONs: little outdated facility, low water pressure in bathroom and the circuit breaker always short circuit when using microwave
Verified review

2/10 Poor

The room smelled like a moldy old basement. It’s confusing on what you are getting on Expedia with this hotel. We would have paid more for a better room. The only thing we did enjoy was the “drive up to the door” option. Other than that, we will not stay again. Perhaps we will consider trying the “nice” part of the hotel. The staff were nice.
Verified review

4/10 Fair

It was dirty, no shampoo, no comforter on the bed, but the staff was very nice and helpful.
Verified review

10/10 Exceptional

My room was clean, when checking in it was a relief that he spoke English. Not sure if the establishment had a place to go have coffee or breakfast I was only in the room to sleep.
Verified review

10/10 Exceptional

All good to my taste :)
Verified review

8/10 Very good

Old hotel with very few facilities drinking water was mostly finished at front and you have to ask them to replace the water big jar , smoking smell can bother you even if you have booked non smoking room , some time when u book it’s difficult to judge the quality..