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5 Swiss Hotel

3.0 star property
Kigali hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for 5 Swiss Hotel

Bar (on property)
Free daily buffet breakfast
Exterior
Standard Twin Room | Minibar, in-room safe, desk, blackout drapes
Front of property
In the heart of the business district, 5 Swiss Hotel offers a serene escape with a garden and free breakfast buffet. Unwind on the sun-kissed terrace or stay connected with in-room WiFi. Guests appreciate helpful staff and multilingual support.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pet friendly
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Self-serve laundry
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $100
$121 total
includes taxes & fees
Nov 3 - Nov 4

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, Hill View

Minibar, in-room safe, desk, blackout drapes

Standard Double Room, Hill View

Highlights

LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Minibar
Coffee/tea maker
  • 16 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Minibar
Coffee/tea maker
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

Highlights

LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Minibar
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, Garden View

Minibar, in-room safe, desk, blackout drapes

Studio, Garden View

Highlights

LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Minibar
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

Heaven Restaurant & Boutique Hotel

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  • Free breakfast
  • Spa
  • Airport transfer
9.2 out of 10, Wonderful, 322 reviews
The price is $95
$115 total
includes taxes & fees
Nov 15 - Nov 16
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About the neighborhood

Map
KN 25 Street 2, Kiyovu, Kigali

What's nearby

  • Union Trade Center - 5 min walk - 0.5 km
  • Kigali Genocide Memorial Centre - 4 min drive - 3.0 km
  • Kigali Heights - 6 min drive - 3.8 km
  • Kigali Convention Centre - 6 min drive - 4.2 km
  • Nyamirambo Stadium - 6 min drive - 4.5 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪UMUT Cafe&Restaurant - ‬10 min walk
  • ‪The House of Mandi - ‬10 min walk
  • ‪Preet Fast Food - ‬10 min walk
  • ‪Hotel des Milles Collines - ‬4 min walk
  • ‪Quick Bites - ‬10 min walk

About this property

5 Swiss Hotel

Enjoy your visit to Kigali with a stay at 5 Swiss Hotel. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other features include a snack bar/deli, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club, JCB International, Union Pay

Also known as

5 Swiss Hotel Kigali
5 Swiss Hotel
5 Swiss Kigali
5 Swiss
5 Swiss Hotel Hotel
5 Swiss Hotel Kigali
5 Swiss Hotel Hotel Kigali

Frequently asked questions

Does 5 Swiss Hotel offer free cancellation for a full refund?

Yes, 5 Swiss Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at 5 Swiss Hotel?

Yes, pets are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.

Is airport shuttle service offered by 5 Swiss Hotel?

Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.

What are the check-in and check-out times at 5 Swiss Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in is available.

What is there to do at 5 Swiss Hotel and nearby?

5 Swiss Hotel has a garden.

Are there restaurants at or near 5 Swiss Hotel?

Yes, there's an onsite restaurant.

What's the area around 5 Swiss Hotel like?

5 Swiss Hotel is in the heart of Kigali, a short 5-minute walk from Union Trade Center and 19 minutes' walk from Kandt House Museum of Natural History.

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5 Swiss Hotel Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Restaurant
Food
Shopping
Breakfast
Bar
Trip
Ambience
Room

What guests liked

  • Breakfast was plentiful and good with many choices. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very nice and super friendly and free laundry service was excellent.
Sabine, 5-night trip

10/10 Exceptional

Staff was very friendly, helpful and professional.
Archie, 7-night trip

10/10 Exceptional

Very helpful and friendly staff!!!! Great location and very calm premise. Highly recommended specially for business trips. The staff at the reception and bar are very supportive.
Subhash, 8-night trip

10/10 Exceptional

I felt at home during my first few minutes at the 5 Swiss Hotel. The staff treated me like family and I will never forget all of the wonderful people I met. Nadine, you will always be in my heart, as well as Sylvere, Mya, William. I could just keep going. Good food in the restaurant for dinners, wonderful breakfasts, and lovely grounds. A short walk to the free zone, which is great for shopping, grabbing some local food, or just walking around. Any day trips that you might want to take can be set up with the staff. Even the drivers they send you out with are helpful and kind. I highly recommend this hotel for your stay in Kigali. You will not be disappointed. I think fondly of my stay often.
Sharon, 7-night trip

10/10 Exceptional

Great location, good sized room and nice atmosphere. The bed is a bit stiff for me but with jet lag was no issue. .
Brad, 3-night trip

10/10 Exceptional

Oasis au milieu de Kigali

J'ai eu beaucoup de plaisir à séjourner dans cet hôtel. Bien situé par rapport aux activités offertes par Kigali, c'est néanmoins un havre de paix, de tranquillité, avec de la verdure. Se relaxer tranquillement après une journée chargée est un réel plaisir, avec un personnel aux petits soins, comme le patron William, d'ailleurs. Beaucoup de disponibilités pour organiser les transports ou des activités.
Jocelyne, 7-night trip

10/10 Exceptional

The staff went out of their way to be helpful and my room was quiet and comfortable with beautiful plants outside the door. I enjoyed the breakfast with so many choices and the dinners were also delicious. I plan to stay at 5 Swiss again next year when I return to Rwanda.
Sarah, 8-night trip

10/10 Exceptional

How lucky to have chosen 5 Swiss for my stay in Kigali! This is a true gem tucked away on picturesque, quiet streets close to sites, moto taxis, and groceries/shopping. It was always a pleasure to return “home” to the warmth of 5 Swiss staff, a lovely garden, and my comfortable room. I hope to return one day!
Cynthia, 4-night trip

10/10 Exceptional

バルコニーに通じるサッシのカギが壊れており、フロントに電話。カギの状態が悪く修理は明日と言われた。しかし翌日も対応せず、結局壊れたままでせっかくのバルコニーを利用出来なかった
Mon, 2-night trip

10/10 Exceptional

Lovely authentic stay with great staff

The staff are so helpful and friendly. Enjoyed the food. Lovely clean room and comfortable bed. More like home than a hotel.
Pierre, 3-night trip

10/10 Exceptional

Charming hotel, excellent food, service and rooms.

A very good hotel, excellent service, modern room in older building, surroundings beautiful. I had the best filet mignon I have had for a long time. I can recommend this charming hotel.
Jorgen, 1-night trip

8/10 Very good

The hotel is in one of the best possible locations, right in the center of Kigali, close to the main institutional buildings, international hotels and shopping areas. The area is totally safe and the hotel is very quiet and offers a peaceful atmosphere thanks to its lush garden. The hotel offers a restaurant on the back terrace: the choice of dishes is not wide but the quality of food is excellent and prices are reasonable. I had a very large room with a kitchenette and a small private garden terrace, the bathroom was very simple and essential but clean and fucntional. The real plus of the hotel, though, is its staff: everyone is extremly kind, professional, always smiling and ready to listen and satisfy all requests (taxis, tips about restaurants, trips, shopping and other practical details). Having to wake up and leave very early for some day trips, a packed breakfast and lunch was provided according to my preferences. Though staying only 4 nights at the hotel, at the end of my stay, when saying goodbye to the staff, I felt I had been among friends rather than in a hotel. The negative points are minor ones but ... the furniture in my bedroom was a bit dated, but I saw the other ones and, though smaller, they had a very modern look; also, the mosquito net in my room could not be used properly because of the size of the bed: it was impossible to isolate the bed completely.
ANDREA, 4-night trip

10/10 Exceptional

All the staff were extremely friendly and helpful. My room was spacious, comfortable and quiet. The grounds are small but are filled with beautiful flowers, fruit trees and herbs. I enjoyed the atmosphere of the restaurant, with soft jazz playing and delicious food. I love the vine covered exercise area tucked in above the parking lot. There is plenty of room for drivers to pull in, turn around and exit. This was my first time staying at 5 Swiss and I plan to return on my next teaching trip to Rwanda.
Sarah, 6-night trip

8/10 Very good

This property is very well located. The staff is very nice n helpful. There could be more meal options for vegetarians
Renu, 4-night trip

10/10 Exceptional

Great hotel in Kigali

My friend recommended it and the best price was on Hotels.com. It’s clean, modern and comfortable with friendly staff. Not stuffy at all. Well situated in Kigali and a good base for exploring further afield. A nice lounge and garden to drink a coffee while chatting to your friends. The bar and restaurant are reasonably priced and food is good. Breakfast is plentiful.
Suresh, 6-night trip

10/10 Exceptional

A gem - stay here!
Katherine, 6-night trip

10/10 Exceptional

Very clean property as for staff members, they make you feel like you have your own personal butler of every requests you might need.
Adilise, 1-night trip

10/10 Exceptional

Beautiful and quiet

The hotel is a quaint and cosy place with exceptional service. I absolutely loved the compound with its green spaces, there are many secluded areas one could just hang out, listen to music and read a book. Although it is small, I found it to be private and very comfortable. I absolutely loved my room, it was super clean and quiet. I got a hill view room, but unfortunately they were out of the ones with a balcony. I recomend the rooms with a balcony and will definitely get one of those on my next visit.
3-night trip

10/10 Exceptional

Friendly, helpful staff, clean room and great location
2-night trip

10/10 Exceptional

Very clean. Good service. Safe compound. Good location.
1-night trip

8/10 Very good

It was a nice stay. The room was clean and inviting. Checkout should be at least 12PM.
Visitor, 1-night trip

8/10 Very good

Prettig verblijf

Goede lokatie, goed ontbijt, vriendelijke ontvangst. Het hotel is schoon en de kamers zijn voorzien van alle noodzakelijke faciliteiten.
3-night trip

10/10 Exceptional

Charming hotel in the center of Kigali

Amazing place and very welcoming. This is my second time here. First time was in 2015. I absolutely love this place. People here are incredibly wonderful and treat you lovely. Area is very safe and in walking distance to many places you want to see in Kigali. I live every single person who work here, and great respect to the owner, William.
Mikhail, 1-night trip

10/10 Exceptional

Helpful pleasant staff. Nice room with kettle and small fridge
6-night trip

6/10 Good

Comfortable room close to the downtown. Good food at the restaurant. Overall a little expensive for what you get
5-night trip