Verified review
10/10 Exceptional
Sandra
Sep 21, 2026
This hotel was great. We had a little problem with our coffee maker and they took care of it quickly. We had a similar issue when we were staying at QC hotel and spa in Rome and we had to notify them several times and it wasn’t taken care of until that afternoon after we had coffee at their restaurant. There was a big difference in customer service we had with Eiger hotel. We would stay here for sure again. Benjamin was great. He explained everything and the driver who picked us up was also great. Their customer service was outstanding! I highly recommend this place. The people who answered our phone calls whenever we needed help were very responsive. Great people!!!

































