Our room did not have hot water in the shower on the first night, and then again on our third night. We heard the same from other visitors. Instead of admitting / fixing the problem, they sent us to public shower and claimed that the manager will be notified. Later on, other employes admitted that it's a known problem. Just disrespectrul, dishonest and deceptive.
The hotel is adjacent to a main train rails, and trains with various coal and other load, as well as Amtrak, are passing very often, turning the night sleep into a real issue.
Rooms are not being serviced or cleaned during the stay, and we have stepped on a safety pin, probably left in the room by previous guest.
The hotel charges a daily resort fee, but ran out of some small and included items that we have asked for.
Over all, terrible and disrespectful experience through our entire group.