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Hotel Los Portales

3.5 star property
Chinandega hotel with outdoor pool and restaurant

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Photo gallery for Hotel Los Portales

Rooftop terrace
Front of property - evening/night
Double Room | 1 bedroom, premium bedding, minibar, in-room safe
Executive Suite, 2 Bedrooms, Kitchenette | Living room | 32-inch flat-screen TV with cable channels, TV
Outdoor pool, sun loungers
At Hotel Los Portales, immerse yourself in a tranquil retreat with a free breakfast buffet, soothing spa services, and an inviting pool. Relax on the sun-kissed terrace or stroll through the beautiful garden.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Spa

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • 24-hour room service
  • Spa services
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Separate bedroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $93
$107 total
includes taxes & fees
Jun 5 - Jun 6

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels, TV

Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 91 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | 32-inch flat-screen TV with cable channels, TV

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Blackout drapes/curtains
  • 85 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 2 Bedrooms, Kitchenette

Executive Suite, 2 Bedrooms, Kitchenette | Living room | 32-inch flat-screen TV with cable channels, TV

Executive Suite, 2 Bedrooms, Kitchenette

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
Flat-screen TV
Premium bedding
2 bedrooms
  • 107 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, premium bedding, minibar, in-room safe

Standard Single Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, minibar, in-room safe

Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

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Interior

Hotel Los Balcones De Chinandega

  • Free breakfast
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 27 reviews
The price is $64
$74 total
includes taxes & fees
May 24 - May 25
Hotel Los Balcones De Chinandega
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About the neighborhood

Map
Rotonda Los Encuentros 500 metros norte, Chinandega

What's nearby

  • Museo Chorotega-Nicarao - 6 min walk - 0.6 km
  • Iglesia El Calvario - 15 min walk - 1.3 km
  • Guadalupe Church - 2 min drive - 2.1 km
  • Mausoleum of Rubén Darío's Mother - 3 min drive - 1.8 km
  • Santa Ana Parish - 3 min drive - 2.1 km

Getting around

  • Augusto C. Sandino Intl. Airport (MGA) - 164 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Nogal - ‬3 min drive
  • ‪Plaza Farallones - ‬3 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Taquitos El calvario - ‬15 min walk
  • ‪Las Tejitas - ‬14 min walk

About this property

Hotel Los Portales

When visiting Chinandega, Hotel Los Portales is a great choice to consider. Guests can indulge in massages and enjoy French cuisine at La Terraza, which is open for lunch and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 30 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

La Terraza - This restaurant specializes in French cuisine and serves lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 130 per person (one-way)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Hotel Los Portales Chinandega
Hotel Los Portales
Los Portales Chinandega
Hotel Los Portales Hotel
Hotel Los Portales Chinandega
Hotel Los Portales Hotel Chinandega

Frequently asked questions

Does Hotel Los Portales offer free cancellation for a full refund?

Yes, Hotel Los Portales does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Los Portales?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Los Portales?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Los Portales?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Hotel Los Portales?

Yes, an airport shuttle is available. The charge is USD 130 per person one-way.

What are the check-in and check-out times at Hotel Los Portales?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Los Portales and nearby?

Hotel Los Portales has an outdoor pool and a fitness center, as well as spa services and a garden.

Are there restaurants at or near Hotel Los Portales?

Yes, La Terraza offers French cuisine.

What's the area around Hotel Los Portales like?

Hotel Los Portales is a short 15-minute walk from Iglesia El Calvario and 10 minutes' walk from Museo Chorotega-Nicarao.

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Hotel Los Portales Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

We have been here a few times and every time it has been a really good experience. They always provide excellent customer service that’s why we always come back.
1-night trip

10/10

I realy lije the way of the look of the beautiful hotel. Super clean and very friendly and helpful staff. Best hotel in Chinandega it nay be one of the best in Nicaragua.
1-night trip

10/10

Great experience, staff and most important part clean
3-night trip

10/10

Very clean
1-night trip

10/10

Lovely location, great staff And great service Lovely staff will definitely come back.
4-night trip

10/10

Very clen and beautiful hotel and super friendly staff olso excellent food and drinks.
3-night trip

8/10

I really enjoyed my stay at the hotel, the staff was very professional and attentive. I will stay again in the near future.
1-night trip

10/10

Very well kept and clean. staff was professional and friendly.
1-night trip

10/10

Beautiful hotel but they delay your check out until someone goes to the room to check it. It is strange and that is the reasons I might be looking for other options.
1-night trip

10/10

Rooms are nice, bathroom was very clean shower with hot water, bed is comfortable, breakfast was included, staff was very attentive and friendly

10/10

Always great accommodation in our room. The pool is always clean the staff is great. Breakfast is a good selection of food however they can upgrade the special of the day for the guests like wings, chicken bites, the drinks but in general great place to be 😊
3-night trip

10/10

Very good hotel, only no coffee machine in the room
1-night trip

10/10

Excellent service and cleaniness
1-night trip

8/10

Nice place to stay, breakfast is good. Will probably come back.
1-night trip

10/10

I LOVE ALL ABOUT THIS PLACE. VERY COMFORTING & CLEAN, GREAT BREAKFAST
3-night trip

10/10

Wow! What a treasure! We will definitely stay here again. The staff, the rooms, the beautiful property…all incredible! The hotel breakfast alone was worth coming back for. Our breakfast server was the best we ever had anywhere. Multiple restaurants within a few minutes walking distance. We are at Dragonfly last night and it was wonderful. The pool at Los Portales is lovely as well! Very impressed!
1-night trip

10/10

We always have a great time at los portales hotel. The staff is friendly and courteous. We have fun here!! The foods not bad! I love NACATAMALES.
3-night trip

10/10

Was an overall nice yet affordable hotel. Only negative was that the lighting to the Hotel entrance after a certain time seems to be turn off. I understand off energy consumption but a sensor and of course the lights to the main entrance of the hotel.
2-night trip

10/10

Clean and well taken care of
1-night trip

4/10

I was force to pay $15.00 for a towel that they say I took, I was never walk through the amount of towels. The place is beautiful. This has happened before to my daughter as well.
1-night trip

6/10

Room smell humedity, bathroom fan sounds like it’s gonna brake. Nobogy helped me with my lugagge.
1-night trip

6/10

Overall this is a nice place to stay when compared to other hotels in Chinadega. They have a very good breakfast, It’s quiet and clean, and staff is friendly. However, the internet signal in my room was very poor and my device disconnected frequently from the wifi. Additionally, the internet speed was slow and did not allow me to download pictures messages. Lastly, it is listed that this hotel has a gym and spa and that is no longer accurate. Expedia and Los portales need to update the gym and spa part. In the gym picture it shows a treadmill which is no longer available. What they do have is Pilates classes that are only available to women (this is what the receptionist told me when I asked about the gym).
16-night trip

10/10

I recently had the pleasure of staying at The Portales Hotel in Chinandega, Nicaragua, and I can’t recommend it highly enough! From the moment we arrived, the welcoming atmosphere and outstanding service made us feel like we were part of a family. The pool is absolutely stunning—clean, beautifully designed, and the perfect temperature! It was a fantastic place to relax during the warm days. Breakfast was a highlight of each morning. The all-you-can-eat buffet offered a wide variety of delicious options, and I loved that I could order my eggs cooked exactly how I wanted. Breakfast service from 6 to 11 AM made it easy to enjoy a leisurely start to the day. For lunch and dinner, the culinary offerings were exceptional! I especially recommend trying the salmon with veggies; it was simply phenomenal! Each meal was thoughtfully prepared, and the flavors were incredible. The rooms are perfect for unwinding after a day of exploration. The air conditioning was a blessing, the WiFi was excellent, and the spacious bathrooms with walk-in showers were such a treat. Our room was consistently cleaned, ensuring a comfortable stay. What truly stood out, however, was the amazing staff. From Crishian and Francisco at the bar to the lovely concierge team—Heidy, Lorena, Stephanie, and Milagro—their warm smiles and friendly demeanor made every interaction a joy. Jorge was also fantastic.
3-night trip

2/10

We’ve stayed at this hotel several times, every time we travel to Nicaragua to visit family. Clean hotel, great rooms, delicious food. My review is just for the front desk lady ( I failed to get her name ) she was working on 11/24/22 3am, I had to check out at this time because I had to be at the airport at 6am. Anyway, as I am walking out I have to turn in the room key because if you don’t they charge you $10. She tells me to wait so she can inspect the room ( this has never happened every time we’ve stayed here) , we wait for her to come back from the room, she comes back like 20 minutes later , and tells me we have to pay $26 because a TOWEL IS A DIRTY!!!!! Not a hole.. not cut, not missing, a towel was dirty… I said excuse me? She said yes , we have to charge you because the towel in the bathroom is dirty with dirt, I had to laugh and asked if the hotel didn’t have a washing machine? I hope this gets to the manager and owner because charging a guest for a dirty towel is insulting, we will never stay in this hotel again, go next door to the fallarones hotel instead!
4-night trip

8/10

El sitio está muy bien mantenido y muy bien ubicado. Es una lástima que ahora no tenga gimnasio para los huespedes, siendo que ese era un muy buen complemento.
3-night trip