Aparthotel

Alteza Polanco

Property class: 4
Aparthotel with restaurant, near Plaza Polanco

Choose dates to view prices

When you stay at Alteza Polanco, you'll be in a great location, within just a 10-minute walk of Plaza Polanco and Plaza Carso Shopping Center. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. A fitness center and a terrace are other highlights, and all apartments offer flat-screen TVs and room service. Fellow travelers say great things about the helpful staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Laundry facilities
  • Parking available
  • Air conditioning

Main amenities (12)

  • 70 smoke-free apartments
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Meeting rooms
  • Airport shuttle
  • Terrace

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker
The current price is $170
$203 total
includes taxes & fees
Oct 17 - Oct 18

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Double Beds

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 2 Double Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds

A hotel room with two beds, a TV, a desk, and a window with curtains.

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a TV, a lamp, and a vase with flowers.

Deluxe Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

A hotel room with a large bed, wooden flooring, a nightstand with a lamp, and a window with orange curtains.

Junior Suite, 1 Queen Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Exterior View

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window offering a view of the city.

Master Suite, 1 Queen Bed, Exterior View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite, 1 Queen Bed, Interior View

A hotel room with a large bed, wooden floor, a wooden door, and two bedside tables with lamps.

Master Suite, 1 Queen Bed, Interior View

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Exterior View

A hotel room with a large bed, two bedside tables with lamps, a chair, and a door leading to a bathroom.

Suite, 1 Queen Bed, Exterior View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Blas Pascal No. 111, Mexico City, 11510

What's nearby

  • Plaza Polanco - 1 min walk - 0.1 km
  • Avenida Presidente Masaryk - 8 min walk - 0.8 km
  • Antara Polanco - 12 min walk - 1.0 km
  • Soumaya Museum - 12 min walk - 1.0 km
  • U.S. Embassy - 14 min walk - 1.2 km

Getting around

  • Benito Juarez International Airport (MEX) - 30 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 57 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 62 min drive
  • Mexico City Fortuna Station - 9 min drive
  • San Rafael Station - 15 min drive
  • Tultitlan Lecheria Station - 16 min drive
  • Polanco Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Casa de Toño - ‬3 min walk
  • ‪Tierra Garat - ‬1 min walk
  • ‪Josélo Café - ‬4 min walk
  • ‪Regma Express - ‬3 min walk
  • ‪Tortas La Combi - ‬2 min walk

About this property

Alteza Polanco

  • When you stay at Alteza Polanco, you'll be in a great location, within just a 10-minute walk of Plaza Polanco and Plaza Carso Shopping Center. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. A fitness center and a terrace are other highlights, and all apartments offer flat-screen TVs and room service. Fellow travelers say great things about the helpful staff.

At a glance

Property size

    • 70 apartments
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Covered onsite self parking (USD 10 per night)
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • 2 treatment rooms
  • Outdoor treatment area
  • Sports massage
  • Deep-tissue massages

Internet

  • Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10 per night)
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Children stay free (see details)

Food and drink

  • Espresso maker

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: USD 16-26 per person
  • 1 restaurant
  • Room service available

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hair dryer

Entertainment

  • 40-inch flat-screen TV with cable service
  • TV in a common area

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Desk
  • Conference space (474 square feet)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • In-room massages
  • Fireplace in lobby

Location highlights

  • In the shopping district
  • In the entertainment district

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 70 rooms
  • 8 floors
  • 1 building
  • Built in 2014
  • Romance packages available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages and sports massages.

Dining

Onsite venue - restaurant. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 16 to 26 per person
  • Airport shuttle service is offered for an extra charge of USD 70 per vehicle (roundtrip)

Pets

  • Service animals exempt from fees

Parking

  • Covered self parking costs USD 10 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Alteza Polanco Hotel
Alteza Hotel
Alteza Polanco
Alteza Polanco Hotel
Alteza Hotel
Hotel Alteza Polanco Mexico City
Mexico City Alteza Polanco Hotel
Hotel Alteza Polanco
Alteza Polanco Mexico City
Alteza

Frequently asked questions

Does Alteza Polanco offer free cancellation for a full refund?

Yes, Alteza Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Alteza Polanco?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Alteza Polanco?

Yes. Self parking costs USD 10 per night. Parking spots may be limited.

Is airport shuttle service offered by Alteza Polanco?

Yes, an airport shuttle is available. The charge is USD 70 per vehicle roundtrip.

What are the check-in and check-out times at Alteza Polanco?

You can check in starting at 3 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Alteza Polanco and nearby?

Alteza Polanco has a fitness center and spa services.

Are there restaurants at or near Alteza Polanco?

Yes, there's an onsite restaurant.

What's the area around Alteza Polanco like?

Alteza Polanco is a short 10-minute walk from Antara Polanco and 12 minutes' walk from Avenida Presidente Masaryk.

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Reviews

Alteza Polanco Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurant offered great breakfast options, lovely outdoor seating, and excellent service. (7 reviews)
  • Breakfast was fresh, delicious, and offered healthy choices. (6 reviews)
  • The WiFi connectivity was perfect and reliable for work and other needs. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Location
Room
Value
Bed
Coffee
Amenities
Weather

Reviews

Verified review

8/10 Very good

The room was fairly clean. Staff was nice. It's a great area for business and shopping as well. Definitely not a vacation hotel, more of a just a place to sleep, shower and head out.
Verified review

8/10 Very good

Nice place, friendly staff but the room was quite old, not a real junior suite. Quite expensive, maybe because of the high season
Verified review

10/10 Exceptional

The rooms are comfortable and nicely appointed. Friendly and helpful staff. Great offerings at breakfast and good restaurant choices nearby. I would definitely stay here again.
Verified review

10/10 Exceptional

All was smooth and team is awesome !! good place to stay!
Verified review

10/10 Exceptional

Very comfortable beds , very clean and breakfast also very good . Enjoyed our stay there
Verified review

10/10 Exceptional

Amazing service, excellent location
Verified review

10/10 Exceptional

Clean and as expected! Staff was polite and professional. The room was cozy and a/c super cold. It was on the very edge of Polanco but still very walkable and centrally located. My only complaint is that it took a bit of tries to figure out the hot and cold water in the shower but figured it out.
Verified review

8/10 Very good

Good location, big rooms, good reception service.
Verified review

8/10 Very good

It was clean and quiet, very welcoming staff.
Verified review

10/10 Exceptional

Great Hotel, staff and service
Verified review

10/10 Exceptional

Staff was very friendly and helpful will definitely be back
Verified review

10/10 Exceptional

Very nice, quiet location. Nice rooms
Verified review

10/10 Exceptional

Solid. Good location.
Verified review

10/10 Exceptional

It was a great experience, friendly service and good amenities
Verified review

10/10 Exceptional

It is a nice well located hotel in the Polanco Corporate Area.
Verified review

10/10 Exceptional

A good place to be. The staff are nice, warm, friendly and helpful.
Verified review

10/10 Exceptional

Was a very nice stay, the hotel is air conditioned and has an excellent location, just 10 minutes walk from a shopping plaza with Chedraui select, Costco, and one of the most important museums in the city, the Soumaya Museum and the Jumex Museum.
Verified review

10/10 Exceptional

Employees were really nice and polite
Verified review

8/10 Very good

Great value for the money. Nothing special about the place, clean and safe. The location is good, not far to the nice cafes in Polanco and some great dining options.
Verified review

10/10 Exceptional

The hotel staff was friendly. Hotel was very modern. The room was spacious and tastefully decorated. Nice bath products. The entire place was very well kept and super clean. It is located on a quiet side street. The complimentary breakfast was lovely and fresh and offered healthy choices.
Verified review

10/10 Exceptional

Lovely people nice rooms, beautiful place to eat on top of the hotel. The only drawback is it was too far from the places we wanted to visit.
Verified review

10/10 Exceptional

Friendly staff. Room was clean, and everything close by.
Verified review

10/10 Exceptional

People are extremely friendly and helpful
Verified review

10/10 Exceptional

Five Days at Alteza Polanco

Very spacious rooms! Very good breakfast! Great TV channels and no issues with internet or staff! Recommend only that you use Uber to get there and from the hotel otherwise a very nice place to stay and safe!
Verified review

6/10 Good

No breakfast and they let us wait until 3:10 to check in.