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Hotel Arenas

3.0 star property
Beachfront hotel with restaurant, near Mahahual Beach

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Bask in the sun at Hotel Arenas, where a white sand beach and sun loungers await. Enjoy a drink at the bar or dine on-site at the restaurant, with WiFi to keep you connected. Guests rave about this great location.

Reviews

6.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Room service
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Garden
  • Furnished balcony
  • Daily housekeeping
  • Coffee/tea maker
  • In-room climate control (air conditioning)

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Ocean View

  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds, Ocean View

Egyptian cotton sheets, premium bedding, in-room safe

Superior Room, 2 Double Beds, Ocean View

  • Ocean view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Ocean View

  • Ocean view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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$119 total
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About the neighborhood

Map
Costera Mahahual Km. 2.3, Mahahual, QROO, 77940

What's nearby

  • Mahahual Beach - 8 min walk - 0.7 km
  • Mahahual Lighthouse - 7 min drive - 3.2 km
  • Dolphin Discovery - 11 min drive - 5.3 km
  • Maya Water Park - 12 min drive - 5.3 km
  • Maya Chan Beach - 18 min drive - 5.6 km

Restaurants

  • ‪The Krazy Lobster - ‬18 min walk
  • ‪Nohoch Kay - ‬10 min walk
  • ‪Yaya Beach Club - ‬14 min walk
  • ‪40 Cañones - ‬12 min walk
  • ‪Malecon 21 - ‬10 min walk

About this property

Hotel Arenas

At Hotel Arenas, you'll be within a 10-minute drive of Mahahual Beach and Costa Maya Port. For a bite to eat, guests can check out Tide, which serves seafood and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a garden.

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • On the beach

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Tide - This restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 17.60 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 6.00 per person

Renovations and closures

This property is closed from March 15 2026 to March 14 2028 (dates subject to change).

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Arenas Mahahual

Hotel Arenas

Arenas Mahahual

Hotel Arenas Hotel

Hotel Arenas Mahahual

Hotel Arenas Hotel Mahahual

Frequently asked questions

Is Hotel Arenas currently open?

This property is closed from March 15 2026 to March 14 2028 (dates subject to change).

Are pets allowed at Hotel Arenas?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at Hotel Arenas?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.

What is there to do at Hotel Arenas and nearby?

Hotel Arenas has a garden.

Are there restaurants at or near Hotel Arenas?

Yes, Tide offers seafood.

Does Hotel Arenas have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hotel Arenas like?

Hotel Arenas is located a short 8-minute walk from Mahahual Beach.

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Reviews

Hotel Arenas Reviews

6.4

Good

6.8

Cleanliness

7.4

Location

7.2

Staff & service

5.8

Property conditions & facilities

Reviews

Verified

2/10 Poor

The room was horrible. No towels, no place to hang or put the clothing. Just one bed with old mattress. Dirty. Have to book another hotel. End up paying for another hotel
Ilia, 1-night trip
Verified

8/10 Very good

One night trip

It was fine the desk clerk helped with further transportation and the bar up the street was great
David, 1-night trip
Verified

2/10 Poor

Worst hotel ever

We checked in , unpacked then went for dinner. Got a phone call to say they’d over booked so removed our bags from our room and left them outside near the road👿 this was at 10 pm😱 worst hotel ever, aggressive and rude so do not stay here,
xanthe, 1-night trip
Verified

2/10 Poor

When we arrive it was 12am at that time wanting to shower and take good rest as we enter no receptionist some old man approached and gave us the key the steps are almost falling as we enter nothing at all as the pictures you advertise the view from the room was ok but the curtain ohh my god was full of moles dirt the bathroom dirty needs a good scrub and clean the windows here is where the worst part comes time to lay on the bed was the worse moment ever even my tiredness went away the pillows smell like ass the bedsheets was cream instead of white the bed was hard and the floors was sticky gross. Highly not recommended!
HUANHUA, 1-night trip
Verified

4/10 Fair

Staff wasbamazing, all fixtures very old, deteriorated from salt air, NO SARGAZO ALGAE REMOVAL = EXCESSIVE OFFENSIVE SIGHT AND ODOR ON THE BEACH. BEAWRE. Your imagination cannot begin to guess the terrible smell and sight of accumulated sargazo algae. Uf.
Ramsey, 1-night trip
Verified

2/10 Poor

Las imágenes no corresponden a la realidad y peor por la falta de criterio para el cheking, no cuenta con acceso a discapacitados y no hay atención para ello
Judith, 1-night trip
Verified

4/10 Fair

Desagradable la estancia

Para empezar dijeron q no había pasado el pago y q no podían hacer nada porq las de contabilidad entraban el martes a trabajar, y pues me cobraron el uso de tarjeta de crédito, el club de playa una desepcion, sucia la playa, con olor desagradable, no hay interés por la limpieza, sencillamente, no les recomiendo el hotel por nada del mundo. Por 1800 pesos preferente otras opciones. El cuarto no tenía tele, no tenía potencia la agua de la regadera, solo te dan una sábana de cobija, muy desagradable la estancia en el hotel arenas, elijan otra opción.
Israel, 1-night trip
Verified

8/10 Very good

Comprendo que la naturaleza es impredecible, pero no han limpiado en días la acumulación del sargazo y el olor era insoportable, no pudimos usar los camastros de playa por el olor tan desagradable. Y lo poco que limpiaron de sargazo lo tiraron en la parte de atrás del estasionamiento y por lo tanto no se puede usar el aire acondicionado porque se mete el olor característico de sargazo podrido. La piscina estaba sucia y no se puede usar.
Claudia, 1-night trip
Verified

2/10 Poor

Me cobraron más de lo que estaba en la publicidad, en el cuarto el cortinero casi callendose, el ventilador no funcionaba.. El cuarto no es lo muestran en las fotos . Mamá experiencia
Sara, 1-night trip
Verified

8/10 Very good

Muy bien muy limpio mucha Atención
Ruben, 4-night trip
Verified

2/10 Poor

Queja- inconformidad

No tienen higiene, hasta hongos en la regadera porque no lavan. Súper descuidado el hotel, las escaleras muy peligrosas , cayéndose las paredes, no hay servicio de restaurante. Pésimo lugar. Deberían de confirmar que este a la altura antes de recomendarlo No me dejaron cancelar
Frynee, 3-night trip
Verified

8/10 Very good

Todo muy bien
Eduardo, 3-night trip
Verified

8/10 Very good

Excelente lugar

Muy bonito lugar
Carlos Manuel, 1-night trip
Verified

10/10 Exceptional

EXCELENTE TODO. MUCHAS GRACIAS
DIANA, 1-night trip
Verified

10/10 Exceptional

Beautiful hotel, amazing nice stuff. Happy to stay in this hotel.
milena, 1-night trip
Verified

6/10 Good

Pros: right at the beach that is beautiful, offer lots of services such as kayaks, bikes and tours; friendly staff; amazing view from the balcony. Cons: don’t have nets that stop mosquitoes from entering through the balcony. Once you spray insecticide, all of them fall on the bed and the floor. There were also roaches.
A.D, 1-night trip
Verified

2/10 Poor

ASQUEROSO

El hotel es un asco, sucio, descuidado y viejo. En el primer cuarto que me dieron habia miles de mosquitos adentro, imposible dormir en un lugar asi y al cuarto que me cambiaron tenia una cucaracha, un lugar asqueroso. El servicio es bastante regular. el internet no funciono ni un minuto. La regadera tira dos gotas de agua y el jabon es rosa venus como de motel barato. No volveria ni gratis. Las fotos son un absoluto engaño
PETER, 1-night trip
Verified

10/10 Exceptional

Me encantó la ubicación del hotel, está justo frente al mar; solo te divide una mini calle pero prácticamente tiene la playa enfrente. El hotel tiene camastros, hamacas en el agua y columpios. Realmente es un espacio muy cómodo, casi teníamos la zona para nosotros solos. Te prestan Kayaks sin costo y la playa es muy tranquila. La vista hacia el mar es muy bonita desde las habitaciones. Tiene alberca pequeña pero a gusto, solo que en la tarde hay muchos muchos muchos moscos, de requiere un repelente si o si.
3-night trip
Verified

6/10 Good

El personal es muy amable, sin embargo, las instalaciones ya están muy descuidadas. La ubicación tiene mucho potencial pero si no le dan el debido mantenimiento, pronto, en un par de años, el hotel se caerá a pedazos.
Cristina, 3-night trip
Verified

10/10 Exceptional

La ubicación del hotel es perfecta, está alejada del centro (5min), no hay ruido, poca gente. La atención del personal es excelente, te ayudan en todo momento. Los precios son accesibles, los kayaks son gratuitos. Quizá debería de haber más opciones en el menú.
5-night trip
Verified

6/10 Good

If they did some maintenance it would be my favor-

Lovely location, it was a really nice place at one time but there has been virtually no maintenance. Way beyond shabby chic. Too bad too, staff is very friendly and helpful, lovely beach. If they did some upkeep it could be my favorite place to stay.
Roxann, 2-night trip
Verified

4/10 Fair

Buenas tardes el hotel no es ni la mitad de lo que aparece en las fotos es un hotel muy sucio y viejo o decuidado. Hsy hotels mucho mas baratos y de mejor calidad Uds deberian de verificar el establecimiento y no guiarse por las fotos alteradas que ellos ponen
ETNNA, 1-night trip
Verified

6/10 Good

El lugar es viejo y descuidado, sin embargo la atencion es excelente.
Fer, 1-night trip
Verified

10/10 Exceptional

Bord de mer

Bord de mer. Le dernier hotel de la route goudronnée, donc un peu à l'écart pour aller vers le "centre" (800 mètres environ ?). Prêt gratuit d'une sort de kayak, avec gilet de sauvetage. On a essayé à 2 pour aller voir des poissons. Mais pas trop vu, seulement quelques uns, à cause des sargasses (herbes). D'après la personne à l'accueil, il doit y avoir des tortues, vers la barre de corail, mais c'est loin. Heureusement que le courant nous ramenait vers le rivage.
Laurent, 1-night trip
Verified

10/10 Exceptional

Friendly and knowlegeable staff. Restaurant food dishes are delicious with an authentic flavor.
4-night trip